Nightly rates from £104.32
Rate and special offer based on Check-in 22 Feb 2012 Check-out 23 Feb 2012
Hotel Overview
Reviewer score
4.0
out of 5
357 reviews
Don't forget the cost of parking

To park is $36 a night and you don't want to leave your car on the streets of New Orleans See full review

  • Stogiemann Verified Customer
  • 13 Jan 2012
sugar bowl trip

great location good breakfast buffet refrigerator in room didn't work but no matter See full review

  • rbehokie Verified Customer
  • 12 Jan 2012
The French capital of the New World, New Orleans exhibits the special charm of a unique, world class destination. Inspired by the vitality and elegance of this historic city, the Sheraton New Orleans Hotel puts you in the heart of the Crescent City's business, entertainment, dining, and nightlife. Offering splendidly refurbished tasteful accommodations, gracious service, and progressive business technology - we are the city's premier convention hotel. Our attentive and friendly staff is waiting to pamper you with gracious Southern hospitality in a style uniquely New Orleans. Our superb location places us on historic Canal Street, bordering the French Quarter, just steps away from the Mississippi River, Harrah's Casino, the Aquarium of the Americas, the Ernest N. Morial Convention Center, the Superdome, world-class shopping, entertainment, award-winning restaurants, and much, much more. Walk out of our front door and onto the legendary French Quarter where Mardi Gras is more than an event- it's a way of life!

Hotel Map

500 Canal Street, New Orleans, LA 70130

Area served
Avondale, Belle Chasse, Chalmette, Destrehan, Gonzales, Gretna, Hammond, Kenner, La Place, Harvey, Metairie, Mandeville, Marrero, Norco, Ponchatoula, Reserve, Slidell, Thibodaux
Nearby airports
Lakefront Airport, (NEW), 10.00, Mile; Louis Armstrong New Orleans International Airport, (MSY), 15.00, Mile
Area description
Downtown

Amenities

  • 24 Hour Front Desk
  • Air Conditioned
  • AM/FM Alarm Clock
  • Business Center
  • Cable or Sat. TV
  • Coffee Maker in Room
  • Concierge
  • Concierge Desk
  • Connecting Rooms
  • Data port Available
  • Doorman
  • Fitness Center or Spa
  • Fitness Room
  • Hairdryer in Room
  • Handicapped Rooms/Facilities
  • High Speed Internet
  • Ice Machine
  • Internet Access
  • Ironing Board
  • Lounge
  • Meeting/Banquet Facilities
  • News Stand
  • No Smoking Rooms/Facilities
  • Outdoor Pool
  • Parking
  • Pets Allowed
  • Pool
  • Porters
  • Radio
  • Restaurant
  • Room Service
  • Safe
  • Safe Deposit Box
  • Sauna
  • Smoke-free policy
  • Telephone
  • Valet Parking
  • Vending Machines
  • Wake-up Service

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers

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Guest Reviews (357)

Ratings and reviews for Sheraton New Orleans Hotel

Overall score

4 / 5
357 out of 357
Amenities:
3.9
Room cleanliness:
4.2
Hotel staff:
4.3
Room comfort:
4.3
Location:
4.7
Value:
4.1

90% would recommend to a friend.

Sort by:
Review this hotel
Review of Sheraton New Orleans Hotel

Reviewer score

4
Verified Customer Stogiemann
Fort Worth, TX, USA
13 Jan 2012

Don't forget the cost of parking

To park is $36 a night and you don't want to leave your car on the streets of New Orleans

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Sheraton New Orleans Hotel

Reviewer score

4
Verified Customer rbehokie
Richmond, VA, USA
12 Jan 2012

sugar bowl trip

great location good breakfast buffet refrigerator in room didn't work but no matter

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Dining tip: Short walk from hotel

sammy's on bourbon street tujacques across street from cafe dumond absenthe house

Review of Sheraton New Orleans Hotel

Reviewer score

3
Verified Customer Heartsick Tiger Fan
Baton Rouge, LA, USA
11 Jan 2012

BCS LSU BAMA GAME

Although the hotel was very convenient to the Quarter and the Dome. Valet was full. They gave my husband a map and sent him to park the car in a garage 10 blocks away. When he finally got there with traffic, he was told that garage was full and he was on his own to find parking!! Not good at all!!! Room very bland with spill spots all over in the carpet. TV had very bad picture, and AC was not working properly! Wouldn't stay there again!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
2
Room comfort:
3
Location:
4
Value:
1
Review of Sheraton New Orleans Hotel

Reviewer score

4
Verified Customer Katie723
Silver Spring, MD, USA
10 Jan 2012

Great base for the whole city

The Sheraton is easy walking distance from the French Quarter, the river, and the Superdome. River views from the club floors are beautiful. Room service is surprisingly good. Concierges were very friendly and helpful. However, breakfast hours in the club lounge are unreasonably short and early given the proximity to Bourbon Street (late nights likely!). Additionally, our bartender was pretty rude (the bar across the street at the Marriott is much better for both menu and sportswatching).

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
5
Value:
4
Sightseeing tip: Short walk from hotel

Just cross Canal Street and there's tons to do!

Review of Sheraton New Orleans Hotel

Reviewer score

3
Verified Customer Mr. Discerning
Salem, MA, USA
7 Jan 2012

No hot water!

The second night of my stay the hotel shut off the hot water. And then ALL water to my room. They had bottled water at the bell stand, 35 FLOORS DOWN! Really? Also, I got some attitude from the woman in the business center. Isn't that normally a free amenity? The location is great, my view was awesome, but the issues above, and the $6 pint of Abita in the bar were turn offs for the price I paid.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
5
Hotel staff:
2
Room comfort:
4
Location:
5
Value:
3
Entertainment tip: Short walk from hotel

The Audobon Insectarium is steps away in the U.S. Customs House and only $14 with a AAA membership.

Review of Sheraton New Orleans Hotel

Reviewer score

4
Verified Customer windymac
Williamsburg Va
6 Jan 2012

Sugar Bowl trip

The hotel is perfectly located for get to all the French Quater has to offer - great dinning, Bourbon St, etc. The staff was very helpful and effcient. They were dealling with a large influx of people for the Sugar Bowl, but even thou we arrived early (9:30 AM) we were given access to our room right away.The room was comfortable and we had good views of the city. I would stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Dining tip: Short walk from hotel

Check out Mr. B's for lunch and a great deal on drink specials until 2:00 PM

Review of Sheraton New Orleans Hotel

Reviewer score

5
Verified Customer vannotrain
Tampa, FL, USA
5 Jan 2012

Great hotel Clean, Great Service and Location

Hotel is a few min walk from bourbon st and the river walk.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Sheraton New Orleans Hotel

Reviewer score

4
Verified Customer DeeJay10
New York
5 Jan 2012

Great stay

Highly recommend. Walking distance to French Quarter, Superdome, etc.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of Sheraton New Orleans Hotel

Reviewer score

4
Verified Customer RushNyc
NYC
2 Jan 2012

NOLA experience!

This hotel is located in a great location which you truly cant beat for the price! I had an excellent time and had no big complaints about the hotel!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Review of Sheraton New Orleans Hotel

Reviewer score

4
Verified Customer bL38
MARIETTA, GA
2 Jan 2012

New Orleans Trip

Very nice hotel. Walking distance to French Quarter and River Front Walk. Valet Parking is $37 day which they don`t advertise. You will find that out the following day..

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
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