Hotel Overview
Reviewer score
4.6
out of 5
32 reviews
Room service

Service was perfect except soup( Kai Gai ) was not hot enough. Clam Chowder soup was hot though. See full review

  • sun flower Verified Customer
  • 1 Dec 2011
The Mandarin was a lovely hotel,

The Mandarin was a lovely hotel, the only matter which was disappointing was the location. The... See full review

  • Marianne Verified Customer
  • 2 Jun 2010
Ranked the #1 hotel in Institutional Investor's "Top 100 Hotels of the World" 2007 survey, the 400-room urban resort sets new luxury standards in the nations capital. Transitional in design, with stylish oriental flair, the hotel provides an unparalleled guest experience, with Mandarin Oriental's legendary reputation for award-winning service. In addition to exceptional accommodations and gracious service, the hotel features 38,000 square-feet of meeting space, the Mobil Four-Star Spa at Mandarin Oriental, and two restaurants the Asian-inspired Café MoZU and the AAA Five Diamond CityZen.Please note: Pets are allowed up to a maximum weight of 40lbs.

Mandarin Oriental Washington DC Rooms

District Deluxe
The District Deluxe Room features one king bed or two double sized beds. The room are set on higher floors three to seven, these rooms have particularly spectacular city views, well in keeping with the opulence within. They feature a stunning, Japanese credenza chest that discreetly showcases the state of the art home entertainment system. In addition, some have an entrance hall and separate dressing area with walnut valet stand and mirror. And there is also a large marble bathroom some are even extra large with two separate windows that provide views of the Washington Monument and the Bureau of Engraving and Printing from the tub. Max Occupancy: Three in King Bedded, Four in Double Bedded. Cancellation Policy: 24 hours prior to arrival at 04pm.

Hotel Map

1330 Maryland Avenue S.W., S.W., Washington, DC 20024

Area served
Southwest Washington-Close to the city's most celebrated monuments including the Jefferson Memorial and Capital Mall, the Smithsonian Institute and the Washington Monument.
Nearby airports
Ronald Reagan National Airport (DCA) – 4 miles, Washington Dulles (IAD) 26 miles, Baltimore Washington International Airport (BWI) – 35 miles
Area description
Overlooking the Jefferson Memorial the hotel is located in the heart of the nation's capital at the juncture of the Potomac Tidal Basin and Washington Channel, between Maine and Maryland Avenues and 12th and 14th Streets, SW. This unique location, with panoramic views of both the city and the water, is convenient to the National Mall, Smithsonian Museums, numerous monuments and Capitol Hill. It is accessible by Metro Rail from either the L'Enfant Plaza or Smithsonian stops. And is 10 minutes from Ronald Reagan National Airport and 30 miles from Dulles International Airport.

Amenities

  • Business Center
  • Concierge
  • Conference Facilities
  • Fitness Room
  • Handicapped Rooms/Facilities
  • Health Club
  • High Speed Internet
  • Internet Access
  • Meeting/Banquet Facilities
  • Pets Allowed
  • Pool
  • Restaurant
  • Room Service
  • Spa Services
  • Wireless Internet

Dining

Bar in CityZen
For pre or after-dinner drinks, offering an eclectic cocktail selection.
Empress Lounge
Inviting lounge for light refreshments, afternoon tea and evening aperitifs. Open from Monday to Sunday.
CityZen
An elegant fine dining restaurant. Open for dinner Tuesday toSaturday.
Cafe MoZu
Casual yet sophisticated restaurant for breakfast, lunch, afternoon tea and dinner.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers

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Guest Reviews (32)

Ratings and reviews for Mandarin Oriental Washington DC

Overall score

4.6 / 5
32 out of 32
Amenities:
4.3
Room cleanliness:
4.8
Hotel staff:
4.6
Room comfort:
4.7
Location:
4.4
Value:
4.3

91% would recommend to a friend.

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Review this hotel
Review of Mandarin Oriental Washington DC

Reviewer score

5
Verified Customer sun flower
Business
New York, NY, USA
1 Dec 2011

Room service

Service was perfect except soup( Kai Gai ) was not hot enough. Clam Chowder soup was hot though.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

Spa service was good.

Review of Mandarin Oriental Washington DC

Reviewer score

3
Verified Customer bummedfromboston
boston ma
31 Jul 2010

5 star my butt

Day one: had to wait three hours to get into the room; view was not breathtaking. Day two: no ice machines must wait half an hour for service to bring it up. Day three: walked to a room I had never been to by staff where I supposedly left my bag...not my bag, not my room. Day four: fortyfive minutes for ice Day five locked out of the room. Couldn't get back in for an hour. Day six locked out again...too pi**ed off to ask for ice.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
2
Review of Mandarin Oriental Washington DC

Reviewer score

5
Verified Customer Marianne
Not Provided
2 Jun 2010

The Mandarin was a lovely hotel,

The Mandarin was a lovely hotel, the only matter which was disappointing was the location. The garden at the back was lovely but unfortunately bordered by a very busy road (and rail track) which meant it was not an area to relax in. Also the tables were not provided with umbrellas to shade from the sun which meant out of bounds during the hot midday sun onwards. The location was also disappointing in the sense that to reach the hotel by foot you had to go under a bridge (whichever way you approached) which was inhabited by homeless persons - not terribly comfortable with that! The staff were very nice and attentive but overall I would say nice hotel but location not so nice.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
2
Value:
4
Review of Mandarin Oriental Washington DC

Reviewer score

4
Verified Customer Jackie
Denver, Colorado
13 Jan 2010

Great deal at a great hotel!

Wonderful hotel--rooms and facilities very nice. Business center closes at 7--problematic but staff was willing to help me out. Food was very tasty--coffee shop part was the only restaurant open on Monday night, however. Fine dining is Tues. thru Sat.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
2
Value:
2
Sightseeing tip: Short drive from hotel

You need to take a cab to the Mall and other Capitol highlights, since this is down by the wharf. The rooms overlooking the river made this problem less upsetting.

Review of Mandarin Oriental Washington DC

Reviewer score

5
Verified Customer Wife and Husband
Pa
11 Jan 2010

Pleasant Getaway in the City

The hotel and ambience was spectacular. I would not recommend for families, more for couples and business travelers.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Mandarin Oriental Washington DC

Reviewer score

5
Verified Customer kri
Business
New York NY
19 Oct 2009

wow!

great service, food, location and style.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Review of Mandarin Oriental Washington DC

Reviewer score

4
Verified Customer Anonymous
Not Provided
12 Sep 2009

Nicely furnised rooms. Location

Nicely furnised rooms. Location may be ideal if you like the quieter side of DC and being nearer the Mall. SOme may hate it if you like shopping and restaurants just outside your hotel, We found it very pleasant and quiet. Good service but could have done with a few more amenities to make it truly 5 star...like bedroom slippers, toothbrushes, combs, shaver...Food quality was good at breakfast and at lunch. Would come again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
No rating
Location:
4
Value:
3
Review of Mandarin Oriental Washington DC

Reviewer score

5
Verified Customer super dad
brooklyn , new york
8 Sep 2009

Father, Son Great bonding trip

Excellent

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Sightseeing tip: Short walk from hotel

plenty of transportation options

Review of Mandarin Oriental Washington DC

Reviewer score

2
Verified Customer Out of Suite
Baton Rouge, LA
13 Jul 2009

Cheated!!

Very nice Hotel. Very nice staff. I paid for a suite but was given a regular room (~$360 per night difference). They did not refund me the full price difference. This totally soured an otherwise very classy hotel. I would stay here again because it is a very nice hotel, but I would be much less trusting of the "we will take care of it later" line.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
3
Review of Mandarin Oriental Washington DC

Reviewer score

4
Verified Customer Clueless Carol
Jacksonville, Fl
10 May 2009

Not for those with poorly lined pockets.

First visit for me in Washington. Typical sightseeing frenzy. Lots of walking and lots of sore muscles and aching body. If money is no object, then you'll love it here. This is a beautiful hotel, BUT extremely pricey. If you don't have lots of money do not venture forth. With room service fees, tax and gratuity every meal is a big deal. Concierge, front desk, housekeeping and room service personnel were all very curteous and effective. Couldn't recommend to my friends since I don't travel in circles such as this.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
3
Entertainment tip: Short drive from hotel

Take advantage of the Kennedy Center for the Arts. We took in the "Shear Madness" interactive play and had a very enjoyable time. The KC Cafe had good food at reasonable prices. Great night out.

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