Nightly rates from £86.37
Rate based on Check-in 31 May 2012 Check-out 1 Jun 2012

Crowne Plaza INDIANAPOLIS-DWTN-UNION STN

3 stars
123 WEST LOUISIANA ST., INDIANAPOLIS, IN 46225
Hotel Overview
Reviewer score
4.1
out of 5
41 reviews
Scottish Rite Festivities

Great room! Easy access! Little surprised there was NO parking! But for a small fee I got Valet... See full review

  • Janie and Bill
  • 24 Nov 2011
Overall experience

It was fine and staff was very helpful. The restaurant was closed, but you could get food in the... See full review

  • julia554
  • 16 Oct 2011
Take a video tour. Listed in the National Register of Historic Places and located in the heart of downtown Indianapolis, the Crowne Plaza Hotel and Conference Center at Historic Union Station is "housed within America's first Union Station." Our hotel's downtown Indianapolis location is ideal. We're just steps away from both the Indiana Convention Center & Lucas Oil Stadium, home of the Indianapolis Colts & convenient to Conseco Fieldhouse, Circle Centre Mall, The Indianapolis Zoo & White River Gardens, The Eiteljorg Museum, Indianapolis Motor Speedway & Hall of Fame Museum, NCAA Hall of Champions, The Children®s Museum & downtown nightlife. Our Romanesque revival-style hotel features 273 guestrooms, Pullman's Restaurant & Lounge and over 50,000 sq ft of meeting space. We're best known for our 26 authentic Pullman traincar guestrooms named & decorated after prominent personalities from the early 1900's. Another popular feature of the hotel is the white fiberglass ghost travelers dressed in period clothing, and still lovingly haunting the premises. Our hotel is still an active train station, which enhances its ambiance and authenticity. This hotel is committed to providing accessible facilities under the American Disabilities Act. If your accessibility needs are not met, please contact the Hotel Manager on Duty. Should you require additional information regarding accessible facilities for guests with disabilities, please call 1-800-Holiday (U.S. and Canada) or contact the hotel directly. For the hearing impaired, TDD service is available at 1-800-238-5544 within the U.S. and Canada.

Recommendations for you

Customers who viewed Crowne Plaza INDIANAPOLIS-DWTN-UNION STN also booked these hotels

Hotel Map

Nearby airports
Indianapolis International Air, (IND), 14.00, MI, E;
Area description
Downtown, downtown

Amenities

  • Accessible facilities
  • ATM/Cash Machine
  • Bar/Lounge
  • Bath Tub
  • Business Center
  • Car Rental Desk
  • CD Player
  • Children''s Activities
  • Coffee Maker in Room
  • Cribs Available
  • Desk with Lamp
  • DVD Player
  • Email Service
  • Executive Level
  • FAX
  • Free Local Telephone Calls
  • Golf
  • Hairdryer in Room
  • High Speed Internet
  • Ice Machine
  • In Room Movies
  • Indoor Pool
  • Internet Access
  • Ironing Board
  • Maid Service
  • No Smoking Rooms/Facilities
  • Overhead Projector
  • Parking
  • Phone with speaker
  • Pool
  • Porters
  • Room Service
  • Safe Deposit Box
  • Satellite TV
  • Shops/Commercial Services
  • Temperature Control
  • Tennis
  • TV
  • Valet Parking
  • White Board

Dining

Pullman's Restaurant
Pullman's Restaurant features Certified Angus Beef and traditional American dishes in a casual atmosphere.
Pullman's Bar
Spacious, airy lounge overlooking Louisiana Street & Pan Am Plaza. Sports theme enhanced by a big screen television and TV monitors.
Within Walking distance
From the Hard Rock Café to famous St. Elmo's Steakhouse, downtown is full of dining options for all tastes and budgets within easy walking distance from the Crowne Plaza. Ask the Concierge for breakfast, lunch or dinner recommendations.
Pullman's Lounge
After a day of meetings or exploring downtown Indianapolis, unwind in our hotel's Pullman's Lounge. Enjoy lunch and dinner, or relax with your favorite cocktail while watching sporting events on a big screen or multiple flat-panel TVs with NFL ticket.

Hotel Policies

Check-in:
04:00 PM
Check-out:
12:00 PM

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers

Back to menu Return to top

Guest Reviews (41)

Ratings and reviews for Crowne Plaza INDIANAPOLIS-DWTN-UNION STN

Overall score

4.1 / 5
41 out of 41
Amenities:
4.1
Room cleanliness:
4.5
Hotel staff:
4.7
Room comfort:
4.3
Location:
4.5
Value:
3.9

88% would recommend to a friend.

Sort by:
Review this hotel
Review of Crowne Plaza INDIANAPOLIS-DWTN-UNION STN

Reviewer score

3
Byronius
Houston, TX, USA
16 Apr 2012

Nice hotel, depressing parking

The hotel was nice. Train theme was well played out. The parking at Pan Am Plaza was sorry. The lot was dingy and not worth 22. Valet may be worth the extra 5.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
2
Review of Crowne Plaza INDIANAPOLIS-DWTN-UNION STN

Reviewer score

5
Janie and Bill
Business
Spring City, TN
24 Nov 2011

Scottish Rite Festivities

Great room! Easy access! Little surprised there was NO parking! But for a small fee I got Valet service which ended up being GREAT! The sandwich I got from the restaurant was delicious! Access to downtown was terrific!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

Excellent! and Friendly!

Review of Crowne Plaza INDIANAPOLIS-DWTN-UNION STN

Reviewer score

4
julia554
Business
Galena, IN 47119, USA
16 Oct 2011

Overall experience

It was fine and staff was very helpful. The restaurant was closed, but you could get food in the bar. Bar staff was not particularly pleasant so I gave up and went back to room. Pool Area was nice.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of Crowne Plaza INDIANAPOLIS-DWTN-UNION STN

Reviewer score

3
adrianvoo
Business
San Francisco, CA, USA
2 Sep 2011

Fair accommodation, at a fair price

I did not get a good first impression of the hotel because I was given a dirty (unmade) room upon arrival. However, they were apologetic and immediately gave me a new room. The room was clean and satisfactory. On another note, the location is great (set in the center of downtown) and has a lot of historical value (though I personally find the hotel's past being a train station to be a tad creepy). As a whole, it's a fair accommodation, offered at a fair price.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of Crowne Plaza INDIANAPOLIS-DWTN-UNION STN

Reviewer score

5
gator
Business
charlotte,nc
31 Jul 2011

great place to stay

Great staff and very cool place to stay

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

St elmos

Review of Crowne Plaza INDIANAPOLIS-DWTN-UNION STN

Reviewer score

5
Sqnupe
Business
Atlanta, Georgia
13 Jul 2011

Outstanding Location

Great location for conventioneers, sports fans and people that want to just getaway for a few days

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Review of Crowne Plaza INDIANAPOLIS-DWTN-UNION STN

Reviewer score

3
Lindsey
Cincinnati
20 Jun 2011

Crowne Plaza Hotel Indy - Union Station

Location was great - within blocks of arenas, convention center, Circle Center Mall. Hotel had character and good customer service. The room itself was just mediocre. Parking prices were very high simply based on location, but it definitely adds to the overall cost of the trip.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Review of Crowne Plaza INDIANAPOLIS-DWTN-UNION STN

Reviewer score

4
Roger
Goshen IN
9 May 2011

Weekend getaway

We were in Indianapolis for a Bob Seger concert. We had a great time, the Crown Plaza is a beautiful hotel and was very close to everything we wanted to see - within walking distance. The biggest complaint was that the beds are double instead of queen size - they need to upgrade. The staff was very friendly and helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
4
Entertainment tip: Short walk from hotel

It was a short walk to anything you want to do in downtown Indy.

Review of Crowne Plaza INDIANAPOLIS-DWTN-UNION STN

Reviewer score

4
Jenni
Indiana
18 Apr 2011

Great Indy Stay

Excellent stay. Close to shopping, dinning and clubs. Great staff too.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Dining tip: Short walk from hotel

Take advantage of all the skywalks during bad weather.

Review of Crowne Plaza INDIANAPOLIS-DWTN-UNION STN

Reviewer score

4
bknutti
Ladoga, IN
20 Mar 2011

Very Nice Hotel

The Crowne Plaza Hotel is everything we expected and more. The room was very nice and clean, the staff was very helpful and friendly and the ambiance was incredible! We were only 2 blocks away from the Slippery Noodle Inn, where we went to listen to some killer Blues. Overall it was a very good trip!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
3
Nightlife tip: Short walk from hotel

The Crowne is only a short walk from several of the downtown nightclubs and restaurants.

Back to menu Return to top
  • * includes taxes