£96.54 Avg/night
Rate and special offer based on Check-in 30 Jun 2013 Check-out 2 Jul 2013

Swissotel Chicago

4 stars
323 E Wacker Dr, Chicago, IL 60601-9722
Hotel Overview
Reviewer score
4.1
out of 5
257 reviews
Great location for all the plans!

We arrived early but our room was ready so we were able to drop our bags & headed out to enjoy the... See full review

  • cmwags
  • 12 Dec 2012
Couples getaway

This hotel is in the perfect spot overlooking the Chicago river. The room was really quiet also. See full review

  • Laura Worn out Mom
  • 1 Oct 2012

An all-glass triangular hotel, wedged into the confluence of the Chicago River and Lake Michigan, has spectacular wrap-around views from Navy Pier to Grant Park.

Swissotel Chicago offers 661 air-conditioned, tastefully decorated and generously oversized rooms and suites. Relax above the city in our Penthouse Swimming Pool, Whirlpool and Health Club. Spa services available.

Overnight parking charge will be $62.00/day with in and out privileges. Hybrid vehicles receive a 50% discount.

A fee of $10.00 per room, per day (up to 4 guests) will apply for the use of the health club/swimming pool.

Swissotel Chicago Rooms

Deluxe Room
The Classic room offers a spacious accommodations with either one King or Two Double beds. Amenities include a spacious marble bath with seperate shower, fine Italian duvet covers, large work area, coffee maker, mini refrigerator , plush robes with spectacular views of the city skyline or Grant Park. The maximum number of adults per guest room is 3 people and 4 with children.
Field Museum Package
Meet one of the finest meat-eaters ever to walk the earth or unlock the secrets of tombs, mummies and marshes. The Package includes deluxe accommodations with one king or two double beds, two general admission tickets to the Field Museum including to special exhibits, and free access to the penthouse health club and pool. The maximum number of adults per guest room is 3 people and 4 with children.
Deluxe Lakeview Room
The Classic Lakeview room has breathtaking views of Lake Michigan, the Chicago River and Navy Pier. Amenities include a spacious marble bath with separate shower, fine Italian duvet covers, large work area, coffeemaker, mini refrigerator, plush robes and offers either one King or Two Double Beds. The maximum number of adults per guest room is 3 people and 4 with children.

Amenities

  • Wireless internet
  • Pool
General
Concierge
Activities
Pool
Health club
Spa services
Dining
Restaurant
Room service
Services
Business centre
Conference facilities
Internet
Wireless internet
Accessibility
Handicapped rooms/facilities

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Hotel Map

41.8876 -87.6195
Area served
Downtown Chicago, IL
Nearby airports
Chicago O'Hare International Airport and Chicago Midway Airport
Area description
Swissotel Chicago, is located along the shores of Lake Michigan and the Chicago River. Near Navy Pier and Millennium Park.

Nearby points of interest

  • Prudential Plaza: 0.2 mi
  • Harris Theater: 0.3 mi
  • Tribune Tower: 0.3 mi
  • Wrigley Building: 0.3 mi
  • Pritzker Pavilion: 0.3 mi
  • North Michigan Avenue: 0.4 mi
  • Chicago Cultural Center: 0.4 mi
  • Harold Washington College: 0.4 mi
  • Cloud Gate: 0.4 mi
  • Chicago Theater: 0.4 mi
  • Lake Point Tower: 0.5 mi
  • Marshall Fields: 0.5 mi
  • Museum of Broadcast Communications: 0.5 mi
  • Crown Fountain: 0.5 mi
  • Marina City: 0.5 mi
  • Prudential Plaza: 0.2 mi
  • Harris Theater: 0.3 mi
  • Tribune Tower: 0.3 mi
  • Wrigley Building: 0.3 mi
  • Pritzker Pavilion: 0.3 mi
  • North Michigan Avenue: 0.4 mi
  • Chicago Cultural Center: 0.4 mi
  • Harold Washington College: 0.4 mi
  • Cloud Gate: 0.4 mi
  • Chicago Theater: 0.4 mi
  • Lake Point Tower: 0.5 mi
  • Marshall Fields: 0.5 mi
  • Museum of Broadcast Communications: 0.5 mi
  • Crown Fountain: 0.5 mi
  • Marina City: 0.5 mi
  • Yacht Club: 0.5 mi
  • Oriental Theatre: 0.5 mi
  • Shubert Theatre: 0.5 mi
  • Terra Museum of American Art: 0.5 mi
  • Chicago - Mag Mile - Wacker Dr: 0.5 mi
  • Goodman Theatre: 0.5 mi
  • State Street: 0.6 mi
  • Children Museum: 0.6 mi
  • Art Institute of Chicago: 0.6 mi
  • Symphony Center: 0.6 mi
  • Chicago Architecture Foundation: 0.7 mi
  • Bank of America Theatre: 0.7 mi
  • Lake Shore Park: 0.7 mi
  • Seneca Park: 0.7 mi
  • Museum of Contemporary Art: 0.7 mi
  • City Hall: 0.7 mi
  • Cadillac Palace Theatre: 0.7 mi
  • Holy Name Cathedral: 0.7 mi
  • Drury Lane Theatre: 0.8 mi
  • Navy Pier: 0.8 mi
  • John Hancock Center: 0.8 mi
  • Merchandise Mart: 0.8 mi
  • Buckingham Fountain: 0.8 mi
  • Auditorium Building: 0.8 mi
  • Water Tower: 0.9 mi
  • Harold Washington Library: 0.9 mi
  • Chicago Board of Trade: 0.9 mi
  • Washington Square Park: 1 mi
  • Opera House: 1 mi
  • Chicago Mercantile Exchange: 1 mi

Meeting facilities

Meeting Info
Choose from 31 air-conditioned meeting rooms or meet in the luxury of your spacious guest suite.

Dining

Geneva
Offering an American breakfast buffet with European flare.
Amuse
Meet up with your family and friends at this special corner of the world "where the river meets the lake." Relax in front of the fireplace and share what you explored in Chicago. In the morning sun rises over a steaming cup of coffee, cappuccino, or frothy latte.
The Palm
If steaks and seafood are your flavor try The Palm, located in Swissotel Chicago.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers

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Guest Reviews (257)

Ratings and reviews for Swissotel Chicago

Overall score

4.1 / 5
257 out of 257
Amenities:
4.1
Room cleanliness:
4.6
Hotel staff:
4.3
Room comfort:
4.6
Location:
4.6
Value:
4

89% would recommend to a friend.

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Review this hotel
Review of Swissotel Chicago

Reviewer score

4
Buck N Trong
Charlotte, NC, USA
30 Aug 2011

Chicago-Great time at Swissotel!

The hotel is great, truly a luxury hotel that competes with any American luxury hotel. This was my first time in Chicago, and my first time staying at a Swissotel. I was very happy and comfortable and safe during my entire stay. I stayed on the 16th of 42 floors and had a great view. Chicago is a busy city, so naturally I heard some environmental noises during my stay (traffic, boats, construction), but all was quiet at night, other than in the awesome hotel bar and Palm restaurant located in the lobby.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Sightseeing tip: Not Applicable

Chicago has so much to do. Great hotel experience at Swissotel. The only issue was at check in..., I had paid Orbitz a higher rate for a specific type of room (Lake view, renovated, king bed) at this hotel, and upon check in, they had me in a standard room. The front desk clerk summarily asked me if I wanted to pay for an upgraded room. Thankfully I had my Orbitz paperwork, and she honored my booking arrangements as expected through Orbitz.

Review of Swissotel Chicago

Reviewer score

4
Ish1
Chicago, IL, USA
4 Oct 2011

Great Views

Elevators are pretty high-tech - just punch in your floor and it takes you there directly. Also, the views from the room - lake michigan, chicago river, downtown were spectacular. The check-in wait at 11:00pm was long. Didn't really talk to the staff too much otherwise. Express check-out was nice. Daily charge for wi-fi?! Come on guys!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
5
Value:
3
Shopping tip: Short walk from hotel

Mag mile is about a five minute walk from the hotel.

Review of Swissotel Chicago

Reviewer score

4
USQEiii
Business
Indianapolis, IN
10 Oct 2011

One night stay for business

very helpful staff, great view of lake--one of best I have ever had in Chicago, room and bath were comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

Review of Swissotel Chicago

Reviewer score

4
Paulla
Ohio
23 Oct 2011

Great hotel for a fun weekend

Room was clean, view of the lake was great, and it was peaceful and quiet. Covenient location to shopping, entertainment and dining.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of Swissotel Chicago

Reviewer score

4
JoeVisitsChicago
Minnesota, USA
17 Nov 2011

Fun Working Weekend

I really enjoyed the location, it's proximity to the Navy Pier and Michigan Avenue. By taxi we went north to Blue Man and south to McCormick Place. We walked Millenium Park and the Navy Pier. I am not a fan of needing to pay an additional price for internet service or to access the fitness center. Because of that I did not use the hotel's ammenities to their fullest. I felt that the hallways needed some attention (room doors were a little beat up), and there was a small blood spot on the duvet cover, that was obviously thoroughly bleached and safe, but unsightly, but otherwise I loved the room and it's comfort level. I would definitely stay there again if the opportunity arose.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Review of Swissotel Chicago

Reviewer score

4
Truexplorer
Dallas, TX, USA
1 Jan 2012

Great weekend getaway

Hotel was what we expected from Swissotel clean, well laid out and courteous staff.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

You can walk to many Chicago attractions from the location or use the L.

Review of Swissotel Chicago

Reviewer score

4
Boomer33
Lemont, IL, USA
3 Jan 2012

Great Weekend Trip

Swissotel was great from check-in to check-out. All of the views were amazing in their own way and the staff was extremely friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Swissotel Chicago

Reviewer score

4
Theatre Business
Business
New York
5 Mar 2012

AMAZING staff and a prime locale

Extremely clean rooms and perhaps the friendliest and most accommodating staff I've encountered on a business trip. The gym is free and the location is close to the subway and theatres. The lone negative is that the hotel is under repair and currently lacking a bit in external aesthetics...but renovations/repairs should be completed soon.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Swissotel Chicago

Reviewer score

4
BKOM
Business
North Carolina, USA
28 Mar 2012

Excellent staff

Despite the lobby undergoing major renovation, I had an excellent stay. All the staff (reception, housekeeping, waitstaff in The Palm, bellman) could not have been nicer or more accommodating. The room was clean and the bed was more comfortable than what I sleep on at home.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Steak at The Palm is as good as advertised. Order a side of mushrooms too.

Review of Swissotel Chicago

Reviewer score

4
Lieslp
Thousand Oaks, CA
10 Apr 2012

Good Family Getaway, Some Flaws

We love this hotel - great rooms, location, pool is wonderful for the kids. The only issues we had were with housekeeping (didn't show up one of the days and said we had a do not disturb sign up - we did not). We also had a few issues with room service - we could never reach them and when they finally called us back, they messed up our order twice. We would go back though. Great place overall.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
4
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