Grand Plaza Serviced Apartments

This is one of the best hotel experiences i have ever had. I would recomend this hotel to everyone!

Better than expected. The room we booked has everything we need: fridge, stove, wifi, separate sleeping accommodations for the kids. Great location too!

In summary, it's a decent value in an excellent location, but each night during our four-day stay we had a large group of loud, drunk people congregating on one side of the hotel. Between the screaming, shouting, laughing, and other noise, it was impossible to sleep. We complained to the front desk repeatedly, and ended up calling the police ourselves on two separate occasions when the hotel staff refused to get involved. Other guest were walking the corridors all night complaining of same. There was also construction noise during the day when we tried to catch up our missed sleep. Good location notwithstanding, we would stay at a hotel where some form of sleep is possible. This choice actually ruined our trip!

The Apartments are located near Bayswater Tube Station and next to plenty of Coffee Shops, Restaurants, and a Shopping Mall not to mention a place to rent bikes. The room was nice and has AC along with a room safe. Staff is friendly but during our arrival there was a miscommunication between staff and we had to wait 30 mins before our room was cleaned and ready when there was an empty room available to begin with. That's my only negative thing to say about the place! I'd recommend staying here and would stay again

We would like to thank this hotel and all staff for their hospitality and wish them all the best in their business. We would like to come back next time and stay in Grand Plaza hotel again.Thanks a lot and regards.

Staff was very polite and helpful. We had a lower level (garden level) room that I was a little leery about initially, but turned out to be very nice. It had a kitchenette, table and chairs, sofa bed and two twin beds pushed together to form a king size bed. There were 4 of us sharing the room and we had plenty of space. Fairly close to the underground, restaurants and shopping.

We spend 4 nights in this very well located hotel and will definetely come back again!

Family holiday, two adults and two small girls. We were allocated in a room on the basement. The room was so crammed that you barely had any space to turn around. There was no natural light coming in through the windows, very low ceilings, dirty carpets, uneven floors, the room was next to the launderette so it was very noisy and smelly. The staff at reception were really rude. The hotel is really close to the underground and there are plenty of good restaurants and shops.

If you want an American style hotel, this is not it. The one bedroom executive suite was very small for our family of four. There was hardly any room to walk. We were on the fourth floor with no AC. The fan provided did not circulate any air. The whole building needs new carpeting and paint, but it is a very busy hotel. The staff is very polite and accommodating. For a small fee, your laundry is washed. If you are staying for more than three days, your room is cleaned every three days with light cleaning on the following two days. We brought the wrong adapter, and the front desk provided us one duringbour stay. The location is near a tube stop and walking distance to Hyde Park. There are many stores and restaurants which are open late. We saved a lot by buying bottled water and snacks at a nearby market. Overall, the hotel met our basic needs.

Adequate, not opulent: 2 beds, a table with 4 metal chairs, and a fan. Clean, quiet, convenient, nice staff. No internet for 3 days was only problem.