£108.34 Avg/night
Rate and special offer based on Check-in 24 Feb 2013 Check-out 25 Feb 2013

Lancaster London

4 stars
Lancaster Terrace, Lancaster Gate London, London, W2 2TY
Hotel Overview
Reviewer score
4.2
out of 5
118 reviews
FANTASTIC experience!

With one small exception, we could not have had a better experience in lodging in London (the wi-fi... See full review

  • MCE1965
  • 18 Mar 2012
Wonderful repeat visit to London and the Lancaster London

We had a fabulous time in London! Traveled for special occasion. Daughter's first visit and mom's... See full review

  • you and I
  • 23 Feb 2012
For over 35 years the four-star deluxe Lancaster London has been a feature of the London skyline. Few city-centre hotels can boast a better location with the 600 acres of Hyde Park and Kensington Gardens just across the road, while Marble Arch, Oxford Street and the West end and theatre districts are only minutes away. The Lancaster London offers attentive service and superb choice of accommodation for an unforgettable holiday or business trip. Located adjacent to the Lancaster Gate Underground Station, the Lancaster London is within 10 minutes walking distance from the Heathrow Express at Paddington Station, Marble Arch, Oxford Street, Knightsbridge and Harrods. It's 416 rooms including 3 floors of Executive rooms specially-designed for the business traveller - have superb views over the Park and London townscape and feature all modern amenities including high speed wireless and hard-wired internet access and offer sheer comfort in a tranquil place.

Lancaster London Rooms

Superior City View
This room offers two single beds or one double bed.The rooms are bright and comfortably furnished, and feature complementary toiletries, air conditioning/heating, bathrobes, in-room safe, iron & ironing board, fully-stocked mini bar, satellite TV, high-speed internet access, direct-dial telephones, tea & coffee making facilities, and 24-hour room service.
Superior Park View
This room offers two single beds or one double bed. They all feature complementary toiletries, air conditioning/heating, bathrobes, in-room safe, iron & ironing board, fully-stocked mini bar, satellite TV, high-speed internet access, direct-dial telephones, tea & coffee making facilities, and 24-hour room service.
Deluxe City View
This room offers one double or two single beds. This room has more space and are comfortably furnished with a kingsize bed or large twins as well as an easy chair seating area. The bathrooms in Deluxe rooms are larger and include a bidet. All rooms feature complementary toiletries, air conditioning/heating, bathrobes, in-room safe, iron & ironing board, fully-stocked mini bar, satellite TV, high-speed internet access, direct-dial telephones, tea & coffee making facilities, and 24-hour room service.
Deluxe Park View
This room offers one double or two single beds. This room has more space and are comfortably furnished with a kingsize bed or large twins as well as an easy chair seating area. The bathrooms in Deluxe rooms are larger and include a bidet. All rooms feature complementary toiletries, air conditioning/heating, bathrobes, in-room safe, iron & ironing board, fully-stocked mini bar, satellite TV, high-speed internet access, direct-dial telephones, tea & coffee making facilities, and 24-hour room service.
Executive City View
This room offers one double or two single beds. Executive rooms are all on the top 4 floors of the hotel and feature large picture windows to make the most of the fantastic views over London's landmarks. These spacious accommodations have a large seating area, separate dressing area, generous wardrobe and lots of luggage space. Choose either a kingsize bed or large twins. The ensuite bathrooms are spacious and include a bidet, complementary toiletries and bathrobes. All bedrooms feature air conditioning/heating, in-room safe, iron & ironing board, fully-stocked mini bar, satellite TV, high-speed internet access, direct-dial telephones, tea & coffee making facilities, and 24-hour room service.
Executive Park View
This room offers one double or two single beds. Executive rooms are all on the top 4 floors of the hotel and feature large picture windows to make the most of the fantastic views over London's landmarks. These spacious accommodations have a large seating area, separate dressing area, generous wardrobe and lots of luggage space. Choose either a kingsize bed or large twins. The ensuite bathrooms are spacious and include a bidet, complementary toiletries and bathrobes. All bedrooms feature air conditioning/heating, in-room safe, iron & ironing board, fully-stocked mini bar, satellite TV, high-speed internet access, direct-dial telephones, tea & coffee making facilities, and 24-hour room service.

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Hotel Map

51.5127 -0.1755
Area served
Bayswater, Paddington, Notting Hill, Hyde Park, Kensington Gardens, Marble Arch, Lancaster Gate
Nearby airports
London Heathrow Airport - 12 miles, London City Airport - 12 miles, London Gatwick Airport - 30 miles, London Luton Airport - 32 miles
Area description
Hotel is adjacent to the lush green expanse of Hyde Park and the convenient Lancaster Gate Underground Station, while within easy walking distance of Marble Arch, Oxford Street and the Heathrow Express at Paddington Rail Station, and only 30 minutes driving from Heathrow Airport

Nearby points of interest

  • Lancaster Gate: 0.1 mi
  • Paddington Station: 0.4 mi
  • Queensway: 0.5 mi
  • Hyde Park: 0.6 mi
  • Marble Arch: 0.7 mi
  • Kensington Palace: 0.8 mi
  • Royal Albert Hall: 0.8 mi
  • Park Lane: 1 mi
  • Baker Street: 1 mi
  • High Street Kensington: 1 mi
  • Harrods: 1 mi
  • Science Museum London: 1.1 mi
  • Sherlock Holmes Museum: 1.1 mi
  • Wallace Collection: 1.1 mi
  • Lords Cricket Ground: 1.1 mi
  • Lancaster Gate: 0.1 mi
  • Paddington Station: 0.4 mi
  • Queensway: 0.5 mi
  • Hyde Park: 0.6 mi
  • Marble Arch: 0.7 mi
  • Kensington Palace: 0.8 mi
  • Royal Albert Hall: 0.8 mi
  • Park Lane: 1 mi
  • Baker Street: 1 mi
  • High Street Kensington: 1 mi
  • Harrods: 1 mi
  • Science Museum London: 1.1 mi
  • Sherlock Holmes Museum: 1.1 mi
  • Wallace Collection: 1.1 mi
  • Lords Cricket Ground: 1.1 mi
  • National Art Library: 1.1 mi
  • Bond Street London: 1.1 mi
  • Madame Tussauds: 1.1 mi
  • Natural History Museum: 1.2 mi
  • Notting Hill: 1.2 mi
  • Hyde Park Corner: 1.2 mi
  • Gloucester Road: 1.3 mi
  • Maida Vale: 1.3 mi
  • Oxford Street: 1.4 mi
  • Oxford Circus: 1.5 mi
  • Photographers Gallery: 1.5 mi
  • Piccadilly: 1.5 mi
  • London Palladium: 1.5 mi
  • Portobello Market: 1.6 mi
  • Portobello Road: 1.6 mi
  • Regent Street: 1.6 mi
  • Sloane Square: 1.6 mi
  • Royal Mews: 1.6 mi
  • Fitzrovia: 1.6 mi
  • Buckingham Palace: 1.7 mi
  • Kilburn: 1.7 mi
  • Queen`s Gallery: 1.7 mi
  • Piccadilly Theatre: 1.7 mi
  • London Zoo: 1.8 mi
  • Victoria Palace Theatre: 1.8 mi
  • Victoria station: 1.8 mi
  • Earls Court Exhibition Centre: 1.8 mi
  • Soho: 1.9 mi
  • Shaftesbury Avenue: 1.9 mi
  • London Chinatown: 1.9 mi

Amenities

  • 24 hour room service
  • Bar/Lounge
  • Business centre
  • Concierge
  • Conference facilities
  • Elevators
  • High speed internet
  • Laundry service
  • Meeting/Banquet facilities
  • No smoking rooms/facilities
  • Parking
  • Restaurant
  • Room service
  • Safe deposit box
  • Wireless internet

Dining

Island Restaurant
A super-chic restaurant and bar designed to be one of the capital's hottest dining venues. Head chef Darren Marshall creates mouth-watering starters and main courses using fresh seasonal British produce, and his delectable desserts are a marvel.
Nipa Thai
Nipa is sister to the restaurant of the same name at the Landmark Hotel, Bangkok, and the teak panelling, furnishings and artefacts have all been shipped from Thailand. Nipa was one of the first 15 UK restaurants to receive the "Thai Select" award from the Thai Government for restaurants proven to be performing to the highest standards of quality and cuisine.

Meeting facilities

Meeting Info
Lancaster London is one of Europe's largest and most flexible meeting and banqueting venues. It's 15 conference rooms have the ability to cater for a variety of events, from small business meetings, to large receptnios for up to 3,000 people. The hotel is best known for its award-winning rooms - the Nine Kings Suite & The Westbourne Suite. In addition, the Forest Suite is a collection of contemporary meeting, conference & syndicate spaces, catering for up to 200 guests.

Hotel Policies

Check-in:
1400
Check-out:
1200

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers

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Guest Reviews (118)

Ratings and reviews for Lancaster London

Overall score

4.1 / 5
52 out of 118
Amenities:
3.9
Room cleanliness:
4.4
Hotel staff:
4.4
Room comfort:
4
Location:
4.7
Value:
4.1

94% would recommend to a friend.

Sort by:
Review this hotel
Review of Lancaster London

Reviewer score

4
Well travelled richard
Dublin
18 Jan 2013

An excellent central London base

We found the staff friendly and welcoming located beside Lancaster gate tube station and five minutes walk from Paddington railway station the hotel is ideally situated for exploring this great city our room was quite comfortable and we enjoyed a very pleasant stay

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Review of Lancaster London

Reviewer score

3
London Lovers
Tampa, FL
22 May 2012

Location is it

Overall,average. Here are some things that need work. All rooms should reflect 4 star rating, that's what you pay extra for. We were in 705 and found the room a bit worn and outdated. Carpet was very dirty looking. Bathroom was very small and had mold and cracking paint in the corner of the tub. On the positive the mattress was comfortable,mini bar fridge was nice to use for groceries,location is great for tube use and staff is friendly. Maid service was good except for the one who helped herself to my perfume on the last night. Despite the hotel issues, we had a great time in London.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
3
Dining tip: Short walk from hotel

The Bathurst Cafe across from front of hotel is a great place for breakfast and desserts. The girls there are very friendly. Reasonable prices.

Review of Lancaster London

Reviewer score

5
MCE1965
Missouri
18 Mar 2012

FANTASTIC experience!

With one small exception, we could not have had a better experience in lodging in London (the wi-fi was the only issue... 17 pounds per day is far too much, but at least they give you 15 free minutes on their business office computers). We were so pleased with our stay... the people couldn't have been nicer, the room was truly amazing, and the location is truly perfect. Thank you for making our stay so pleasant... we'll be back as long as it's affordable as it was this time!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Lancaster London

Reviewer score

4
ImperialHunter
Grand Rapids, Michigan
12 Mar 2012

Hidden Gem

You are smack in the middle of it all. I mean the subway is right behind it, you are 5 mins walk from Bayswater, which has superb pubs and restaurants. another 5 to 10 mins walk you are in Nottinghill and Portabella Rd. head the opposite direction and you are walking into the shopping district! OMG i love this place!!! The hotel room itself will be larger than what you normally would get in a big city. Decor is a bit older but heck you are in London, its called History :)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Entertainment tip: Short walk from hotel

You are in London, walking and subway is a must unless you want to pay a boatload for taxi :)

Review of Lancaster London

Reviewer score

5
you and I
Naperville, IL, USA
23 Feb 2012

Wonderful repeat visit to London and the Lancaster London

We had a fabulous time in London! Traveled for special occasion. Daughter's first visit and mom's 10th! The hotel's great location led to easy access to sights. The hotel staff, especially the concierge staff was fantastic! Answered all questions easily, accurately and with a smile on their face. Gave wonderful, easy alternative transportation advise when needed - because of construction diversion.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Lancaster London

Reviewer score

3
Sil73
Basel
17 Jan 2012

average, not worth 4 stars

We had a nice stay, but the room was nothing special and especially the bathroom was dissapointing. It was very very small, and definitely not 4-star quality. The location of the hotel and the staff were absolutely fine, but this hotel needs some work!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
3
Review of Lancaster London

Reviewer score

4
JPCH
Perpignan, France
6 Jan 2012

A very nice location for ageing people

We enjoyed a relatively roomy room and a nice bathroom. The staff was friendly, but unfortunately we were woken during the first night by a housekeeper who apologized : he had mistaken the room number … The restaurant was all right but there wasn't a big choice for lunch or dinner in the area of the hotel. We had breakfast in Island Grill. The standard continental breakfast was really cheap.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Dining tip: In Hotel

The menu à la carte is quite good and not very expensive. But you must have dinner before 7 pm, afterwards the restaurant is closed.

Review of Lancaster London

Reviewer score

4
PTG127
Cheshire, CT, USA
2 Jan 2012

Great Hotel away from the hustle and bustle

We just returned from our trip to London and the Lancaster London did not disappoint. LOCATION: While it is away from many of the sights in the center of London, the Lancaster Gate tube stop below the hotel made getting to any part of London easily accessible. The hotel sits across the street from Hyde Park and Kensington Gardens which was definitely worth a stroll. ROOM: We had a room on a lower floor which we were told was not part of their recent refurbishment. That being said, the room was updated, clean, and very comfortable. Very nice size by London standards. MISCELLANEOUS: -15 minutes of free internet at the Business Center was a nice amenity to stay connected. - the elevators took FOREVER to stop at our floor (3rd) in the morning. Had no problem taking the stairs but they were difficult to navigate.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
5
Location:
3
Value:
4
Review of Lancaster London

Reviewer score

4
jmac513
Phoenix, AZ, USA
14 Dec 2011

Girlfriends first visit

I've been to London over a forty times, and this was the first staying at the Lancaster. I took my girlfriend for her first trip out of the US. Overall we liked the Lancaster, except for the lack of free Wifi (considering how much the room cost), the bed was very hard (after further inspection it was two single beds put together to make a "king"), and the tub was dangerous getting in and out (non-skid strips would be advisable in the tub). The amenities were fine, but you have to pay for ice.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Dining tip: Short walk from hotel

The Bathhurst Deli less than 100 yds/meters walk straight across from the front door serves a great English Breakfast for half the cost as the hotel. Sandwiches were very reasonable and tasty.

Review of Lancaster London

Reviewer score

4
oskie2
maine
1 Dec 2011

beatiful view of park

Enjoyed all aspects of hotel, particularly view and ease of transportation. Business center is generous with computer access. Early check in appreciated as was late check out.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
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