Handlery Union Square

It was good! The staff was just ok. They had me write down the names if my guest n told me that room cards would be checked after midnight. They didn't. I wonder why they told me that. But my stay was good.

The hotel in my opinion was very overpriced. The lobby was really nice and that was about it. Rooms were very old and small and lacked certain ammenities such as toothpaste, soap, and minibar. However, we stated here for New Years so it didnt really bother us since we were out all day/night. Recomend this place for the location and for really short visits. Hope everyone had a great New Years!

Hotel is always clean, neat, rooms are roomy and up-to-date. Staff is very courteous. They acknowledge your presence, always willing to help. Hotel location is 1/2 block from Union Square. Within walking distance of cable cars, shopping, night life, great restaurants. Worth the money, even if you may not be able to get a great deal on price!

We arrived two hours before check in time and we were given a room which was perfect because we were anxious to get to the game!. The Concierge gave us a great tip to take Muni to the field, this saved us tons of time and money. As always, a great time, courteous staff who go the extra mile and perfect location.

While the staff was courteous, professional and helpful, I did not like this hotel. This hotel is in desperate need of a renovation. I had to request a new room upon arrival as the room they put me in was as small as a closet and had an awful, foul smell. There was not way I could sleep there. A big, exposed AC unit in the ceiling was noisy and unattractive. They were booked solid but gave me a new room anyway. Still same size and the AC unit in the ceiling but the smell was gone. It is an old hotel...layer upon layer of paint, floors creek in hallway, etc. I prefer a more modern place. Again, staff was wonderful.

I could not ask for better people to welcome you to the hotel than the front desk staff, Shirley is the best. Love the location but with it comes city noise. They provide you with ear plugs but didn't need it. Basic room and CLEAN. Shower was a little tight. Liked that windows open, it was raining and loved the sound and smell of rain.

Very friendly staff at arrival, not happy with upgrade to suite,not for the up-charge but the location and cleanliness. Happy with size and cleanliness of reg queen room but not happy with location. Missed flight because no shuttle service and airport shuttle van late and 2 many stops, the Concierge forgot to mention 8:50 am shuttle 2 late for 10:10 am Departure.

My friend and I just love this getaway. The hotel is excellent located, the staff is very friendly and helpful, room was always very clean and smells nice. the daily grill has awesome quality and delicious food. It's a great option to stay, you have all city places very close. San Francisco was so exciting!

As a disabled person I booked a premium room.I expected this room to be in the main part of the hotel instead I had to walk through five corridors to reach my room in the annexe.It was a nice room but it would have been nice to have been able to open the curtains and leave them open.With people constantly passing I was unable to do this The Daily Grill was good and the evening manager of the Grill was fantastic

Everything was great. The only comment I have is for those people that will be attending the DreamForce conference, or any other major major conferences that occur in the Moscone Center area. I enjoyed the location; you get to walk by lots of little restaurants and all different kinds of shopping places (anything from small local-owned shops, to Bebe and Louis Vuitton). The trolley line is apx 25 yards away from the hotel entrance, but to board the trolley, it's about 1/4mi away. While SF Downtown does have homeless people, with all of the DreamForce foot traffic, I always felt safe walking in the daytime through early evening. There are minimal hills to "climb" walking back and forth to the conference as the Moscone Center area. The only "negative" I have is just in regards to pricing for DreamForce. I get that it's a major event, and they keep their rates competitive, but I had a single-queen bed room with a "view" of a brickwall, and it was very small to pay $500 for it. Other hotels with the same rate, in the same area, provided larger room spaces. However, I didn't spend much time in my room except to sleep, so I wasn't uncomfortable; I felt like this particular room was about $150 overpriced. NOTE, my image is of what you see after you take a few steps towards Market Street from the Hotel.