Helix, a Kimpton Hotel

This hotel is not for everyone, but you'll know if it is the second you walk through the door, as this one wears its art on its sleeve! The swanktastic decor is retro-modern with a knowing wink and a cheeseball smirk at 60's pallets and patterns and the hotel obviously aims for fun. With free wine happy hour nightly, snakeskin elevators, and a mini-bar whose menu includes Pez, Wax Lips, and Pop Rocks, Hotel Helix bends over backwards to put a smile on your face and keep it there. Dog friendly AND people friendly, this hotel is heavy on the artsy but light on the fartsy. We loved it!

All the staff are very friendlly and the Hotel is very clean. However, some one was smoking inside of the hotel (Mariguana). I didn't like it. I think this hotel is only for adults, not for children.

Comfortable not boring rooms. Very friendly and helpful staff. Would definitely stay there again!

The staff tries very hard and does a good job of making guests comfortable. The room does a slightly less good job, as there was definitely a tilt toward style over substance.

Lively, very comfortable. Good location. Staff very helpful. Highly recommended.

Today I got home and realized this hotel and charged me some very mysterious extra charges. In addition to the bill I was presented upon checkout, there was a charge for over $500 (!!!) and another separate charge for $240 (!!!). Of course I immediately called the hotel and was given absolutely no help. It was so frustrating. In fact, everything about this hotel was frustrating and poorly run and disorganized. When I arrived they had given away my room and I was placed in a room with bunk beds. The next day I was moved to a new room -- still not the room I booked and paid for -- and moved again the third day. I'm a pretty easygoing traveler but even for me three different rooms for three nights is a stretch. But the bill was the final straw. The person I spoke to at the hotel today said he could find "no record of the extra charges." My credit card sure has a record of them! After a completely frustrating phone call, the Helix representative simply said he couldn't help me resolve the issue and just told me to call my credit card company and issue a dispute. WHAT? Who runs a business that way? There are much better (and much CLEANER) hotels at better prices nearby. The Holiday Inn is just a block away and the Washington Plaza is also nearby and less expensive. This hotel was a disorganized mess. and the bathrooms could use some serious Clorox and a scrub. If you do decide to stay here, check your bill VERY CAREFULLY when you get home. I was extremely unhappy that the hotel charged me an extra $800 and then claimed to have no record at all of the transactions. This hotel was the only unpleasant part of an otherwise great trip. Beware!!

I found the Helix to be quite lively and upbeat. I enjoyed the energy from the moment I approached the automated entry curtain. And the decor was very modern and youthful. I would definitely recommend the Helix to family and friends looking to stay at a modern, chic establishment.

The lobby was mediocre at best and we were a little apprehensive. But the staff friendliness and the room (large and comfortable) were a lovely surprise.

The hotel was very nice the room was gorgeous. But if you one that like a decent sized bathroom this isn't the hotel for you. The shower and the bathroom were incredibly small they could have utilized the space alittle better and extended the bathroom Into the hallway or something. They provide tooth brushes for you and a few othe things if you forget which is nice and there is a cvs not to far away.

I got a very good rate on this hotel, and for the money, it was a good value. But I wouldn't seek it out, necessarily. It's not incredibly convenient to the Metro--10 minutes walk to Red or Blue line--and the decor is hideous. Overdone attempts to be hip that fail at every turn. You can't make a hotel hip just by playing funk in the elevator and providing a fake tiger-skin robe in each room (blech!) Still, it was clean and the bed was comfortable--but no in-room coffee!