New Iberia Hotels - Cheap Hotels in New Iberia, United States

We travel to this area often as we have family near this location. We will most definetly stay here again.

The hotel was a great location, very neat and clean. Staff was friendly. Good complimentary breakfast. However, I found the price was a bit high. I don't think they replaced the mattresses when they remodeled! Had a horrible night's sleep.

Not a great hotel, but very servicable, with polite and helpful staff. Restaurant was ordinary and the wait staff must have been new because they couldn't answer any of our food questions without going off to the kitchen to ask questions. All that said, we would give the place a try again as it was reasonably priced and a reasonable bargain.

Location was great for my needs. However, one night of my stay there was a wedding reception and extremely noisy with loud music and laughing/acting up. When I called the front desk and explained I had to get up early the next morning, I was told that there was nothing they could do about it. My phone did not work. I was told it would be repaired the next day. This did not happen. Room was clean and comfortable. I did feel safe at this hotel.

Hotel was clean with a great staff. Amenities included a pool, fitness center, and laundry. Our dog was welcomed and it seems that weren't alone in that regard. All in all a great experience.

The room was well decorated-understated elegance. People were friendly & the breakfast was delicious & meticulously maintained.

Comfort Suites was the only available hotel in the area for the time period I needed. The room (suite) was quite large: in fact, more room than anyone would really require, short of a large family. Other than that, there was nothing exceptional about this hotel, and certainly wasn't worth the price difference.

Somewhat reserved front desk staff, but room was excellent, very clean. Great location in New Iberia. I would stay here again.

The New Iberia Best Western is well located on the intersection of the new Interstate and a main road into town.

the free breakfast was a great way to start the day

Lovely smooth check-in friendly courteous service travel to see home of James Lee Burke, eat some great Gumbo & visit Shadows on the Teche.

very nice

My family and I stayed at this hotel April 22-24, 2011. The facility was nice and clean and the rooms were fine. HOWEVER, the customer service was horrible! We booked 2 rooms over the internet one for me and my family and the other for my sister and her family. When we checked in of Friday, we were wanting to pay for the rooms separately. [...] When we arrived, I was told I needed to give my credit card information for my room. [...], was the person helping me. He took my credit card information and I signed a receipt thinking it was for my room. My sister did the same for her room. On Sunday morning my sister went downstairs to check out. She spoke with [...] and told her she was checking out of her room #328. [...] ran her information and told her she was checked out and everything was fine. When my husband went to check us out of our room #330, he gave [...] cash for our payment. She took the cash and supposedly checked us out. She never offered a receipt. My husband walked out but then remembered he didn't get a receipt. He went back in and [...] looked into the system and found out that both rooms had already been charged to my sister's credit card on Friday when we checked in. If that was the case, why did [...] take my husband's money? When she pulled up our room # it should have shown a "zero" balance since both rooms were paid on Friday. It took 45 minutes for [...] to figure out how to refund my husband his money. Now my credit card that [...] required me to give him when we checked in on Friday has a hold on it for the amount of the rooms for those two nights. So we have been charged 3 times for our 2 nights stay at this hotel. Once on my sister's card, once when [...] took the cash from my husband and now on my credit card. I was told the hold should release in 48 hours. And instead of admitting that they were wrong, [...] starts to argue with us. Needless to say I WILL NEVER STAY AT THIS HOTEL NOR RECOMMEND ANYONE STAYING HERE. The staff is INCOMPETENT and RUDE!!