Nightly rates from £162.19
Rate and special offer based on Check-in 7 Jun 2012 Check-out 10 Jun 2012
Hotel Overview
Reviewer score
4.2
out of 5
29 reviews
Girls getaway

The hotel was in the best location for all of our fun. The staff was very helpful and the rooms... See full review

  • fun girl
  • 30 Sep 2011
Girlfriend and I were very Impressed.

loved the 42" flat screen t.v. The staff were verY helpful and friendly, room service was a half an... See full review

  • Denver traveler
  • 7 Sep 2011
The JW Marriott Union Square hotel takes center stage in the cultural heart of the city, with an architecturally stunning style all its own. Guests can discover the Moscone Center, Market Street, Financial District or the Orpheum Theatre all just steps away from our San Francisco hotel. Inspire your imagination at a wide array of nearby galleries, museums, restaurants and boutiques or simply retreat to the comfort of our Union Square hotel's spacious guest rooms offering 42-inch LCD TVs and fully adaptable plug-in-panels. Discover our state-of-the-art fitness center or indulge in the culinary creations showcased at our stylish Level Three Bar and lounge. In addtion to our 13,320 square feet of state-of-the-art meeting space, with dedicated event managers and exceptional catering, our downtown San Francisco hotel boasts the new Pacific Conference Center, a luxurious venue for corporate events. Experience the style, elegance and unmatched energy of the JW Marriott San Francisco Union Square hotel.

Hotel Map

Area served
San Francisco
Nearby airports
San Francisco International Airport, (SFO), 14.00, MI, NE; Oakland International Airport, (OAK), 20.00, MI, NW;
Area description
City Center, Location Type: City

Amenities

  • 24 Hour Front Desk
  • Accessible facilities
  • Air Conditioned
  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Bar/Lounge
  • Barber Shop
  • Barber/Beauty Shop
  • Bathroom Telephone
  • Business Center
  • Cable or Sat. TV
  • Car Rental Desk
  • Coffee Maker in Room
  • Concierge Desk
  • Connecting Rooms
  • Cordless Phone
  • Cribs Available
  • Currency Exchange
  • Drugstore
  • Elevators
  • Exercise Gym
  • Express Checkout
  • FAX
  • Fitness Center or Spa
  • Fitness Room
  • Florist
  • Free Newspaper
  • Gift Shop
  • Hairdryer in Room
  • Health Club
  • High Speed Internet
  • Horseback Riding
  • In Room Movies
  • Internet Access
  • Iron
  • Ironing Board
  • Laundry Service
  • Laundry/Valet Services
  • Lounge
  • Maid Service
  • Meeting/Banquet Facilities
  • Mini Bar
  • No Smoking Rooms/Facilities
  • Pets Allowed
  • Phone with speaker
  • Radio
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe
  • Safe Deposit Box
  • Security
  • Smoke-free policy
  • Telephone
  • Temperature Control
  • Turndown Service
  • TV
  • TV Remote Control
  • Valet Parking
  • Video Checkout
  • Wake-up Service

Dining

Level Three Restaurant
Featuring scrumptious social food and cocktails, this Union Square San Francisco restaurant s menu offers sharable dishes and hand-crafted cocktails in a sleek, sophisticated setting.
Level Three Bar
Serving modern cocktails and social food throughout the day, our bar and restaurant in Union Square San Francisco is the perfect place to unwind with a cocktail or light snack.

Hotel Policies

Check-in:
04:00 PM
Check-out:
12:00 PM

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers

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Guest Reviews (29)

Ratings and reviews for JW Marriott San Francisco Union Square

Overall score

4.2 / 5
29 out of 29
Amenities:
4.1
Room cleanliness:
4.5
Hotel staff:
4.3
Room comfort:
4.4
Location:
4.6
Value:
4

90% would recommend to a friend.

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Review of JW Marriott San Francisco Union Square

Reviewer score

5
fun girl
Covington, GA, USA
30 Sep 2011

Girls getaway

The hotel was in the best location for all of our fun. The staff was very helpful and the rooms were kept very clean. Had problems with internet service but was reinbursed for it at the end.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of JW Marriott San Francisco Union Square

Reviewer score

1
Fort Lauderdale, FL 33308, USA
21 Sep 2011

I cancel my trip

I did cancel my trip because my girlfriend had a car accident and the hotel did not allow me to reschedule my reservation at another day.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Review of JW Marriott San Francisco Union Square

Reviewer score

5
Denver traveler
Denver, CO, USA
7 Sep 2011

Girlfriend and I were very Impressed.

loved the 42" flat screen t.v. The staff were verY helpful and friendly, room service was a half an hour late but stiLl hot and tastey.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Dining tip: Short drive from hotel

Scoma's on the wharf

Review of JW Marriott San Francisco Union Square

Reviewer score

3
traveler 10
Boston, MA, USA
21 Aug 2011

Marriot material , not JW material

The overall experience was good , the location of the hotel is close to Union Square , just 2 blocks away . The building is a little bit old , its not what a JW Marriot usually offers , but the rooms were ok , specially the bathrooms , which were very clean and spacious . The hotel doesnt offer many amenities regarding public spaces , just a medium lobby and a small restaurant where you can have breakfast . Breakfast was ok , a little expensive , about 25 dollars per person , but there are certainly better places where you can eat. The concierge service was great and the staff were very polite and willing to help at all times. So to resume this review , the hotel is ok , comfortable , but i guess that for the price of it you can get a way better deal .

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Dining tip: Short drive from hotel

Go to Harris restaurant , one of the most famous local restaurants . Great steaks ! If you want to go for breakfast go to chestnut street by the palace of fine arts , a great posh district with many shops , restaurants , parks and incredible views of the golden gate . (Must do)

Review of JW Marriott San Francisco Union Square

Reviewer score

4
travel mom
calexico,ca
8 Aug 2011

perfect location. perfect service.

we have a lot of fun, a taste a very good things

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
4
Review of JW Marriott San Francisco Union Square

Reviewer score

3
Cowboy
Mexico
20 Jun 2011

Nice hotel, bad service

The hotel has an incredibly great location, so close to Union Square. The facilities are nice, not an extremely finest hotel but pretty acceptable. The only problem comes with the service. Employees seem not to have advocacy to customers requests.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
2
Room comfort:
4
Location:
5
Value:
3
Shopping tip: Short walk from hotel

Very close to the Shopping District at Union Square.

Review of JW Marriott San Francisco Union Square

Reviewer score

5
Corel
Mexico
25 Apr 2011

Muy Bueno!!!

The location is really great. The hotel is comfortable, clean, very good.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short walk from hotel

The Hotel it is 1 block from Union Square and very close to Market Street. Woking distance to Macy's, Nike Town, GAP, Apple Store, Bloomingdales, etc.

Review of JW Marriott San Francisco Union Square

Reviewer score

4
Sunshine
Simi Valley CA
22 Apr 2011

Nice location

Great location, great service, the people was very friendly

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Review of JW Marriott San Francisco Union Square

Reviewer score

4
Twentysomething traveling with parents
Boston, MA
18 Mar 2011

Good stay

It was a good experience overall. The hotel is close to Union Square but far enough from the crowds and busy stores. It was definitely a good sanctuary after walking around the city. Facilities/decors are a little dated. However, management makes an effort to keep things clean and comfortable. We had booked a double standard room but with just an extra $30/night, we upgraded to a King suite. Room was spacious. Bathroom was a little old but still clean. Service was great. The bell service was prompt and the staff was friendly. We heard strange whistling sounds when we first checked in. After a call to maintenance, they were able to locate the source (something to do with the wind) and fixed it in no time. We couldn't detect the WiFi but Ethernet worked just fine (with a surcharge of $12.95/day). Given the scandalously high hotel rates in SF, J.W. Marriott proved to be a good, practical and comfortable option for the price.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Review of JW Marriott San Francisco Union Square

Reviewer score

5
Phil
Business
Biloxi, Ms
3 Feb 2011

very nice

everyone at hotel was eager to help and very informative. had very enjoyable stay.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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