Des Moines Marriott Downtown
Hotel Overview
very happy
overall the experience was great with the following exceptions: the mattress was pretty hard and...
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-
Steve3210
- 3 Oct 2011
Great Family stay
It was an easy location to get to. The staff were real nice and helpful My wife left something in...
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-
David
- 22 May 2011
Hotel Map
700 Grand Avenue, Des Moines, IA 50309
- Area served
- Des Moines
- Nearby airports
- Des Moines International Airport, (DSM), 4.00, SW, Mile
- Area description
- City - Location Type: City
Amenities
- 24 Hour Front Desk
- Air Conditioned
- AM/FM Alarm Clock
- ATM/Cash Machine
- Barber Shop
- Barber/Beauty Shop
- Bath Tub
- Business Center
- Cable or Sat. TV
- City Center
- Coffee Maker in Room
- Coffee Shop
- Concierge Desk
- Connecting Rooms
- Cordless Phone
- Cribs Available
- Elevators
- Exercise Gym
- Express Check In
- Express Checkout
- FAX
- Fitness Room
- Free Airport Shuttle
- Free Newspaper
- Grab Bars in Bathroom
- Guest Laundromat
- Hairdryer in Room
- Handicapped Rooms/Facilities
- Health Club
- High Speed Internet
- Ice Machine
- In Room Movies
- Indoor Pool
- Internet Access
- Iron
- Ironing Board
- Laundry/Valet Services
- Lounge
- Maid Service
- Meeting/Banquet Facilities
- News Stand
- No Smoking Rooms/Facilities
- Parking
- Pets Allowed
- Phone with speaker
- Pool
- Radio
- Restaurant
- Rollaway Beds
- Room Service
- Safe Deposit Box
- Secretarial Service
- Shower
- Smoke-free policy
- Telephone
- Temperature Control
- TV
- TV Remote Control
- Valet Parking
- Vending Machines
- Video Checkout
- Wake-up Service
Dining
- Rock River Grill & Tavern
- Indulge all of your senses with a distinctive dining experience featuring an innovative menu of American Grill cuisine.
- City Center Lounge
- The City Center Lounge, located in the Great Room at the Des Moines Marriott, offers a casual experience, catering to hotel guests as well as local downtown businesses and neighborhood clientele. Enjoy a cocktail or a bite to eat.
Hotel Policies
- Check-in:
- 4:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers
Guest Reviews (24)
Ratings and reviews for Des Moines Marriott Downtown
- All travelers (24) 4 / 5
- Business (8) 4.4 / 5
- Couples (10) 3.9 / 5
- Families (4) 4.3 / 5
- Singles (2) 3 / 5
- Amenities:
- 3.7
- Room cleanliness:
- 4.1
- Hotel staff:
- 4.2
- Room comfort:
- 4
- Location:
- 4.2
- Value:
- 3.9
92%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
very happy
overall the experience was great with the following exceptions: the mattress was pretty hard and the elevators were really slow at times.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 3
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Great Family stay
It was an easy location to get to. The staff were real nice and helpful My wife left something in the car that they had parked for us and the staff member ran to the car and retrieved the item plus my wifes cell phone which she had also left in the car. The kids had a great time in the pool and wanted to stay extra day.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Reviewer score
Would recommend
Fine
The best experience was the sandwich in the restaurant.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 2
- Location:
- 3
- Value:
- 3
Trip purpose:
Business
Reviewer score
Would recommend
Clean, quiet, friedly.
With its central SkyWalk attached location, this was a high value stay. Great restaurant and fairly recently-remodeled rooms were huge plusses and I'd definitely stay again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Trip purpose:
Business
Reviewer score
Would recommend
Great Workout Facility
The staff were helpful and friendly. The workout room had a sufficient number of high-end cardio machines and great resistance machines. Beautiful indoor pool and hot tub.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Time-saving tip:
Short drive from hotel
Mercy and Methodist Hospitals are close-by. The skywalk network was pretty impressive, too, especially given how cold it was (20 degrees)outdoors.
Reviewer score
Would recommend
Good Times
Great location with plenty of parking
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 3
Reviewer score
Would not recommend
HORRIBLE
we came down for the George Strait concert a day early, had a 2-day stay planned at the hotel. No general hotel parking, valet parking was eiighhteenn/day (ridiculous) our other option was park a couple blocks over in a ramp and walk there, but at least it was free! we arrived in our room, dropped our luggage, & noticed the bedding was all feathers, which I am extremely allergic to. My husband called the frontdesk, they said they would change it, so we went out to dinner, came back, checked the pillows & they were good. About 2 hours after we went to bed I woke up unable to breathe with hives all over, turns out they changed the pillows but NOT the down comforter. There was no other option for blanket in the room! I got so sick we had to go home to MN the next day and sell our tix to the concert we'd driven 4 hours to see! They did not care that I was sick on their account, no apologies and no refund of the 2nd nites stay we had to give up. Besides that, it was SUPER loud. It sounded like there were drag races going on in the streets, little kids were running through the hallway screaming all morning[...]. NEVER AGAIN.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 3
- Hotel staff:
- 2
- Room comfort:
- 1
- Location:
- 3
- Value:
- 1
Dining tip:
Long walk from hotel
If you're looking for dinner or entertainment in Des Moines... Good Luck! Most of the restaurants and stores were closed by 6-7 on Fridays and Saturdays and closed on Sundays.
Reviewer score
Would recommend
Great location downtown
I went to the room by myself and was waiting for the bell boy to arrive. The bathroom had not been completely cleaned as there was a used wash rag hanging over the shower. I called right away and they gave me a new room. The bell boy escorted me there. That room was clean but much smaller than the original room. The bell boy called for me and I was moved to another room identical to the first room except clean. I didn't get an upgrade for my inconvenience, but I did get a clean room. Of course I felt I had to tip the bell boy more for moving me around to 3 different rooms but he was polite and helpful.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 1
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 3
Time-saving tip:
Short walk from hotel
The hotel is connected to downtown 2nd level walkways that connect a lot of shopping, entertainment and the big convention center downtown.
Reviewer score
Would recommend
Very Relaxing
The hotel was great. The restaurant served me cold wings, but they made it right. Overall I like the hotel very much. Need free internet.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Trip purpose:
Business
Dining tip:
Short walk from hotel
pizza and chicken
Reviewer score
Would recommend
Business Trip
Very efficient checkin, spacious rooms
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Trip purpose:
Business
- * includes taxes
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