Le Meridien San Francisco

We always stay at the Le Meridian,love the place. But we were surprised that there was a huge remodel going on and we were not informed. There were a few glitches but not bad. We also were not informed when we made our reservations that parking was included. Had we known we would have parked at the hotel not down the street..All in all we love the Le Meridian and we will stay there again when the remodel is finished

The Hotel appeared to be fairly new and in good condition. Good view of the bay from "Executive" (3rd level) room. A bit disappointed with Hotel's practice of offering discretionary complimentary upgrades as I also reserved a basic "Deluxe" (1st level) room for my parents and they ended up with the same size room with the same view, 2 doors down the hall for a lower price. So, I didn't see the point of paying extra for the "Executive" room. Also, when checking in the desk clerk said I was getting a "Supreme" (2nd level) room and after I showed him my receipt for an "Executive" room, he said he was wrong initially and that it was actually an "Executive" room that I was getting. So, I have no idea if I actually got what I paid for in the first place. No coffee makers in the room. They have complimentary coffee, but you have to go downstairs to the lobby to get it. Room cleaning was fair. There was only one bathrobe in the closet when reservation was for two people. Only one sink in the bathroom and a combination shower/bathtub instead of separate so takes a little longer for a couple to get ready to go. Parking was over $50 per night which is outrageous, but apparently the going rate in San Francisco. Bed was very comfortable and they have wonderful oversized pillows. After reading user reviews, I expected more than I actually received so I was a little disappointed.

We wanted an anniversary weekend in the city and the Meridien looked like a good choice with a large room available. The location was convenient to walking down to the Ferry Building or up to Union Square. Overall, I found the experience mixed, with small annoyances like one bar of soap (never replaced in our 3 day stay), no hair dryer in the room, and the most uncomfortable seating imaginable (stylish, but barely a step above a park bench.) I expected something more up-scale for the price, but I found the place getting a bit stale, towels that were small and not very comfortable, a mattress that had a few too many nights on it, and an overall feel of a room more suitable to one business traveler rather than a romantic weekend. Surprised to find there was no restaurant open in the evening, though in San Francisco there are so many better options that this was not a big deal, just a minor annoyance. Overall, staff was nice, valet service was efficient, housecleaning was mediocre, but in spite of that we had a great weekend, though I would not go back given the many other choices in the city, especially if you're looking for something special.

Service ok, rooms ok, very chinese. everything seemed to cost extra, so it seemed all about getting more money out of me.

I was convinced it was a 3 star rating, when i paid for a 4 star.

the hotel and room where clean and the staff was welcoming

This hotel SHOULD be better than it is. Room decor is tired and dated, small tub in bathroom and nothing special, honestly. Especially for the price. Staff is OK. One of my 4 nights a party was taking place in the room next to mine and loud noise at 2am failed to bring staff to help me with this. I called 3 times and each time they assured me they were taking care of situation. Yeah, right. At 4:30 am quiet ensued. I AM NOT A HAPPY CAMPER.

The people next door were partying all night, it was incredibly loud and we couldn't get to sleep. Despite five phone calls to the front desk, hotel management couldn't control the guests. One would think an upscale hotel could easily handle this sort of situation. It was a disaster.