Park Plaza Westminster Bridge London

after a long day of sightseeing, the last thing i want is headaches from the "public pool". I should have done more research looking for an adult only hotel. The kids overran the place in the pool and sauna areas. It you are with kids, this is the place, but if you want to relax at the pool and steam area, keep looking.

Pros: Overall, the Park Plaza was a good value for its location. It's very centrally located to all of the major tourist attractions. It's reasonably close to two tube stations, Westminster and Waterloo (5 min walk) and it has the BEST views of Westminster bridge and Big Ben. Unfortunately, however, it's popular for those reasons. The day we arrived we were cordially greeted by the doorman who guided us to the reception desk. We were shocked to see an extremely long line for check-in. Not completely unexpected for the holiday season but it was a shocker seeing such a long line. The staff were VERY accommodating however. All desk positions (and there are a lot of them) were open. The staff brought out orange juice and water for people waiting in line to check in. We thought that was a nice touch. It took about 20 minutes to get through the line and we eventually got to our room. The room was great. Very stylish and for Europe very spacious. Something that you would normally pay a premium for. This hotel is also one of few that accommodate two adults and a young teenager. There are very few options for a family of three in Europe without having to bring in a roll away bed or book two rooms. So this was a plus for us. The Bar and restaurants are very nice. Good drinks, good food, friendly and accommodating staff. There is also a great little convenience store just outside the main entrance about a half block up towards Westminster. So you can pick up reasonably priced snacks, beer, wine or whatever you need. There are also several restaurants in the area if you prefer not to pay hotel prices for meals. Again, overall, great value for the money. There were some cons thought. Cons: It was hard not to feel like you were on a disney cruise ship. The hotel is popular for families and because of the location it is VERY popular. The bar/lounge area is bustling and it wasn't easy to find a seat. You probably should also make reservations if you decide to eat in the hotel restaurants. The elevators were no good. We waited for four elevators the first morning before giving up and deciding to find the not so obvious staircase to the lobby. The stairs eventually became our primary way of getting from our room to the lobby. The elevators were just too full. Not sure if this is normally the case, or if it was the fact that we were there over the new year. There are also no real public areas of the hotel to enjoy the view of Big Ben. There is however the executive lounge (huge atrium space) with an INCREDIBLE view of the Parliament building, Big Ben and the bridge. Unfortunately, you have to pay an additional 39 pounds per day to enjoy that space. The plus side, if I heard correctly, this cost includes drinks and maybe breakfast. So, it may be worth it if you plan on spending a considerable amount of time in the hotel, which you are probably not. This hotel is great for first-time visitors to London. For the money and convenience you cant lose. We chose it because it was our teens first time to Europe and we only had three days to get in the attractions. If you want quiet and less crowded, I would not chose this hotel. If you are ok with a few inconveniences then you should definitely consider this hotel. I would easily recommend it to first timers to London and families. My personal preference thought is to stay int he SOHO area. Still crowded and somewhat touristy, but for different reasons. More night life, shopping and dining options.

The best location! Walking distance to the London Eye, Christmas Market & Parliament. Just exceded my expectations. I will definitely recommend this hotel.

Nicely appointed rooms which were artistically decorated. Walking distance to the London eye and great location for exploring the South Bank. Took some day trips out of London using the rail system, so the proximity to Waterloo station was much appreciated.

Couldn't have asked for a better weekend. The hotel was slick from start to finish. Check was quick despite the queue, the room was excellent despite the interior location and the location was perfect right at the end of Westminster Bridge on the South Bank. Will definitely be booking again for our next London trip

The rooms are quite nice and kept well cleaned each day. The staff provides excellent service and is very friendly. The breakfast is good but cost 24.95 for the full breakfast and 17.95 (in pounds) and there are many options nearby a person can walk to and get a much better deal and a good meal. We thoroughly enjoyed our stay and would recommend the hotel to others but it is at the higher end of our comfort level on price for a hotel.

Park Plaza was such a delight..would describe the decor and ambiance as very urban chic... By American standards the room was a bit small but that did not distract from the overall comfort. Bedding was great, sofa bed was perfect for a grandchild, loved the bathroom with the large tub and ab fab glass shower. the separate amenities closet was nice with coffees and teas, microwave and bar sink..Location was ideal for walking across Westminster Bridge Road to Big Ben, which was very visible from the hotel..onnly drawback is that many rooms , including mine, did not have a Big Ben view but rather a dismal view of a very rundown area opposite the bridge.. and that was the only negative point to be made. We really enjoyed the hotel and for value, it was exceptional..

Great location! Reasonably priced considering the quality of the hotel. Food at restaurants and room service was very good, although service among wait staff was only average. The rooms were excellent. I can't imagine staying anywhere else again if I ever return to London.

We came into London exhausted from travel and finding our way from Heathrow via the tube. We were pleasantly surprised at how nice the staff was when we checked in and even more surprised when we saw our room, incredible! I have never see a hotel room with nicer featrures anywhere. The room was very modern and beautifully appointed. The views were incredible, the bathroom to die for.

Remarkable experience, close to everything, beautiful interior.