Gallery Hotel London

My girlfriend and I stayed for two nights at the Gallery Hotel in January and it was great. Room was above average quality and size. Staff was nice and friendly, and the location is great. It seemed like we got a really, really good deal ($120-130/night for a queen bed) since we were off-season. I think it was about 50% what they would charge normally. Very close to South Kensington tube station, and highly recommended!

Wonderful location; friendly staff. Bathroom could use updating.

Great Location, just a short walk from the South Kensington Tube Station. Natural Histroy Musem, V&A, and French school real close. Most of the staff very helpful. My relatives said they have problems with regular in coming phone calls, esp. early AM.

Past its prime but clean. Service so-so. Room service OK. Price was excellent. If you want the Ritz, this isn't it. If you want a clean and safe place to flop for a good price in Kensington/Chelsea, this is it.

Great location. Close to everything. Wonderful staff, room a bit small, but price was good. Breakfast not included as stated on add.

I'VE bought queen size bed thinking that will get bigger room. Unfortunately our room was almost the same size as our bed

The staff were very courteous but the hotel room itself was very shabby and extremely noisy, the bathroon was good and the towels were really large. The room was so small that you coudl not turn around without bumping again the bed. We requested and pay e\xtra for a queen size bed, and they gave us two twins put together with the division in the middle of the bed, which was not very confortable. The hotel charge us thirty-five extra pounds for early check in. The room service menu have like 10 items in the whole menu and all were overpirced. The location was great and it was close to transportation and museums.

Was there after attending a wedding at Oxford and staying at a beautiful 400 year old B&B, and was looking forward to butlers and breakfast. I delebritely upgraded my room from standard to deluxe because it included the breakfast, I was told that even though I had e-mails from The Gallery confirming a "Deluxe" room, [...], even though I had, there would be no breakfast. The hotel staff was not helpful or accomitading, the lights kept going off and on in the room, we could not sit out on our balcony, the second morning, we did not even have coffee or clean cups in our room. I would not recommend staying here.

This hotel is fraud. The hotel marketing itself as a 4 stars hotel. In fact a normal human being would give them 1 sart at the most. I couldn't find the hotel since there isn't sign on the buliding at all. The carpet is torn, very bad smell and poor furnitures. The floor is not straight. I felt like I came by mistake to an homeless shelter. Furthermore, for the money they charge you can get a real four stars hotel in Mayfair. They treated me a a dog, they just want your money. No shame. Never ever get near this hotel. The neighborhood is poor and I felt insecure to sleep there. They didn't even applolozies. Nothing. Shame on them.

The location of The Gallery is a great asset; 5 mins walk to the South Kensington Tube staton, the V&A and Natural History Museums and numerous restaurants, shops and cafes in an area with a wonderful cosmopolitan air.We used it as a base for cultural and other activities around London which were easily accessible by tube.The room was very clean and decorated in an appropriately period style befitting the name of the hotel.Reception and housekeeping staff were courteous and helpful.A mini bar would be a useful addition to the rooms, especially in summer when it could be very warm and a cold drink might be needed during the night.The towels were a bit on the hard side and the front rooms can be a bit noisy with constant passing traffic(despite it being a side street), whereas our daughter's back room was considerably quieter.Otherwise we had an excellent stay and I have already recommended the Gallery to friends.We would return to it.