Inlet Tower Hotel and Suites

The staff was helpful when I had questions about billing. Their willingness to help convinced me to another chance at staying in this hotel.

This is copied and pasted directly from my Yelp review: Really I think this place deserves two stars, but I'm feeling nice and rounding up. I only stayed here one night so I can't comment on much, but this seems like a really strange hotel. Someone told me that it used to be an apartment building that was turned into a hotel. I can see that. It looks like it's in a state of renovation, as the carpeting in the hallways doesn't match, and the carpeting in the rooms is very old looking. The room was small but adequate. With the exception of the shuttle driver who picked me up from the airport, the staff members weren't super friendly. The bed wasn't particularly comfortable, but it wasn't rock hard or anything. The wall paper looked like it was from a cartoon map of Alaska drawn in the 1970s, and the carpet was old and a dark chocolate brown color. The most striking thing about this hotel was my bathroom. It had a large jacuzzi tub/shower, but it was so deep that it was at least three feet above the floor! I'm 5'9" and it was a stretch getting in to shower. Only after my shower, as I felt like a giant towering several feet above the bathroom floor, did I see the step stool tucked underneath the sink. Very odd. It would not have been handicapped accessible, or really even accessible to shorter people. Later, I heard a complaint from another guest that she had requested a handicapped accessible shower and the room she was checked in to was not. I believe I overheard the front desk clerk inform her that there are only three handicapped rooms and they were already in use. Sounds like poor planning on the hotel's part to me.

The cook inlet towers located in Anchorage Alaska is in desperate need of some cleaning! The floors in our room were filthy and they were never cleaned the entire time we were there (9days)! The drains were all very slow, especially the shower, yuk! Overall cleanliness very very unsatisfactory.

Reasonably good but you have to call them to pick you from Air port or Rail. & they take lot of time. Other wise my experience is good

Nice bedding, helpful staff, good food. On the downside a bit overpriced for its condition.... but then I guess they need to make the most of peak season in AK.

Was surprised at all the new people on the staff. Shuttle service much appreciated. Accomodations for fresh fish to be frozen made the trip home go smoothly.

The whole room was clean, the bath fixtures were not outdated or stained. Clean crisp sheets and nice comforter. I will stay again.

the hotel seems to be VERY low on staff. If you need an extra blanket or pillow after nine you are out of luck. We had an extra bed with no pillows, and we had to use rolled blankets. The lady at the front desk at night was NOT at all friendly. The maid service was very questionable they took dirty towels and never returned clean towels.

We checked in and we were greeted in a friendly manner. The clerk was polite, and gave us directions to a great little restaurant nearby, as the hotel restaurant was very busy and we were too hungry to wait. Our room was of more than adequate size, and we were really awed by the amazing views out the window. This appears to be an old building, but is pretty well kept. We both worked out in the exercise room the next day, and we also had a nice breakfast. Overall, there wasn't a thing about the hotel that we could say a positive thing about.

We were there for one night. The room smelled strongly of bleach although the bathroom was not very clean. We had to go to the desk to get soaps and shampoo. Old fixtures, small bath. Bed pillow had a large red stain (juice or wine) and smelled of bleach. Bedspread was grey, old and dingy. Beds were uncomfortable. For the price of the hotel, it did not meet our expectations. One positive...excellent, friendly, knowledgeable shuttle driver.