Place D'Armes French Quarter

Great location. That's the only good thing about the place! Inhospitable staff behind desk, dark, noisy room, uncomfortable bed, and lumpy pillows. We've stayed in much better hotels in New Orleans.

This was the tail end of a business trip and wanted to stay somewhere with character on my last night. well, be careful what you ask for! here are the positves: the hotel is in an ideal location in the french quarter the staff was friendly & helpful (NOT HOUSEKEEPING) courtyard was beautiful and private free WIFI (however painfully slow) here come the negatives: room 202 room was super outdated and overpatterned horrible "water hose" like water pressure door lock jammed and locked us in for a while no real windows/don't open/and look like the ones in amityville horror HORRIBLE smelling room-burnt shrimp or hair? yeah..bad hammock like bed noisy room-garbage trucks are right outside your window at 4am! housekeeping at 8:45 am literally YELLING in the hallway and dropping glass and all kinds of stuff all over the floors. what part of "do not disturb" did you not get? can you not do your job without yelling to the other maids every 2 sec? in summary, although the rest of the hotel in the courtyard area looked charming..room 202 was awful. I've stayed at motel 6s for cheaper and better beds. I wonder how the other rooms in the back of the hotel look? In all honesty, I don't think i'll be back to confirm this. So, if you do plan on staying here, make sure you ask for a room in THE BACK THROUGH THE COURTYARD! the rooms in the building closest to St. Ann street are horrible.

When my son and I walked in, the hotel had a funky smell. When we got to the room it was worse. This hotel needs major remodeling and cleaning. There were still reminisce of the last person who stayed there. If it wasn't so late I would have went to another hotel.

ROOM WAS NOT READY. VERY POOR SERVICE. POOR (VERY OLD) TV UNDER STAFFED. IF LOCATION IS WHAT YOU WANT, THIS IS A GREAT LOCATION IN THE QUARTER.

We were VERY DISAPPOINTED and disturbed to discover that WE WERE ROBBED of over $1500 cash on Christmas day from our luggage which was IN OUR ROOM. My partner had left 'hidden' in his luggage the extra cash and discovered after we departed the hotel that it was missing. Someone had to really search the luggage to find the cash and since we were out of the room for a 10 hour period, there was ample time. It's really disgusting to think that someone on staff could spend sufficient time in a hotel room and rifle through all your belongings. We phoned the hotel and discussed this situation with a gentleman, [...] who said he was the owner of the hotel and sounded genuinely concerned. He informed me that due to the electronic key system they have for the rooms, that he could indentify the precise time anyone entered the room and who accessed it and with what key. He assured me that he would thoroughly investigate and that "he'd get back to me in a couple of days" to follow up. I was hopeful, but doubtful that the stolen cash would be recovered, but I certainly expected the follow up phone call as he offered, especially if he was really concerned and sincere. To this date, nearly two weeks later, no response from the hotel owner or anyone else. Sad to say, we'll never say there again, nor recommend the Place d'Arms as I have done a number of times to friends. [...] owns several hotels in the French Quarter and if this is the type of response to such a breach of security, we'll steer clear of staying at any of his properties. My partner learned his lesson about leaving valuables in a hotel room as he could have placed the cash in the safe in the room. My partner is not a seasoned traveler so I put partial blame on him for not securing his cash better. But this is cetainly a wake up call to those who travel to be especially cautious, especially in light of the handling of this matter by the owner of the hotel. I think he owed us the follow up communication to at least admit there was entry into the room by someone on his staff during the time we were off the property. I'd be curious to know how many times the room was entered, the times of entry and the duration of that entry. I'd be even more curious if other travelers to that hotel have experienced similar circumstances.

My partner and I stayed here the night before we flew out of NOLA. We arrived very early (9 a.m.), knowing that we would have to wait until the afternoon to check in. The morning staff was helpful and friendly and checked our bags, promising to have the room ready in a few hours--ahead of their regular check-in time--which we thought was nice. However, when we checked back around 1:00 pm, they had not cleaned any of the rooms on our floor yet and seemed annoyed that we came back to take them up on their offer to check in early. I reserved a "Deluxe" room which was supposed to overlook the cortyard and have a Queen bed. When we finally did get to check in (around 5 p.m.) we ended up with a dirty room in the corner of the 4th floor, right across from the elevator. The bathroom smelled bad, the faucet fell apart when we used it, and the shower needed a new shower head and a good scrub. To boot, the room was incredibly hot and the fan did not work. The night staff and the staff the next morning seemed annoyed at our questions regarding restaraunts and getting a taxi to the airport. The next morning,the woman at the front desk actually refused to give me a printout of our charges for the room for the night. I was very unhappy with this hotel and would not stay here again. I was drawn in by the promise of it being steps from the Cathedral, but truly, it would have been better to stay elsewhere and walk. I do not consider myself very "picky" about acommodations, but this hotel was a MAJOR disappointment for the money.

this is a small hotel for the money we paid. the maid service was slow and lacked professionalism. the valet parking was great but expensive. Beds comfy, the cable t.v. left a lot to be desired. I wouldn't recommend it for a honeymoon hotel.

Extraordinarily priced for a windowless place to sleep.

Place D'Armes, has a great location in a quiet area of the French Quarter. The windowless room was clean,the bed uncomfortable,the staff pleasant and the breakfast minimally qualified to be call thus. If you are on a tight budget as we were O.k, if not there are many other options.

Location, location, location ....... excellent. The mornings were great to stroll the charming streets of the Quarter or sit and relax in the very authentic, true to New Orleans hotel courtyard. The hotel is very quiet, very clean, and the staff were very friendly and helpful. We chose a "cheap" interior room which we regretted. Next time we will definately upgrade to a courtyard room. The continental breakfast room is lovely. Expect no more than a very, very simple continental breakfast. We would definately stay here again, just a larger room with at least a window or on the courtyard.