Holiday Inn Hotel & Suites MAIN GATE TO UNIVERSAL ORLANDO

Good experience, nice to have TGIF next door serving breakfast buffet everyday, nice suite layout and very helpful staff. Negatives were that we had to go down to front desk 2 times in 5 days to get towels, we knew we booked a kitchen but were disappointed that it had no cooktop or oven - not even a toaster oven, trash can in kitchen was quite small - good thing we brought our own trash bags. Also, we were disappointed that we had to pay $.25/minute to use hotel computers especially to print out boarding passes and pay ahead for luggage.

Couldn't have asked for a nicer surprise. The room was fantastic!

Good location. Clean rooms. Beds are a little smaller than regular queen size.

We really enjoyed the room and the staff was very friendly.

they did not have good shuttle service, we had to take a cab cause there shuttle service came only one time a day the hotel room was not very clean at all had to call up everyday to get our towels.eventhough we were at the main gate of universal we still would have liked to have shuttle service especially for seaworld. I would not recommend this hotel.

The closeness of this hotel to universal is great but the hot hallways and falling apart rooms makes it not worth it and also I personally don't like when the put you on a floor they are remodeling and all you can smell chemicals and which it makes it very dangerous and not to mention I came home sick from it and just now a week later getting better. So never agian for the hotel or should I say dump

near Universal area. walked across street and reached universal in less than 10 minutes. other than being near Universal, hotel does not provide a difference. Plastic glass for drinks. minibar completely empty.

My family and I traveled to Orlando to visit Universal Theme park and Islands of Adventure. I chose this hotel because of location and great reviews. I must say I was absolutely satisfied! The hotel front desk was very friendly and personable. Upon checking in we received a free upgrade from a one bedroom suite to a two bedroom suite which was great for my husband and I and our two kids ages 18 and 5. You have a choice to take the shuttle which is free from the hotel to the theme park, or a cab which will cost you around $5 to $8 dollars which isn't bad at all. You can also walk there from the hotel but with how hot it is, I would advise not to. The house keeping staff was great. We had a lady by the name of [...]and she was awesome! Kudos to her! The rooms are spacious and clean, a laundry room and fitness room and TGI Fridays is on site as well. The two pools outside were great especially the kiddie pool. Our son couldn't get enough of it. Also if you love to shop, the outlets are about 5 minutes from the hotel on International. The location and price of this hotel is great. I will highly recommend this hotel to all families and those on a budget. The only complaint I would have about this hotel is that a few games didn't work in the game room and the free wi-fi was extremely slow. Other than that, everything was great and will definitely stay there again next time visiting Orlando.

Great hotel for the price. Close enough to Universal to walk but I would not!! It's actually about a mile and you have to cross the highway...not a good idea with kids and after a long day, who wants to walk back to the hotel? Plan to take the shuttle or drive. The shuttle leaves 4x per day so make sure you reserve your spot. I would recommend!

I had booked a king sized bed in a deluxe suite thru [...]at this hotel. When we got to the room, it was a suite, but there was two double sized beds in the bedroom. I figured it was a mix up. So we went back to the reception desk and they were completely unhelpful and basically told us we had to deal with what we had. I was extremely aggravated. My friends came with us to this same hotel, booked standard rooms and got upgraded for free to that same room we had. I ended up paying more for a same room as them and I didn't even want that room.Other than that fiasco, the room, hotel, pool, and attached TGIF were all nice, clean, and convenient. I just wish I could have gotten some sort of compensation for my frustration.