Nightly rates from £102.16
Rate and special offer based on Check-in 29 May 2012 Check-out 31 May 2012

Courtyard by Marriott Chicago Downtown/Magnificent Mile

3 stars
165 East Ontario Street, 165 E. Ontario Street, Chicago, IL 60611
Hotel Overview
Reviewer score
4.0
out of 5
51 reviews
bachelorette party

The staff was very helpful in suggesting a restaurant. They were also fun people who caught on to... See full review

  • Bachelorette Planning
  • 14 May 2012
Great Experience

The hotel staff was great!! The rooms were clean and the location was fantastic!! See full review

  • UCLA Fam
  • 1 May 2012
Experience the grandeur of the Windy City at the Courtyard Chicago Downtown/Magnificent Mile. Enjoy newly-renovated guest rooms with 32" LCD televisions, full-service amenities, an Art Deco-inspired design and renowned value and service of a Courtyard. Our Mag Mile hotel is ideally located, just minutes from the Loop business district, Navy Pier, Lincoln Park Zoo, McCormick Place and premium shopping at Macy's, Tiffany & Co., Nordstrom's, and Neiman Marcus along Chicago's famous Magnificent Mile. Pamper yourself with an indoor pool & fitness facility, Starbucks Coffee Shop, an upscale restaurant, as well as over 3,700 sq ft of meeting space, nine meeting rooms, on-site catering, and free fiber optic high-speed Internet access in your guestroom and throughout the lobby. Offering an upscale, full-service feel in the city, yet the value of a Courtyard, we're a leader among Downtown Chicago hotels near Magnificent Mile.

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Hotel Map

Area served
Magnificent Mile
Nearby airports
Chicago Midway International Airport, (MDW), 13.00, MI, NE; Chicago O'Hare International Airport, (ORD), 15.00, MI, SE;
Area description
City Center, Location Type: City

Amenities

  • 24 Hour Front Desk
  • Accessible facilities
  • Accessible parking
  • Air Conditioned
  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Bar/Lounge
  • Barber Shop
  • Barber/Beauty Shop
  • Beach
  • Business Center
  • Cable or Sat. TV
  • Car Rental Desk
  • Children''s Activities
  • Coffee Maker in Room
  • Coffee Shop
  • Concierge Desk
  • Connecting Rooms
  • Cribs Available
  • Currency Exchange
  • Drugstore
  • Elevators
  • Exercise Gym
  • Express Checkout
  • FAX
  • Fitness Center or Spa
  • Fitness Room
  • Florist
  • Free Newspaper
  • Gift Shop
  • Guest Laundromat
  • Hairdryer in Room
  • Health Club
  • High Speed Internet
  • Ice Machine
  • In Room Movies
  • Indoor Pool
  • Internet Access
  • Iron
  • Ironing Board
  • Laundry Service
  • Laundry/Valet Services
  • Lounge
  • Maid Service
  • Meeting/Banquet Facilities
  • Microwave
  • No Smoking Rooms/Facilities
  • Outlet Adapters
  • Parking
  • Phone with speaker
  • Pool
  • Radio
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Security
  • Shower
  • Smoke-free policy
  • Sofa Bed
  • Telephone
  • Temperature Control
  • Tennis
  • TV
  • TV Remote Control
  • Valet Parking
  • Vending Machines
  • Wake-up Service

Dining

Viand American Bistro
An upscale bistro providing a contemporary twist on American classics, Viand is a favorite amongst restaurants near Navy Pier in Chicago.
Starbucks in Lobby
Enjoy your favorite specialty coffee beverage or snack from Starbucks, conveniently located in our stylish lobby at the Courtyard Chicago Downtown/Magnificent Mile hotel.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers

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Guest Reviews (51)

Ratings and reviews for Courtyard by Marriott Chicago Downtown/Magnificent Mile

Overall score

4 / 5
51 out of 51
Amenities:
3.9
Room cleanliness:
4.5
Hotel staff:
4.5
Room comfort:
4.3
Location:
4.6
Value:
4

94% would recommend to a friend.

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Review this hotel
Review of Courtyard by Marriott Chicago Downtown/Magnificent Mile

Reviewer score

4
Bachelorette Planning
Chicago, IL
14 May 2012

bachelorette party

The staff was very helpful in suggesting a restaurant. They were also fun people who caught on to our fun and made us feel welcome.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Dining tip: Short walk from hotel

They have coupons to Gino's East that limit the wait.

Review of Courtyard by Marriott Chicago Downtown/Magnificent Mile

Reviewer score

5
UCLA Fam
Corona, CA, USA
1 May 2012

Great Experience

The hotel staff was great!! The rooms were clean and the location was fantastic!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Courtyard by Marriott Chicago Downtown/Magnificent Mile

Reviewer score

4
ENOOB
Wisconsin
13 Apr 2012

great place to stay

At check in Hector and Neil were great! very helpful and welcoming. Room was clean, beds were soft but very comfortable. Would stay there again!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Review of Courtyard by Marriott Chicago Downtown/Magnificent Mile

Reviewer score

4
Ofamily3
Illinois
8 Apr 2012

Great place for a short getaway

Nice Hotel. Good location to everything in city. Staff at hotel was very friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of Courtyard by Marriott Chicago Downtown/Magnificent Mile

Reviewer score

4
Butsie
Kansas City, MO
23 Mar 2012

Good Hotel, Small Glitches

This was our second stay at this hotel. It is clean, the room appeared to have been recently renovated, and the bed was comfortable. The front desk personnel were courteous and very helpful in suggesting local options for Italian beef sandwiches. There were two problems. I requested a king bed suite and a rollaway bed as I had the first time we stayed here--we have a teenage son and teenage girl and always seek separate beds for them. Upon arrival we were told that due to fire codes we could not have the rollaway in our room, resulting in the four of us being divided between the king bed and the pullout couch. We should have been told at the time of confirmation that the rollaway was not an option so that we could pursue other options. The second problem, admittedly minor, is that while we were listed as having four guests in the room we only had 3 bath towels. We did not discover this until early in the morning as we were all rushing to shower and hit the road. Again, nothing major but something that should be a no-brainer for the hotel. Despite the above, I would stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
3
Review of Courtyard by Marriott Chicago Downtown/Magnificent Mile

Reviewer score

4
Brian J
Minneapolis, MN
23 Feb 2012

Ch9cago

Great room, right on the Magnificent Mile. Front desk was helpful. Customer Service Rep. knew all the right places for food and music.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Courtyard by Marriott Chicago Downtown/Magnificent Mile

Reviewer score

4
Implants
Business
New Jersey
7 Feb 2012

Side street oasis

The Hotel is one block off Michigan ave. GREAT location and easy to get to everythng you want to see and do. The saff are very accomodating and eager to please.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Michigan Anve has a ton of great places to eat all around.

Review of Courtyard by Marriott Chicago Downtown/Magnificent Mile

Reviewer score

5
Brandon R
Business
Holland, MI, USA
30 Jan 2012

Great hotel and location.

I have stayed here 2 times and hope to go back soon. My only complate is the slow elevators and the exterior windows could use a good cleaning. All and all a great place to stay.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

The Capital Grill is just across the street. Sit at the bar and order a "Stoli Doli". They are also one of the best steak houses in the country. It's a 30 second walk from the hotel. HAVE FUN!!!!!

Review of Courtyard by Marriott Chicago Downtown/Magnificent Mile

Reviewer score

4
ssb01
Business
southeast michigan
22 Jan 2012

one nighter

the front desk staff was great. the room was quiet and clean. i was in town for a convention and was able to park the car at the hotel and walk everywhere i needed. navy pier was 6 or so blocks. it was a very cold night and the streets were alive with people. had a great pork chop at ditka's. would definitely stay again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Courtyard by Marriott Chicago Downtown/Magnificent Mile

Reviewer score

5
Stacy B
Peoria, IL, USA
16 Jan 2012

Would Return in a Heartbeat!

Awesome experience! Great location, wonderful staff, and a stellar price.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short walk from hotel

This hotel is close to Water Tower and other fun shopping on Micheigan Avenue.

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