The Cartwright Hotel Union Square

The location was great. Found room to be noisy, could hear people in next room and hallways. Bathroom window was drafty, making the bathroom cold and not comfortable. Could not figure out how to get heat in my room, heater seemed to be broken?

beds are absolutely terrible, need replacing bad! unless you like an ultra soft lumpy bed. Room was okay, but the building is so old, you never really feel like touching anything...The worst part, the rooms are downtown and every sound, including the guy pressure washing the streets at 11;30 pm, the garbage, the scaffolding being pulled down early in the morning, someone rummaging through bottles, people talking, cars screaming by, shall I go on? Never never stay there again, rather stay in a hostel in the woods. But that's just me!

Very close to Union square and four blocks from Market street. Very clean, comfortable room. Smaller room but very well decorated with good size bathroom for San Francisco. Very good location. Free internet and very good location. Golden Gate grill very close, great place for breakfast and great decor. Up the street, Vito's pizza and walking distance to chinatown as well. High recommend this hotel!

I did not expect a 5 star hotel when i waled into the hotel. But the staff made me feel welcome right away. The rooms on the other hand, were not anything like the photos. Tiny rooms, VERY thin walls and smelled like old carpet (that were stained) the shower was wonderful. We asked for high floor with a from view, we were goven a low floor with no view. After calling the front desk, we were sent one floor up with a somewhat decent view. Will not stay here again. Marriot was $50.00 more, id rather pay that and get my moneys worth.

I happen to really like the small rooms of boutique hotels in SF. This room was great. Bed super comfy. Was loud - but due to the super early trash collectors, no fault of the hotel. The things that would put this hotel over the top for me would be robes and an easier heating system (not super familiar with how to make the radiator work, but it worked out). Staff was super friendly. Hoping to stay here on my next trip.

Overall a nice hotel and comfortable but old which may turn some people off. Room was small and walls were thin but that's expected in a hotel that was built in the 1920's. Staff was incredibly helpful and friendly. Great location right in the heart of Union Square.

Nice digs, good location. Nothing fancy, but safe, clean, convenient and reliable.

My mom and I loved this hotel! It's an old building that has been extensively updated, but still retains a lot of its old charm. If you're used to slick and modern, you might not like this hotel. But if you've been to European small hotels and enjoyed them, you'll be right at home! The beds were incredibly comfortable with cozy duvets and lots of pillows. Funny old furniture and bathroom (with updated fixtures) just added to the charm. Very convenient location. Extremely friendly and helpful staff.

Luv'd the Bay Area. Cable cars were cool and Chinatown food great. Piers were also nice. Hotel was nice and looked upscale but very old. Piping and electrical conduit exposed. Old steam radiator heater. Sorta like the overpriced Beverly Hills Hotel rooms in the old section except this overlooked a roof instead of the kitchen dumpster. Staff was very nice.

The hotel room was clean, dreary due age and lighting. The room was quite small, but I suppose that is to be expected for a cheap hotel near Union Square. The noise level was a bit high -- not just due to normal city sounds, but also because the building is old, the plumbing makes a lot of noise, and there is little insulation by floors and walls from other ambient noise (guests, etc.). The heat didn't work very well and the bathroom window is slatted, and although it folds up to close, does not insulate very well. The location and price are great, but overall, the hotel is unexceptional. If you're looking for a bargain and good location, perhaps this hotel is for you, but even so, I would consider looking elsewhere first.