Chicago's Essex Inn

We easily traded rooms from a double to a single bed, the staff were courteous and helpful, overall a good experience. Parking was expensive, but we saw a lot a block away for $10 but decided to go for the ease of using the valet service.

The pool and terrace are great, making up for the small rooms. The beds were very comfy, though rooms were a bit drab. Bathrooms are very basic. you can't beat the location, which was the most important aspect for me and my 3 children.!

I know you don't get a lot of space in a city hotel but for almost $200/night, I was expecting a bit more than a minuscule sink (literally, barely large/deep enough to wash my hands) with serious drainage problems; large flat screen TV with no cable signal; and a toilet which looked like it had taken out a public restroom stall and plopped down into the hotel bathroom. The room was just not cozy ... and it didn't help that teenagers' shouts could be heard the ENTIRE night. When I told the staff about our issues, all I got was, "Thank you for your input. We'll take that into consideration." In other words, 'Sorry you had a bad time but I could care less. See ya later.' I think next time we'll pay the extra $20 and try the larger hotel chain next door.

I have been a regulaor visitor to Chicago since 2006 & nowadays always stay at the Essex. Excellent hotel, good rooms, facilities & helpfull staff. Great location too, have not used a cab in years as the nearby red line will get you anywhere in the city. Have stayed in other Chicago hotels but find the Essex by far the best, for value, location, comfort & friendlness.

The Essex hotel is in a great location that is walking distance from the Orange line to Midway, 2 blocks away from the Red line, and has bus stops right in front. There are plenty of tourist attractions walking distance from the hotel, including Buckingham fountain and the Bean! The hotel room is small and has an incredibly small sink. It was hard to share with 4 people because there was not enough storage space.

Shared a room with a friend, room was spacious and equipped with all the essentials we need! Even come with hair dryer, ironing board and iron, flat screen TV etc. Also, it's near the loop and attractions, we just walked everywhere, and the free shuttle from the inn was just awesome. And luggage storage service after we checked out. Really value for money for all the facilities offered, very satisfied stay overall.

Walk everywhere easily, metro to/from airport, museums, restaurants, theater, symphony-- free wireless internet, coffee, fridge in room, easy to check in/out, friendly and convenient

Near good restaurants and convention center. Nice staff attitude, very helpful at all times. Gym and Restaurant closed, which made me qualify with a low score, they should make arrangements for breakfast availability either in the room or the lobby to overcome the closed restaurant.

The room was clean, small but adequate, interesting, inexpensive, and perfect for my one-night business stay. They provide Rusk toiletries. My only minor complaint was that the vending machines on 5 floors would not accept my change - all my quarters were perhaps too new and the machines too old? - so I gave up (and did not pursue with the hotel staff, so perhaps a fix was available). But I will definitely return for all my business trips, and have already suggested to my husband using this hotel as a base for future leisure travel to Chicago. I would highly recommend this hotel.

the location was great. located near three trains and walkind distance from lake shore drive. i was not impressed with the 39 a night in and out parking tab and no free breakfast in the morning like many other hotels that i have stayed at. plus the restaurant in the hotel was closed the entire weekend.