BEST WESTERN The Hotel California

Cannot find better location than this hotel.The front desk agents Kyle&Tim made us stay perfect .thanks both.

The Hotel California is located near all the things we like to do: Shopping, cable cars, wharf, night clubs, restaurants and more. The room was cozy and clean. The staff was excellent and accomodating. Yes, it's small and a little noisy, but welcome to the big city : ) Overall, really good value.

Very disappointed in my recent stay while in town for a nearby conference. The staff at this hotel is thoroughly unprofessional. The gentleman at the desk with dark hair was consistently rude and refused to provide a receipt for my stay at check out, claiming that he did not do that for "___ (online site) customers." He also would not provide proof of my deposit/refund of the $50 required at check-in. My room on the 7th floor was incredibly loud. There is an outdoor restaurant/bar below the hotel that was very noisy until 2am everyday. There was also a lot of street noise (sirens, cars, etc) coming in all night. I could also hear my neighbors' conversations. This is not a place to get any rest, apparently - the walls and windows are paper thin. Will not be returning to this hotel ever. That being said, the restaurant inside the hotel, Millennium, is quite good. So dine but don't stay here!

great location, perfectly adequate hotel, near to a "cult" (ie well regarded) ramen noodle shop (Katan-Ya), breakfast in the morning included and was quite good, coffee decent, but no AC in the room, which was OK with the fan in october but with the windows open was very noisy - especially on a weekend due to the bar directly across from our windows, and on a weekday due to trash collection and street cleaners. On the whole, not bad, but if you cannot sleep through noise, don't bother booking here.

I stayed here with my husband while he was on a business trip. The location was good, and the staff were as expected. However the room was very small, and the bathroom not very clean. The fixtures were coming away from the wall, there was mold in the grout and there was a layer of dust in the window. I had read on the sight that if you wanted a mini fridge that you could ask for one to be brought up to your room. When we asked at check-in we were told that they were only for people staying in the suites/ premium rooms. On our last day we had a knock at our room door from housekeeping. It was 9:30am and we had just gotten back from breakfast. I guess it was just a 'reminder' that we had to check out, and to find out what time we would be leaving so they could some in and clean. I don't think that we will stay here again. I am willing to pay a little more for a better experience.

great location, good breakfast with fantastic raisan bread? Major downside is the restaurant next store is very loud and open until 2am. This made sleeping difficult. Without this issue would have rated a four. Also free wine and cheese hour which is very nice.

I enjoyed my stay at this hotel. The location does not get any better. The staff was friendly and helpful. The rooms are small but to be expected at an older property such as this. The elevator was also small, slow and could only hold 4 people but so what?!?!? It was a 10 min walk from the Bart which made it even more attractive vs paying sky high prices at other nearby hotels. I would stay here again.

Being familiar with the downtown are in San Francisco , I was careful to choose a hotel that was not in a bad neighborhood or certain streets within. I thought I did a fair job , and I did . The place is not far from union square at all, which in turn allows you to merge with a flow of continuous walking traffic of business people and tourist. A safe feeling. We were greeted with great hospitality, and a complimentary shot of quality tequila. Talk about a surprise. Sounds kind of weird and maybe "cheap", but it was fun. I was checking in with my partner for valentines day, so it was fitting. The room was quite nice, small, but to be expected. No complaints otherwise.

great location, small room, okay staff. I would not stay at the hotel the next time I'm in San Francisco.

the location is perfect. we can walk to a lot of great SF locals from the hotel. we did not like our room so they upgraded us to a corner room on the 6th floor that looked over geary. that was sweet! free, good breakfast ,staff is great.. we stay here because there are no surprises. just good service and a great room.