Holiday Inn LONDON - KENSINGTON FORUM

No electrical outlets near the head of the bed. Made it very difficult to use cpap machine necessary for sleeping. No instructions how to turn on TV or keep the electricity on in the room. Huge stains on the carpeting. It looked like a pet had been kept there.

The location was good to get to the tube. [...] I travel the world and would not stay here again.

Location was fine and people were cooperative.

Great location - able to walk to three museums, a grocery store and several restaurants, and the underground. Hotel staff pleasant and helpful. Room small but clean

london,England. I never been to London This was an excellent trip

The location is very good. The Underground is close, as are resturants, grocery stores and nice neighborhoods. The Concerige was very helpful. Rooms were small even though I booked an larger room. They did upgrade me to a Suite for only 75 quid for the 4 nights. This room was fine. Ask them about this, it was worth it.

Wanted something close to Picadilly line-which we took to Heathrow. That was great. Large 20+story hotel. Close in in Kensington a plus, but at a price. Waited 8 minutes for elevator, walked down on surgically repaired knee. Room not cleaned after first night, had to request twice and wait an hour. Temperature control worked fine. Found wonderful restaurant across the street: Bellavista Restaurant at 132 Cromwell was outstanding for dinner. Desk staff was very helpful, friendly, as was the outside concierge. Rooms small, but very clean, everything worked, and whole floor was NON SMOKING, which we really appreciated.

We only stayed at this location for one night of our two week trip, but it was the least favored of all our places. The TV and refrigerator were both broke, but the staff was timely and friendly with repairs. Our room was located next to the tube and was very noisy until the tube shut down, then we had noisy people at three in the morning. Friends we were with stayed at this hotel for a week and did not have a similar experience. Perhaps it was because of our one night stay. Location was great, but I preferred the flat we rented three blocks away earlier in the week.

Dont expect to have a warm shower, you'll be lucky to even have a shower as the water pressure cant even make it to the hand held shower.

I spent a few days in London for work meetings and wanted to be somewhere centrally located and comfortable. The location is ideal - on both the District and Circle Tube lines, plus the Piccadilly Line which will take you to most major sights and the airport. The room was clean, spacious (especially for London), and comfortable, and the staff was friendly and helpful. However, there were a number of charges that were not disclosed in the hotel materials, including a 2 plus pound surcharge per minute for toll free calls and a 55 pence per minute charge for local calls. The internet cost 5 pounds for an hour, and the breakfast was about twenty dollars. This prevents me from rating the place more highly, particularly for business travel which requires internet and phone use. As well the published phone number was never answered (as my relatives found out when trying to reach me). All and all a nice place, but you can probably find something comparable that is "friendlier" on the comms side.