Nightly rates from £88.76
Rate based on Check-in 3 Jun 2012 Check-out 4 Jun 2012

Residence Inn by Marriott New Orleans Convention Center

3 stars
345 St. Joseph Street, 345 ST. JOSEPH, New Orleans, LA 70130
Hotel Overview
Reviewer score
4.0
out of 5
53 reviews
Amazing

It was amazing, receiving breakfast every morning not having to worry about going outside. Also the... See full review

  • CitygirlNYC
  • 23 Mar 2012
Hidden Gem

I wanted to stay close to the French Quarter but far enough away for the value to be worth it. A... See full review

  • Selina C
  • 18 Mar 2012
The Residence Inn New Orleans Downtown Hotel offers the convenience and comfort you need when planning an extended stay in New Orleans. Located in the Warehouse District near the French Quarter, Harrah's Casino, National World War II Museum, The Aquarium of the Americas and all the festivities of Mardi Gras and Cinco de Mayo, our Residence Inn New Orleans Hotel provides spacious, all-suite accommodations and offers free Wi-Fi throughout. Inside your New Orleans suite, enjoy a full kitchen with fridge, stove-top, oven and microwave as well as separate areas for living, working and sleeping. Relax by our outdoor pool and whirlpool, visit our exclusive Sport Court or simply choose to take it easy by attending our weekday evening Social Hour. Unwind after a long day in your plush bed and wake up to enjoy our complimentary breakfast buffet. Offering thoughtful amenities and spacious suites, the Residence Inn New Orleans Downtown is the ideal choice when looking for a New Orleans Warehouse District hotel.

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Hotel Map

Area served
New orleans
Nearby airports
Louis Armstrong New Orleans International Airport, (MSY), 12.70, MI, W;
Area description
City Center, Location Type: City

Amenities

  • 24 Hour Front Desk
  • Accessible facilities
  • Air Conditioned
  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Business Center
  • Cable or Sat. TV
  • Car Rental Desk
  • Children''s Activities
  • Coffee Maker in Room
  • Coffee Shop
  • Connecting Rooms
  • Continental Breakfast
  • Cribs Available
  • Elevators
  • Exercise Gym
  • Express Checkout
  • FAX
  • Fitness Center or Spa
  • Fitness Room
  • Florist
  • Free Newspaper
  • Guest Laundromat
  • Hairdryer in Room
  • Health Club
  • High Speed Internet
  • In Room Movies
  • Internet Access
  • Iron
  • Ironing Board
  • Kitchen
  • Laundry Service
  • Laundry/Valet Services
  • Maid Service
  • Meal Plan - Continental
  • Meeting/Banquet Facilities
  • Microwave
  • No Smoking Rooms/Facilities
  • Outdoor Pool
  • Pets Allowed
  • Phone with speaker
  • Picnic Area/Tables
  • Pool
  • Radio
  • Refrigerator
  • Rollaway Beds
  • Safe Deposit Box
  • Security
  • Shower
  • Smoke-free policy
  • Sofa Bed
  • Telephone
  • Temperature Control
  • Tennis
  • TV
  • TV Remote Control
  • Wake-up Service

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers

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Guest Reviews (53)

Ratings and reviews for Residence Inn by Marriott New Orleans Convention Center

Overall score

4 / 5
53 out of 53
Amenities:
4.2
Room cleanliness:
4.4
Hotel staff:
4.5
Room comfort:
4.3
Location:
4.1
Value:
4.2

89% would recommend to a friend.

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Review of Residence Inn by Marriott New Orleans Convention Center

Reviewer score

4
CitygirlNYC
Bronx, NY, USA
23 Mar 2012

Amazing

It was amazing, receiving breakfast every morning not having to worry about going outside. Also the room was clean and every time I left it smelled fresher and fresher. The location is spot on right in the mist of everything. The staff was very helpful and very friendly. I would defiantly visit again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
5
Money-saving tip: Short walk from hotel

Jimmy j's is a little hole in the wall but the food is amazing at a great low price, defiantly a must see.

Review of Residence Inn by Marriott New Orleans Convention Center

Reviewer score

5
Selina C
Boston, MA, USA
18 Mar 2012

Hidden Gem

I wanted to stay close to the French Quarter but far enough away for the value to be worth it. A package deal from Boston to New Orleans was less than $400 pp which included a studio suite which was significantly better than expected. A queen sized bed along with a pull out sofa which were both comfortable. What impressed me was the almost full sized kitchen I was not expecting! I would saw that the quality of the check in area and the bedrooms were better than the hallways and elevators though. At times it smelled funny, but as long as it did not affect my room I was fine with it.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Residence Inn by Marriott New Orleans Convention Center

Reviewer score

2
Kajufam
Mesa, AZ, USA
17 Mar 2012

Really mediocre - unfriendly staff

The first room they gave us was right next to the renovation area. It was dirty and loud. We asked to be moved the next morning and we were given a different room on the other side away from the work but the clerk was pretty snotty about it. The new room we were given was decent but on the verge of being a little tired. It had a pull out sofa bed that would be a killer to anyone older than 16. The parking was terrible - for $22.40 a night we should at least get a space but it was full up several times. We had to park at a meter once and another time, after going in to see where we could park later in the evening, a different snotty clerk told me someone else could deal with me in a minute. They did have another lot to go to but it was several blocks away - not convenient! Breakfast was what you expect for "free" - ok but not great. They did not seem to have enough workers to handle the number of people, they ran out of food, and the tables were all dirty. We didn't realize how far away we were from the French Quarter and Riverwalk area and, since the parking is impossible, we did put in a good amount of walking! We ended up taking several taxis when we got too tired. We would not go there again and would not recommend this place.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
1
Room comfort:
2
Location:
1
Value:
2
Dining tip: Long walk from hotel

There were not many places nearby to get a full breakfast. Seems like we always ended up skipping this meal and just going straight to lunch.

Review of Residence Inn by Marriott New Orleans Convention Center

Reviewer score

5
DR Esq.
Business
West Chester, PA, USA
26 Feb 2012

Business

Loved it. Attended a conference & this hotel was a two block walk from my conference location. I walked it at night as well, which as a woman traveling alone, was comforting to know that I could walk & be safe at night. The area does look a little dicey, as it is the warehouse district, but there were many fabulous restaurants just around the corner. The 4th floor hall had been freshly painted and my room was very modern & well-appointed, granite countertops & a full kitchen. The staff and service was terrific.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Review of Residence Inn by Marriott New Orleans Convention Center

Reviewer score

4
Dick Whitman
NC
23 Feb 2012

Perfect Family Mardi Gras Location

This is a great location for a family Mardi Gras trip. Away from the noise of the Quarter and very close to St. Charles. Staff was great and the hotel was very clean.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Review of Residence Inn by Marriott New Orleans Convention Center

Reviewer score

3
Young N.O. Traveler
Texas, USA
18 Jan 2012

Decent hotel

Overall the room was really nice, we had five people with us the room was almost set up like a two bedroom apartment with plenty of space. The one thing that really bothered me about the staff was, when we checked in she asked us how many parking spaces we needed, naturally I said two as we had two cars. So we enjoy our trip, check out the last day, and head back home, about a week later I realize I have a charge on my credit card from the hotel. Turns out parking was $22 a night per car. I was never told this and it didn't say this on the parking stickers. I just don't like being lied to, which is why I could only give this hotel 3 stars.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
2
Room comfort:
4
Location:
3
Value:
3
Money-saving tip: Short walk from hotel

Be very careful of the people working on Bourbon street, very money hungry, don't trust any of them.

Review of Residence Inn by Marriott New Orleans Convention Center

Reviewer score

3
14 championships
Alabama
11 Jan 2012

BCS Championship Game

Great location and very friendly staff just needs updating. Rooms are pretty dated.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
5
Review of Residence Inn by Marriott New Orleans Convention Center

Reviewer score

4
Championship Trip BAMA
Alabama
11 Jan 2012

National Championship Trip

The staff was very friendly and helpful. The room was spacious, clean and met our needs. I would stay there again. We parked our car and basically walked all over New Orleans.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Dining tip: Short walk from hotel

Visit Mulattes. Magazine Pizza delivers or you can walk and pick up your pizza. They are open LATE.

Review of Residence Inn by Marriott New Orleans Convention Center

Reviewer score

4
baptistwoman
Plaquemine, LA, USA
12 Dec 2011

Family get away

Enjoyed the stay. We were able to walk to where we wanted to go and visit the attractions.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Residence Inn by Marriott New Orleans Convention Center

Reviewer score

2
DrJJ
Atlanta, GA
4 Dec 2011

BED BUGS!

On my first night at the hotel, I found a bug on my pillowcase (rm 175). The next morning I found 2 dark spots on the sheets which made me concerned for bed bugs. I spoke with the front desk person who arranged for an outside company to come in and inspect. I waited in my room until 2pm when the inspector came and found bugs. The hotel offered to have all my clothes cleaned which I accepted, and they moved me into a new room. I only had one change of clothes for the next 24 hrs while the rest of my clothes were being cleaned. The staff were reasonable and quick to respond to the issue but the hotel only gave me $50 off my bill after I requested some sort of compensation for all the trouble I went through. Management never contacted me during my stay or afterwards. The hotel was only concerned about containing the infestation. Beware!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
1
Hotel staff:
2
Room comfort:
4
Location:
4
Value:
3
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