Hilton Manchester Airport hotel

Just the job for an early flight from manchester. Shuttle to and from airport (5mins) regular and smooth. Car returned to us in excellent condition on our return. Only mild criticism is that the beds are a bit hard but otherwise it was OK.

Stayed here one night before our early flight. Convenient, easy shuttle service to airport (5 minute ride to airport). Small-ish room, but fine for the one night. Shuttle service also available to/from train station (also 5 minutes away).

Very clean, comfortable and very close to the airport terrminals.

Hotel staff at reception very pleasant, professional and helpful. Food in the restaurant was to very high standard : cheers to the Chef. Room had marks all over the walls and ceiling as if someone had food fight in the room. A sponge and soap would have done the job. Bath tub very dirty as if cleaner had not cleaned it at all. It just needed to be cleaned with some cleaning product, otherwise the rest of the bathroom was in good order. Made me wonder whether housekeeping manager had ever inspected the rooms. Newly opened restaurant, staff need some more time to get used to good customer service and keeping the place clean.

Excellent hotel close to Manchester Airport. Clean comfortable room and a fantastic breakfast.

With the 40% discount and breakfast included, the price is unbelieveable worth it. The room is very, very clean.

I have stayed at this hotel before and definitely will again, it is a lovely hotel, the staff are excellent and very customer service orientated. The hotel is in a very easy location and very close to Knutsford which is one of my favourite towns in this area.

Checked in at the Manchester Airport Hilton, but had problems as the confirmation was backwards [...]. I hope someone reads this from Hilton [...] and gets this resolved for the next person. The lobby by the lifts reeked of smoke as it was next to the stair well exit and i am assuming that is where staff and others must go to have a smoke. The first room they had used a dirty mop in cleaning the bathroom and it smelled, and the second room was right next to and under the lift machinery so it was too loud, but the third room was just right.The internet is not free, so I hope they can have this fixed as their competition has a five storey sign that promotes free wifi and breakfast (also not included at the Hilton) that can be seen by anyone looking out their window.The concierge was wonderful with a recommendation on a local country pub so i guess that can make up for a lot.

I was here overnighting as my flight to Chicago required early check in. Everything was fine with the hotel BUT there was no wireless service at all. Having stayed the previous two nights in a room above a pub in West Yorkshire WITH wireless, I can only assume larger hotels not offering it are just gouging. Otherwise fine though, staff are polite, location cannot be beaten. Decent food and beer.

It took 21/2 hours for the staff to prepare my room, despite their having been advised in advance that I would be arriving mid-morning off a trans-Atlantic flight. Has the staff of an airport hotel not understood yet that flights from America arrive in the early to mid-morning? Finally, when my room was ready, there was no toilet paper provided. I had to call housekeeping. The comedy of errors continued as no less than two individuals delivered two packages of toilet paper independently. Apart from all of this, the hotel looks and feels shabby and run-down - not what one expects from a first-class hotel!