£108.34 Avg/night
Rate and special offer based on Check-in 24 Feb 2013 Check-out 25 Feb 2013

Lancaster London

4 stars
Lancaster Terrace, Lancaster Gate London, London, W2 2TY
Hotel Overview
Reviewer score
4.2
out of 5
118 reviews
FANTASTIC experience!

With one small exception, we could not have had a better experience in lodging in London (the wi-fi... See full review

  • MCE1965
  • 18 Mar 2012
Wonderful repeat visit to London and the Lancaster London

We had a fabulous time in London! Traveled for special occasion. Daughter's first visit and mom's... See full review

  • you and I
  • 23 Feb 2012
For over 35 years the four-star deluxe Lancaster London has been a feature of the London skyline. Few city-centre hotels can boast a better location with the 600 acres of Hyde Park and Kensington Gardens just across the road, while Marble Arch, Oxford Street and the West end and theatre districts are only minutes away. The Lancaster London offers attentive service and superb choice of accommodation for an unforgettable holiday or business trip. Located adjacent to the Lancaster Gate Underground Station, the Lancaster London is within 10 minutes walking distance from the Heathrow Express at Paddington Station, Marble Arch, Oxford Street, Knightsbridge and Harrods. It's 416 rooms including 3 floors of Executive rooms specially-designed for the business traveller - have superb views over the Park and London townscape and feature all modern amenities including high speed wireless and hard-wired internet access and offer sheer comfort in a tranquil place.

Lancaster London Rooms

Superior City View
This room offers two single beds or one double bed.The rooms are bright and comfortably furnished, and feature complementary toiletries, air conditioning/heating, bathrobes, in-room safe, iron & ironing board, fully-stocked mini bar, satellite TV, high-speed internet access, direct-dial telephones, tea & coffee making facilities, and 24-hour room service.
Superior Park View
This room offers two single beds or one double bed. They all feature complementary toiletries, air conditioning/heating, bathrobes, in-room safe, iron & ironing board, fully-stocked mini bar, satellite TV, high-speed internet access, direct-dial telephones, tea & coffee making facilities, and 24-hour room service.
Deluxe City View
This room offers one double or two single beds. This room has more space and are comfortably furnished with a kingsize bed or large twins as well as an easy chair seating area. The bathrooms in Deluxe rooms are larger and include a bidet. All rooms feature complementary toiletries, air conditioning/heating, bathrobes, in-room safe, iron & ironing board, fully-stocked mini bar, satellite TV, high-speed internet access, direct-dial telephones, tea & coffee making facilities, and 24-hour room service.
Deluxe Park View
This room offers one double or two single beds. This room has more space and are comfortably furnished with a kingsize bed or large twins as well as an easy chair seating area. The bathrooms in Deluxe rooms are larger and include a bidet. All rooms feature complementary toiletries, air conditioning/heating, bathrobes, in-room safe, iron & ironing board, fully-stocked mini bar, satellite TV, high-speed internet access, direct-dial telephones, tea & coffee making facilities, and 24-hour room service.
Executive City View
This room offers one double or two single beds. Executive rooms are all on the top 4 floors of the hotel and feature large picture windows to make the most of the fantastic views over London's landmarks. These spacious accommodations have a large seating area, separate dressing area, generous wardrobe and lots of luggage space. Choose either a kingsize bed or large twins. The ensuite bathrooms are spacious and include a bidet, complementary toiletries and bathrobes. All bedrooms feature air conditioning/heating, in-room safe, iron & ironing board, fully-stocked mini bar, satellite TV, high-speed internet access, direct-dial telephones, tea & coffee making facilities, and 24-hour room service.
Executive Park View
This room offers one double or two single beds. Executive rooms are all on the top 4 floors of the hotel and feature large picture windows to make the most of the fantastic views over London's landmarks. These spacious accommodations have a large seating area, separate dressing area, generous wardrobe and lots of luggage space. Choose either a kingsize bed or large twins. The ensuite bathrooms are spacious and include a bidet, complementary toiletries and bathrobes. All bedrooms feature air conditioning/heating, in-room safe, iron & ironing board, fully-stocked mini bar, satellite TV, high-speed internet access, direct-dial telephones, tea & coffee making facilities, and 24-hour room service.

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Hotel Map

51.5127 -0.1755
Area served
Bayswater, Paddington, Notting Hill, Hyde Park, Kensington Gardens, Marble Arch, Lancaster Gate
Nearby airports
London Heathrow Airport - 12 miles, London City Airport - 12 miles, London Gatwick Airport - 30 miles, London Luton Airport - 32 miles
Area description
Hotel is adjacent to the lush green expanse of Hyde Park and the convenient Lancaster Gate Underground Station, while within easy walking distance of Marble Arch, Oxford Street and the Heathrow Express at Paddington Rail Station, and only 30 minutes driving from Heathrow Airport

Nearby points of interest

  • Lancaster Gate: 0.1 mi
  • Paddington Station: 0.4 mi
  • Queensway: 0.5 mi
  • Hyde Park: 0.6 mi
  • Marble Arch: 0.7 mi
  • Kensington Palace: 0.8 mi
  • Royal Albert Hall: 0.8 mi
  • Park Lane: 1 mi
  • Baker Street: 1 mi
  • High Street Kensington: 1 mi
  • Harrods: 1 mi
  • Science Museum London: 1.1 mi
  • Sherlock Holmes Museum: 1.1 mi
  • Wallace Collection: 1.1 mi
  • Lords Cricket Ground: 1.1 mi
  • Lancaster Gate: 0.1 mi
  • Paddington Station: 0.4 mi
  • Queensway: 0.5 mi
  • Hyde Park: 0.6 mi
  • Marble Arch: 0.7 mi
  • Kensington Palace: 0.8 mi
  • Royal Albert Hall: 0.8 mi
  • Park Lane: 1 mi
  • Baker Street: 1 mi
  • High Street Kensington: 1 mi
  • Harrods: 1 mi
  • Science Museum London: 1.1 mi
  • Sherlock Holmes Museum: 1.1 mi
  • Wallace Collection: 1.1 mi
  • Lords Cricket Ground: 1.1 mi
  • National Art Library: 1.1 mi
  • Bond Street London: 1.1 mi
  • Madame Tussauds: 1.1 mi
  • Natural History Museum: 1.2 mi
  • Notting Hill: 1.2 mi
  • Hyde Park Corner: 1.2 mi
  • Gloucester Road: 1.3 mi
  • Maida Vale: 1.3 mi
  • Oxford Street: 1.4 mi
  • Oxford Circus: 1.5 mi
  • Photographers Gallery: 1.5 mi
  • Piccadilly: 1.5 mi
  • London Palladium: 1.5 mi
  • Portobello Market: 1.6 mi
  • Portobello Road: 1.6 mi
  • Regent Street: 1.6 mi
  • Sloane Square: 1.6 mi
  • Royal Mews: 1.6 mi
  • Fitzrovia: 1.6 mi
  • Buckingham Palace: 1.7 mi
  • Kilburn: 1.7 mi
  • Queen`s Gallery: 1.7 mi
  • Piccadilly Theatre: 1.7 mi
  • London Zoo: 1.8 mi
  • Victoria Palace Theatre: 1.8 mi
  • Victoria station: 1.8 mi
  • Earls Court Exhibition Centre: 1.8 mi
  • Soho: 1.9 mi
  • Shaftesbury Avenue: 1.9 mi
  • London Chinatown: 1.9 mi

Amenities

  • 24 hour room service
  • Bar/Lounge
  • Business centre
  • Concierge
  • Conference facilities
  • Elevators
  • High speed internet
  • Laundry service
  • Meeting/Banquet facilities
  • No smoking rooms/facilities
  • Parking
  • Restaurant
  • Room service
  • Safe deposit box
  • Wireless internet

Meeting facilities

Meeting Info
Lancaster London is one of Europe's largest and most flexible meeting and banqueting venues. It's 15 conference rooms have the ability to cater for a variety of events, from small business meetings, to large receptnios for up to 3,000 people. The hotel is best known for its award-winning rooms - the Nine Kings Suite & The Westbourne Suite. In addition, the Forest Suite is a collection of contemporary meeting, conference & syndicate spaces, catering for up to 200 guests.

Dining

Island Restaurant
A super-chic restaurant and bar designed to be one of the capital's hottest dining venues. Head chef Darren Marshall creates mouth-watering starters and main courses using fresh seasonal British produce, and his delectable desserts are a marvel.
Nipa Thai
Nipa is sister to the restaurant of the same name at the Landmark Hotel, Bangkok, and the teak panelling, furnishings and artefacts have all been shipped from Thailand. Nipa was one of the first 15 UK restaurants to receive the "Thai Select" award from the Thai Government for restaurants proven to be performing to the highest standards of quality and cuisine.

Hotel Policies

Check-in:
1400
Check-out:
1200

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers

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Guest Reviews (118)

Ratings and reviews for Lancaster London

Overall score

4.2 / 5
118 out of 118
Amenities:
3.9
Room cleanliness:
4.4
Hotel staff:
4.4
Room comfort:
4
Location:
4.6
Value:
4.1

96% would recommend to a friend.

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Review this hotel
Review of Lancaster London

Reviewer score

3
Mike1985
Zurich, Switzerland
12 Feb 2013

Well located hotel

We were 4 young people (aged between 23 and 28) and spent 2 nights in that hotel for a weekend trip. It is well located and the starf are friendly, helpful and even our wish to be on the seventh floor (to reduce noise from the nearby street) was fulfilled. What we did not like too much was that the toilet flush in our room did not work well and even though we metioned it at reception it was not fixed during the stay. Furthermore there was fungi behind the wallpapers in the corridor what caused a frowsty smell (but the rooms seemed fungi free). Moreover the hotel seemed a bit like a former first class hotel that has seen its best times and needs some investments. Besides these points the hotel is well located (tube and seger buses in all directions nearby) and 15mind from oxford street and next to hyde park. Value for money was okay but considering the above mentioned points compared to other hotels the four star rating is questionable.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Nightlife tip: Short walk from hotel

Pub: The Swan, just a few meters away from the hotel on direction of notting hill

Review of Lancaster London

Reviewer score

4
Well travelled richard
Dublin
18 Jan 2013

An excellent central London base

We found the staff friendly and welcoming located beside Lancaster gate tube station and five minutes walk from Paddington railway station the hotel is ideally situated for exploring this great city our room was quite comfortable and we enjoyed a very pleasant stay

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Review of Lancaster London

Reviewer score

3
Solo at winter
Hartpury, UK
30 Nov 2012

weekend

Good hotel. Friendly staff. Only negative was unable to get on internet (wi-fi) in room.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Review of Lancaster London

Reviewer score

4
Kathryne
Switzerland
18 Nov 2012

Shopping trip

We enjoyed our stay in this very conveniently located hotel, and would be quite happy to book it again for any future visit to London. Our twin room was very quiet, pleasant and comfortable. The hotel is also ideal for people who like to go jogging, walking etc. as it is situated directly across the road from an entrance to Hyde Park.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Review of Lancaster London

Reviewer score

4
Lydia oh Lydia
California
4 Nov 2012

Nice hotel, room, but far from the airport for just 1 night.

I needed an overnight hotel, and while this was nice, it was too far from the airport for just 1-night. Hotel staff were all nice, and you have everything you need. Room and bathrooms were updated, clean and luxurious. I would stay here again IF I had a longer stay.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Money-saving tip: Short walk from hotel

Take the Underground everywhere! Taxi to airport was over 50 pounds.

Review of Lancaster London

Reviewer score

3
London Lovers
Tampa, FL
22 May 2012

Location is it

Overall,average. Here are some things that need work. All rooms should reflect 4 star rating, that's what you pay extra for. We were in 705 and found the room a bit worn and outdated. Carpet was very dirty looking. Bathroom was very small and had mold and cracking paint in the corner of the tub. On the positive the mattress was comfortable,mini bar fridge was nice to use for groceries,location is great for tube use and staff is friendly. Maid service was good except for the one who helped herself to my perfume on the last night. Despite the hotel issues, we had a great time in London.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
3
Dining tip: Short walk from hotel

The Bathurst Cafe across from front of hotel is a great place for breakfast and desserts. The girls there are very friendly. Reasonable prices.

Review of Lancaster London

Reviewer score

4
C. Lee
Potomac Falls, VA
6 Apr 2012

Great Stay!

Our room was not ready when we arrived, so we got an upgrade to a deluxe room with a view of Hyde Park. It was a very comfortable room. The staff was friendly and helpful. The Island Grill restaurant was great for breakfast. Lounge comfortable and quiet. There are a couple other options for breakfast nearby. The location of the hotel is great, right around the corner from the Lancaster Gate Underground stop. Less than a 10 minute walk from Paddington Station and the pubs around there-Easy access from Heathrow Express.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
Review of Lancaster London

Reviewer score

5
MCE1965
Missouri
18 Mar 2012

FANTASTIC experience!

With one small exception, we could not have had a better experience in lodging in London (the wi-fi was the only issue... 17 pounds per day is far too much, but at least they give you 15 free minutes on their business office computers). We were so pleased with our stay... the people couldn't have been nicer, the room was truly amazing, and the location is truly perfect. Thank you for making our stay so pleasant... we'll be back as long as it's affordable as it was this time!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Lancaster London

Reviewer score

4
ImperialHunter
Grand Rapids, Michigan
12 Mar 2012

Hidden Gem

You are smack in the middle of it all. I mean the subway is right behind it, you are 5 mins walk from Bayswater, which has superb pubs and restaurants. another 5 to 10 mins walk you are in Nottinghill and Portabella Rd. head the opposite direction and you are walking into the shopping district! OMG i love this place!!! The hotel room itself will be larger than what you normally would get in a big city. Decor is a bit older but heck you are in London, its called History :)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Entertainment tip: Short walk from hotel

You are in London, walking and subway is a must unless you want to pay a boatload for taxi :)

Review of Lancaster London

Reviewer score

2
Historienne
New Hampshire, USA
11 Mar 2012

I can't reccomend it

The superior room that we had at the Lancaster was a fairly average-sized hotel room for the price. When we asked for two beds, though, we were given only one. The bed itself was about as uncomfortable as it could have been (I could feel the springs digging into my back). You cannot get the news or weather on the television. Internet access - for which we paid seventeen pounds a day for!! - was an absolute joke! We kept on getting kicked off and the signal was weak when we were connected. The employee in the Business Office was not as friendly as I would have expected at a hotel of this supposed caliber. The only really exceptional aspect was the room service. Those staff members were always friendly, and the food was divine! My suggestion: go to lunch or dinner at one of the hotel restaurants, but don't stay the night.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
1
Location:
3
Value:
2
Dining tip: In Hotel

Order the Oriental Creme Brulee ... it's AMAZING!!

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