The Cumberland Hotel
Hotel Overview
my stay
I found the hotel to be perfectly placed for a visit to London the reception desk were most...
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-
Thomas
- 11 May 2012
Elegant and Friendly
We only spent two nights at the Cumberland, but I could have easily stayed longer. The hotel is...
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-
vegasdoll
- 8 May 2012
The Cumberland Hotel Rooms
- Deluxe Single Room
- All rooms have very modern furnishings, air-conditioning, LCD televisions,Internet, Desk space and Egyptian linen. Deluxe single room offers 1 single bed.
- Deluxe Double/Twin Room
- All rooms have very modern furnishings, air-conditioning, LCD televisions, Internet, Desk Space and Egyptian linen. Deluxe double / twin room offers 1 double bed or 2 single beds.
Hotel Map
- Area served
- London
- Nearby airports
- International Airport Heathrow- 17.5 miles Domestic Airport City Airport 10.5 miles Closest Public Transport Marble Arch Tube station.
- Area description
- Located on Oxford street at the Marble Arch, the Cumberland is an ideal hotel for shopping and business
Amenities
- 24 Hour Room Service
- Bar/Lounge
- Business Center
- Concierge
- Conference Facilities
- Elevators
- Fitness Center or Spa
- Fitness Room
- Handicapped Rooms/Facilities
- High Speed Internet
- Internet Access
- Laundry Service
- Meeting/Banquet Facilities
- Night Club
- No Smoking Rooms/Facilities
- Restaurant
- Room Service
- Safe Deposit Box
- Service dogs allowed
- Wireless Internet
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1200
Terms and conditions
Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers
Guest Reviews (72)
Ratings and reviews for The Cumberland Hotel
- All travelers (72) 3.8 / 5
- Business (7) 3.7 / 5
- Couples (18) 3.2 / 5
- Families (15) 4.1 / 5
- Friends (8) 3.8 / 5
- Singles (7) 3.6 / 5
- Amenities:
- 3.7
- Room cleanliness:
- 3.9
- Hotel staff:
- 3.8
- Room comfort:
- 3.8
- Location:
- 4.7
- Value:
- 3.6
88%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Thomas
my stay
I found the hotel to be perfectly placed for a visit to London the reception desk were most attentive and welcoming, The room was comfortable for my needs, and all questions were answered promptly, all staff appeared well trained and very customer friendly
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
vegasdoll
Elegant and Friendly
We only spent two nights at the Cumberland, but I could have easily stayed longer. The hotel is immaculate, and the staff is knowledgeable and very service oriented.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
JAMESH
STAFF WAS VERY HELPFUL
OVERALL EXPERIENCE WAS GOOD EXCEPT THERE WAS NOT A WAS CLOTH LEFT TILL THE LAST DAY (A 9 DAY STAY) AND THE MEALS AT THE HOTEL ARE WAY TO EXPENSIVE. GREAT FOOD IN THE GENERAL ARE AT A DECENT PRICE THOUGH. THE STAFF WAS MORE THAN WILLING TO GIVE DIRECTIONS TO THESE LOCATIONS
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Dining tip:
Short walk from hotel
THE THREE TONS PUB HAD GOOD FOOD AT A REASONABLE PRICE
Reviewer score
Would recommend
Spaceangely
Wonderfull Anniversary Trip
Love the room, good size for us. Perfect location, near the tube station, stores, great restaurants; with a fantastic view of the Marble Arch and walking distance from High Park. Room was clean and the staff friendly; the only thing we dislike was that there was a foul smell in the elevators and corridors of the second floor. Additionally, they offered us a bottle of champagne for our anniversary and it never arrived.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Dining tip:
Short walk from hotel
SpaghettiHouse and Pattiserie Valerie are excellent places to eat. Do not miss out!
Reviewer score
Would recommend
DKrimgold
Room was OK, hallway smelled disgusting
They must have had a sewer break somewhere during our stay because the hallway by the elevator on EACH floor smelled horribly! The rooms were OK and the lobby was great, but getting to the room was a sprint.... If they fix that issue, it should be a good 3* hotel, but not much more.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 5
- Value:
- 3
Reviewer score
Would recommend
Abu Rakan
Great for short getaway
The first room assigned for us was not that great, the staff later moved us to a much better room looking over the Marble Arch. it was great location and very helpfull staff.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Shopping tip:
Short walk from hotel
Using the puplic transportation is great to go around London.
Reviewer score
Would recommend
SMB1
Very pleased
Experience was very good. Good location, helpful and friendly staff, comfortable and clean room. We especially appreciated the free movies and cable Internet. Only complaint: wifi access was way too expensive.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Money-saving tip:
Not Applicable
Buy an Oyster card.
Reviewer score
Would recommend
lalpanjabi
Nice hotel, great location
Location is fantastic, across from Hyde Park and attached to Marble Arch tube station. Rooms are nice and clean. Internet is an extra 10 pounds, which really should be included with the room.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 3
Reviewer score
Would recommend
BAJO
Business Trip/Weekend
Great location, w/ready access to Tube and just a short cab ride from Paddington. Friendly, helpful staff. Room was comfortable and clean. Will definitely stay here again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Trip purpose:
Business
Reviewer score
Would recommend
coinodu
Good basis to tour London
A central located clean and friendly hotel. I had no problems.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 3
- Location:
- 4
- Value:
- 3
- * includes taxes
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