Charing Cross - A Guoman Hotel

Totally perfect location in every way, city center, right over the tube, buses & taxis right at door. Very clean, quiet, happy helpful staff. No negatives at all. I would recommend this hotel to anyone.

It was a great experience, we had good time, the hotel is central, nice rooms, romantic atmosphere, very good restaurant

My wife and I agree that this hotel is a perfect location. I was concerned about the price, but after doing research, it was a fair and reasonable rate. It is an old, historic hotel they have upgraded and improved. The bath included a lavatory, commode, tub and shower with heated towel rack. The towels were big enough to wrap-up in! The bed was a bit short for me... I'm over 6 foot, but I survived. The staff was nice, friendly and helpful. We ordered ice from room service every day and the man who brought it was very nice and professional. The concierge helped with our bags and helped us into our taxi. He was very gracious. The hotel is located adjacent to the Charing Cross Underground subway and this was one of the niceties at this hotel. Being located about a block from Trafalgar Square (the center of the city) helps too. Candles are placed on the stairs in the evening giving the entire hotel a very romantic feel. We highly recommend this hotel for a memorable stay!

The hotel upgraded us to their executive rooms in a newer building. The path to get to the new building requires the use of two elevators and stairs. It is confusing but the room while small was current and nicely outfitted.

The hotel rooms were described as a room with 1 king bed and 1 twin bed and 1 king bed. When we arrived in London I had to pay an extra 175 pounds or $283 for a biger room. The room we reserved for 3 could not have been any smaller. There was 1 king bed and a pullout couch and nothing else . The couch actually touched the bed leaving no room to walk arround. I kept one of the small rooms for myself and paid the extra$283 for the 3 daughters Very dissapointed with the rooms I understand Europe hotels I have been there at least 40 different trips and know the rooms are smaller than here

Great old style hotel, good dining, small room but comfortable, internet availabel at surcharge

We visited London for a four day holiday with children. The hotel is comfortable with spacious rooms. The location was excellent for our purposes. Good and friendly service in the lobby. Good breakfast buffet. A bit expensive though.

I was a little disappointed that the room was not available when I arrived at 1500hrs which was the earliest checking in time. I completed the necessary paperwork and was told that the room would be ready at 1545hrs. I returned at 1645hrs and it took as little while before I was finally given my room number. Breakfast the following day was satisfactory but I have had better from a 4* hotel elsewhere at a lower price. Room was good.

We really enjoyed staying in The Charing Cross Hotel. On entering the tasteful reception area, we were greeted by curtious and friendly staff. The room was large enough for 2 adults + one 15yr old, with lots of room to spare, despite the largest bed I have ever seen + a double sofa bed. We would definately return there given the opportunity.

Great sized room, with a good view. The room needed a little TLC and was showing signs that a makeover was due. We ate on the 1st night in the restaurant that was fully booked and couldn't accomodate us till late. Turned up early to find loads of space. Hmmm. Nice menu, shame it didn't match the food. Breakfast VERY overpriced and not brilliant. Would we stay again. Yes. But only for the rooms and the location.