FairBridge Inn Express - Post

We should have paid attention to the reviews. If you're on the road and extremely tired, just want a place to crash for the night, then it's adequate. Otherwise, I would never choose this motel again. WHAT I LIKED: 1. It was a convenient location for where we were spending our time (visiting family in Spokane & Couer d'Alene). 2. The staff was very friendly and willing to help, though they had limited resources to correct the issues. 3. Video games, pool table, spa and indoor pool (though we didn't use them, it was nice to have them on site). WHAT I DIDN'T LIKE: 1. The motel is old and dated, and feels/smells that way. 2. The first room we were in appeared that the sink had not been cleaned, had a film in the bowl. 3. We asked to change rooms and though the second room appeared to be cleaner, there was a 12"x12" patch in the wallboard from some prior damage and was poorly repaired. The laminate in the sink was heavily damaged. There was a brown smear above the bathroom door that was very disturbing to think about what it might be 4. Smells of old smoke. 5. Absolutely NO insulation inbetween rooms. We heard voices/television clearly through the walls. 6. Location, though close to the freeway, has no aesthetic appeal; truck stop across the street, abandoned building on one side. 7. Lobby bathroom was stopped up and overflowing, very unsanitary and no one came to clean it until the next day. Because it was part of our vacation package, it was not possible to leave, otherwise we would have left after the first night. This is definitely NOT a destination place, it's simply a motel to sleep in and move on. I would not stay here again.

We should have paid attention to the reviews. If you're on the road and extremely tired, just want a place to crash for the night, then it's adequate. Otherwise, I would never choose this motel again. WHAT I LIKED: 1. It was a convenient location for where we were spending our time (visiting family in Spokane & Couer d'Alene). 2. The staff was very friendly and willing to help, though they had limited resources to correct the issues. 3. Video games, pool table, spa and indoor pool (though we didn't use them, it was nice to have them on site). WHAT I DIDN'T LIKE: 1. The motel is old and dated, and feels/smells that way. 2. The first room we were in appeared that the sink had not been cleaned, had a film in the bowl. 3. We asked to change rooms and though the second room appeared to be cleaner, there was a 12"x12" patch in the wallboard from some prior damage and was poorly repaired. The laminate in the sink was heavily damaged. There was a brown smear above the bathroom door that was very disturbing to think about what it might be 4. Smells of old smoke. 5. Absolutely NO insulation inbetween rooms. We heard voices/television clearly through the walls. 6. Location, though close to the freeway, has no aesthetic appeal; truck stop across the street, abandoned building on one side. Because it was part of our vacation package, it was not possible to leave, otherwise we would have left after the first night. This is definitely NOT a destination place, it's simply a motel to sleep in and move on. I would not stay here again.

1. check in 10-13-11 First room-sink was dirty in it. 2. Second room - Looked like something nasty smeared above bathroom door on inside. 3 house keepers confirmed that and cleaned it. And No frig. 10-14-11 3. Guest bathroom-flooded toilet and water all over the floor Friday night after 7:00 PM. Who ever did it knew they did it and left it. Embarrassed or not they should have put an Out of Order note on door, and told someone. Before she realized it, my Sister went in and the bottom of her pants were soaked. And the washer was out of order. So much for clean pants. Staff was nice. No complaints about the one's we met. They tried to help.

The hotel is pretty run down, with unpleasant smells in the hallways. The pool appears unkept with rotting ceilings and walls and a stained (or just dirty) pool bottom. The room was very plain with no microwave or refridgerator, but the AC worked well. The 1 guest computer's internet was very slow and it froze for me and the guest that used it prior to me. It was inexpensive, however, for the location it should do better. I wont stay there again.

The room had a chair in it that had some disgusting white matter on it. (not a stain) I was shocked that it was left in the room for the next guest! the mattresses were in such poor condition that when you sat on them, the mattress sunk all the way to the box spring. The next morning, we went down to the breakfast bar,(a good half hour before it ended) and they were out of most everything. Now if the hotel sees that they have X no. of guests, why can they not plan to have enough food? How can they say they offer breakfast when it is a 'well maybe if you get here at 0700" The next morning, the food attendent did a poor job of keeping things restocked. People had to constantly ask her for things. I have been to other hotels with this kind of breakfast, and the attendants had no problems keeping up with eveything and being diligent. It was a dirty mess everywhere,(spilled food, etc.. on the counters) and she acted annoyed when asked for something. The towels for the pool were very small, the size of a handtowel. This place was HORRIBLE and I will NEVER go there again!

beds were old, sagging and uncomfortable, the carpet was not vacuumed near the beds, the linens were threadbare and there was terrible smell in the hallway

Ok for the price.

We were told we would get a king sized bed by Orbitz and we were given a queen size bed but our costs were not reduced. I am tall and need a king sized bed. We were disappointed by the way the room looked. We were not told they were remodeling and it was pretty rough looking. Orbitz should have warned us.

Continental breakfast good, but hotel is ill kept looking. Pillow case dirty (went and got clean) so it made you wonder if both beds were changed from previous people. You hear people in other rooms bedside you and above you keeping us awake all night. Hot tub looked clean but water was green looking. After returning from Silverwood which we were gone all day..returned to find both hotel doors to our rooms left open from housekeeping. Doors close but stop at door jam and have to be pulled back to shut all the way...our doors weren't shut and our belongings could have been stolen. We were on main floor right by elevators where people were coming and going. When we told staff they appologized and said housekeeping was suppossed to check doors, but he wasn't alarmed at all. We asked to be re-emburssed for our night stay and were told we'd have to go thru Orbits to get our hotel nights stay back. I told them I'd be writing a comment about their hotel for others to read...didn't seem to care.

We checked into our non-smoking room and it REEKED of smoke. They said that was from the smoking rooms down the hall! They gave us another room. That room had a large hole behind the door. When I brushed my teeth, the sink began to back up. I told this to the desk clerk and he said he knew about the hole and he would check into the sink problem. The sink wasn't addressed during my stay. The walls were paper thin. We heard other guests. I felt that the one desk clerk saw me as only a bother, not a customer. I won't be back. The rest of the staff seemed nice.