Dolphin House London

Would have expected a little better for a 4 star hotel. But all in all it was a great stay :)

I was upgraded from a studio to a 2 bedroom apartment. The rooms were very well presented and very comfortable. I had 3 televisions, one bathroom with shower and another with a bath. The kitchen had all I needed to prepare a simple meal.

Close to tube and in excellent neighborhood, room was spacious and well equiped. Not your typical hotel, but wonderful for experienced travelers who like to explore on their own.

Terrible service!!! The hotel was super cheap in terms of providing service, but charged like a 4 star hotel. Very basic things that come standard in most hotels like breakfast, internet access, local phone calls, were charged! On top of that, they don't refill anything. The soap they give you is all you get for the ENTIRE stay. Even if you finished a bottle, they won't refill...they might though but you might get slammed with a service fee. They wash the 2 towels you get every 3 days only; and they don't even feel nice. The towels were rough and get sticky when wet. The door to the room was also faulty. We only realized this the second day we were there only by chance. We pushed the door after we closed it from the outside and it opened to our surprise. The door doesn't lock properly! Every time we left the room, we had to open and close the door like 10 times until it locks...and this is NOT an exaggeration. One time I got so upset that I slammed the door so hard for it to finally lock. And to top it all off, I felt like they treated us like criminals right when we entered. During check in, they not only asked for my passport, but they also wanted to look at my fiance's passport. Then they asked me to put a $200 deposit should we decide to use any of their "wonderful" services like if we wanted breakfast or use internet in our room--um, which should be free. This was the single most expensive place I stayed in, and the cheapest too!

My friend and I stayed here for 4 nights. The location is good, only a few minutes from Pimlico tube station and walking distance to many attractions. Nice restaurants and shops in the area. Lovely gardens on site. Tha apartment was comfortable and the wee kitchen ideal, there was even a pint of milk i the fridge. The pool and spa were lovely. Staff pleasant and helpful. I cannot comment on the restuarant as we ate our meals out and had breakfast in the apartment. We loved this place and will stay here again!

Used the Dolphin Square for the first time in Oct 2011. Location is really convenient to tubes but the room could use a few tweaks. The lighting was very poor - almost impossible to see to read or to put makeup on The lighting made the closet a dark hole and if the closet door was open you couldnt open the bathroom door or get into the room. We resorted to taking the shades off the lamps but it didnt help much. The information book in the room gave another guest's phone number as the number to retrieve messages - Im glad Im not him !

Great facility - clean, large rooms for europe, staff was friendly, health club was fabulous, easy access to all venues. Would go back on my next visit without question.

Getting to the hotel was so simple from Victoria station. Pimlico station is also within walking distance and the underground is a great way to get around. Staff were super friendly and helpful! Room was great, clean and big. I had a suite. The only issue was there no air conditioning in my room. Not a big deal in winter, but summer will get very hot. If they had free wifi ... I would be very happy! Loads of restaurants, supermarket, bars, coffee joints etc within walking distance, about a 10 minute walk.

We spent 15 days at this hotel. Choosing this hotel was one of the best decisions we made on our trip. We stayed in a deluxe one bedroom. It was extremely spacious. Staying in an "apartment" made going back to the hotel more like going home. We had a place to eat, cook and relax. The rooms were impeccably clean. The staff was more than helpful. Whatever we needed or asked for was arranged for immediately. The location was in a quiet area which was nice after all the crowds and hussle and bussle of the city. It was only a block from an underground station which was one stop from Victoria Station which has buses and trains. Also, this station houses several tour offices for day trips and tickets for different sites in London. There were several restaurants nearby as well as a variety of stores. In the hotel, there was also a small supermarket and fruit and vegetable stand which had just about anything you would need. The hotel was perfect for our trip. I would highly recommend this hotel to anyone.

The Dolphin House is located just a few blocks from the Pimlico tube Station. The rooms are clean, spacious and well appointed. The hotel also boasts complete gym facilities as well, an indoor pool and squash courts. The only downside about Dolphin House is the fact that you must pay for the Internet, about $15.00 per day. Considering that the rooms are a minimum of $200.00 per night, this charge seems excessive.