Dunes Inn Wilshire

this hotel locates perfect posotions for my trip and very clean room too..

Worst hotel experience ever. Front desk manager is behind a cage with an antiquated check in system that takes forever. There were too many things unsatisfactory about this hotel to mention, but the more important point is, when I asked to speak to a manager about the problems, they told me there is no manager and they didn't know how to get a hold of the owner. Wow!...so Shady. On the following monday. I eventually found the owner at the other Hotel location, but when I started to explain my problems with the hotel, he cut me off and said: "next time, stay somewhere else" and then hung up on me. UNbelievable. In short, there is no concept of customer service. Dont stay here!

Upon arriving at the hotel, it did not appear totally run down, although the condition of the carpets and walls needed some serious TLC. We were not fussed so much with the room, however, as it was our first impression with the front desk staff who checked us in that made us feel as if we were being taken advantage of. When I checked in, the portly front desk man was rude and full of machismo (we are two young women). The second man provided me my payment documents to sign for cheap tickets. At that time, he also handed off his own documents in which I noticed a significantly cheaper price. When I asked about it, he literally pulled his documents out of my hands and said that they were his - not for me to see. I questioned this and again was adamantly refused any explanation. Without intention of disputing a price, I felt that an explanation would suffice, and actually, I probably wouldn't have even felt it was warranted if it were for his gruff refusal. Overall, the day time front desk folks made the overall place feel dodgy. Would definitely not go back!

cleanliness... to the fullest.... It was a great stay!

Air conditioners have been updated, so they are new and they work... but they are kind of noisy. The beds were so-so in comfort. You get actual keys for the room instead of a card, which is nice... no need to worry about cards not working. We paid $99 per night for a 2 queen room. It's located just outside Koreatown, a very safe neighborhood with lots of great food options close by. Parking is free! Pool was great. I'd stay here again.

This hotel was NOT a fancy hotel with all the ammenities of a regular hotel. However, it was a step up from a motel. It had clean rooms (Although when we got into our "clean room" the room had NOT been cleaned. It was a hotel mix up. They were very quick to prepare the room and within 15 minutes we were good to go. Everything in the hotel is "vintage" but the place was clean and dated. Not fancy but comfortable as a place to sleep for a few days. I would stay there again. The floor was a bit squeaky at times (again because of the age of the hotel) but overall i was pleasantly surprized for the location and price. The Location was in a safe neighborhood. I never felt unsafe walking in the neighborhood. This hotel is loated in the Korean town

Location was good. Hotel was clean and OK just to say for a night ot two for business. It is not a good hotel so spend your vacation.

bathroom clean bed is comfortable but the shaggy carpet needs to go and the hallways very dark

Check in was lackluster. The gentleman at the front desk was confused with the process of the Orbitz reservation. He took down all of my information, then after we got to the room, we called to ask a question and he told me that I had to go back down to sign another paper though he didn't explain to me what for. Turns out it was for incidentals. We were on the second floor. The carpet was dirty, and the "amenities" were not great. The housekeeper left a stack of about 5 or 6 bars of generic soap, and two of the worst shampoos I've ever used. The closet doors fell off of their tracks on several occasions when the kids (18 mo and 3 yrs) were inside, and the walls near the bathroom had chipping plaster. Power outlets were very difficult to access for our electronic charging needs. There were large groups of kids staying while we were there. They were foreign, so I have no idea what they were really there for. Tourism or a school function? Our last night there, we had spent the day at Disney so we were all exhausted. I wasn't tired enough to not hear the people in the room above us pacing back and forth across the squeaky floorboards at midnight, talking loudly on the phone, nor to shut out the sounds of the squeaky bed when they decided to "wrestle loudly" at 3am. Thank god my kids were passed out through it all. I'd have had to do a lot of explaining. The front desk at the time seemed to be quick about asking them to settle down. By that time, I was concerned about retribution on the other people's part that I couldn't get back to sleep. Great for our 6 hour drive home the next day. Oh, and upon checkout the gentleman at the front desk told me that I couldn't have a copy of the receipt (we keep all receipts for our family budget spreadsheet) and didn't give me a reason. When I asked him why, he said, "listen honey, I am going to explain it to you once more..." Needless to say, I was beyond peeved, and my husband unwittingly got the brunt of my anger.

The desk manager was very friendly. They helped me get a room due to a mistake in my reservation. However, the Marriott Courtyard, this is not. Serviceable is how I would describe it. Even a bit run down. The location is convenient for the Wilshire district, and I'm sure one of the nice hotels in the area would be twice the price. I probably would not stay there again.