Lancaster London

Great for our purposes. Walking distance to Hyde Park and the Speaker's Corner; also Kensington Park. Clean room and helpful staff. The Underground station was just around the corner.

Very pleasant staff, nice rooms and good service. Restaurants are not good value, however, with meals over priced and not very good. This hotel caters to business travel and unfortunatley they want approximately $28 for daily Wi-Fi service in your room. A small hotel accross the street provides complimentary Wi-Fi. So all in all, rooms are nice, extra services are pricey.

Like most hotels in the heart of London, the Lancaster offers small rooms that are a bit cramped for two people. However, the rooms are clean and generally comfortable, and the staff goes out of its way to make sure you have a pleasant stay. The hotel's two restaurants offer excellent food at reasonable prices, and the 24-hour room service proved convenient when my wife and I arrived at midnight following an eight-hour flight. Plus, the Lancaster London is on the same block as an Underground station (Lancaster Gate) and bus stop, so you only have to take a few steps to get anywhere in the city. The hotel is a bit expensive, especially if you don't book early through an agency like Orbitz. Also, phone calls are not free. A 10-minute local call cost me more than 7 pounds (about $12), so be sure to use an international cell phone that has lower calling rates.

This hotel was excellent. It's right around the corner from the tube so it makes it easy to get around. My only issue is that internet access is 17 pounds per day! There is 15 minutes of free internet per day so that helped. I would definitely recommend this hotel to others.

Hotel located in less busy residential area near Hyde Park, decent sized room. Deluxe City View room on 17th floor, fantastic view of London. Business center provided 15 mins of free internet per day, beyond that was 3 pounds for 30 mins or 17 pounds for 24 hrs -- a little steep compared to internet cafes around town. Complimentary chocolates upon arrival, helpful concierge, turn down service, complimentary tea, hot chocolate and tea cookies! We loved it!

The room was a lot bigger than I had intended. A bonus! The bed was extremely comfortable as well. I stay in the UK for business once a month, and this hotel has been brought to the #1 spot. Very friendly staff, very clean. I will look to stay at the Lancaster again.

The hotel was excellent over all. The location was perfect, next to Hyde Park and above Lancaster gate tube station. The room was big, clean and the housekeeping staff was very efficient. Spring street which is a 2 minute walk from the hotel has all kinds of places to eat and basic grocery available. The room had a fridge to store food and drinks. The staff was very helpful. Highly recommended.

The Lancaster London (Formerly Royal Lancaster) was just wonderful. First location, it was near everything, we took a train from the airport to Paddington Station and only needed to walk a few blocks to the hotel. The underground and buses were right at the hotel so talk about convenience, it couldn't get any better. Second, the hotel was beautiful, clean and had great places to eat right in the hotel. Third, and best, was the staff. We would go to the concierge every day and get directions, advise, tours, and even an umbrella on a rainy day. All in all, I would tell anyone traveling to London to consider this hotel. We loved it.

The room was perfect with comfortable beds, refrigerator, air conditioning, city view, safe in the room, and quiet for good sleeping. The bathroom was top-notch including heated towel racks, slippers, and robes. The staff was friendly and helpful, and willing to store luggage and allow use of the hotel safe on the day of departure after checkout. The best part was the location -- close to Paddington Station, on top of a tube stop and bus pickup. Hyde Park is across the street. Quaint breakfast spots are nearby as well as an ATM. Location made day trips to Windsor and Bath quite simple, and exploring London into the evening worry-free and routine.

Great Staff, the basic room I chose was on the 6th floor - rememember, the first floor in Europe is the Ground floor, the first floor is the second, and so on, so my 6th floor room was actually on the 7th floor (the higher you go, the quieter it is is), also the windows were the double pane windows - so I had a quiet room. The bathrom had a hair dryer, towel warmer, the room had an iron board and iron. Over all, was a great room and hotel. Very Clean - oh and tube stop was outside the door, around the building.