Radisson Blu Edwardian Mercer Street Hotel

The location remains great, staff is very polite, a little disappointed about the gym situation and the new design is a little me too

Perfect location. Staff is incredible. We got the package with breakfast, which was a lovely start to every day. Hotel was being refurbished so our rooms were newly decorated and we received a discount. That being said, our group stayed in three rooms for over a week, and we agreed the rooms are not suited for people staying for more than a few days. There were six permanent hangers in the closet and one drawer for clothing. No dresser and no drawers in bathroom or night stands. We understand European hotels are usually smaller than in the US, but the lack of storage space contributed to a feeling of cutter, even with minimal packers like us.

I used to live in London and knew this is a great location to all the places and locations in London. It has the most amazing coffee shop opposite -Monmouth-it's easy to covent, Leicester square, soho, walk to the river, trafalgar square ... The list goes on. It has a great bar and the staff is friendly....the only thing is that the gym is out of action just now.

Right in the center close to Covent Garden. Everything within walking distance. Still very quiet.

Nice hotel, very central. Rooms average size for London, but have everything you need. The electronic minibar is a bit of a disappointment as you can't use the fridge for your own drinks should you wish to.

This hotel had a superb location, within walking distance of theatres, shopping and museums. Unfortunately, the rooms were small and cramped, and the thermostat was difficult to regulate. The breakfast buffet was fine. We've stayed in three other radisson's in the UK this year (Dublin, Edinburgh and another London location) and in comparison, this hotel was disappointing. The staff was nice, and there is free internet in the lobby (great for confirming flights).

Went to London for a week. While the rooms were very cozy with not a lot of storage space, the location makes up for everything. Located two steps from Seven Dials makes it super easy to find when wandering around the West End. Easy to get to Covent Gardens and the tube station and a nice walk to just about anywhere. The concierge was helpful with calling and making reservations. We did most of the research into where we wanted to go, so we didn't use them for recommendations in the area. When we did (for restaurants), we weren't wowed. We didn't do the breakfast option as we found just wandering around and grabbing a bit at Pret or a coffee shop was a good day starter. Most of the other places we ate were found from wandering around SoHo or leaving the neighborhood. Some good ones - Tamarind (Indian), The Wosely, 32 Queen Street (Gastropub - game - close to hotel)... Great trip.

I was in room 125, a room carved out from a closet. Besides the size, I had to endure a loud mechanical buzzing noise which resounded each and every 240 seconds from 1 Am until 7:30 AM. I called reception 3 times during the night and was told they would look into the matter. Nothing changed. When I spoke to the staff at the desk in the morning, they told me to "make sure you write and let the manager know"... saying there was nothing they intended to do in order to take responsibility for the ordeal. Not a good experience, to say the least.

A fine hotel excellent situation rooms a bit on the small side. Staff friendly and helpful food very good

Good hotel centrally located in London, especially handy for theatres, sight seeing etc.