Detroit Regency Hotel

The first impression is scary, run down neighborhood and a check-in desk with security glass. But the staff is very helpful, the room is very comfortable and clean. Good TV, in room coffee pot, very comfortable bed. And best of all the price can't be beat.

when we checked in and got to our room everything was alright. 2 of my guests said the beds and pillows were so uncomfterable that they accually slept on the floor. after getting all our stuff in the room I noticed that the molding and drywall by the door on the inside and out had been kicked so some had fallen out. Also the keys to get in the room were very stupid and wouldnt hardly let us in, that was a constant fight. When we left in the AM, my boyfriend grabbed up a cup of coffee he quickly poured it out when he realized that there was a thick goopy substance at the bottom of his cup. BUT it was during hallowicked so they were prolly just overwhelmed at the number of ppl they had to cater to all the sudden.

My experience at hotel was very good, not to pricey and close to where I wanted to be.

We got what we paid for. The staff was super nice, the hotel was not very nice but was clean. We needed a place to pass out and take a hot shower and it served its purpose.

We stayed two nights to attend a ball game and Kenny Chesney Concert at Ford Field. Staff were very pleasant, and accommodating. Our 3 rooms were fine - could use new carpet and new towels (discoloured, and rough). Did hear others complaining with issues in their rooms though. Ice machine on our floor wasn't working. Other two ran out of ice by Sat. Shuttle service was nice to have. Drivers, Andre and Ryan were great - informative as to restaurants, etc. Hotel was about 10 minutes from Downtown so saved taking the cab, although only costs $5.00 a trip. However, if you don't return before shuttle ends, cabs are scarce!!! We took 2 hours to get a cab, although we realize it was a very very busy weekend with 4 big events happening. It was very frustrating. Shuttle driver said the hotel will reimburse us for our cab and they did with no questions asked. Parking lot was well lit and security at night. Felt safe. The phone in the lobby was available to make calls to Canada free which was nice to have.

The bed was comfortable, the Internet and TV worked. The Alarm clock was not working. Staff was very friendly, breakfast was decent.Free save parking.

they were really cool to us. Very accommodating. Not a fancy place but a good value.

came for a tigers game and hotel is very close to things around town. The shower was horrible! overall trip was fine, the hotel was just for sleep nothing special

Went to Detroit for a concert in the nearby area. Saw the price for this hotel was resonable and free parking. Well the hotel does not sit in a nice area of town. The room smelled like smoke (even though it was supposed to smoke-free), there were holes all over the walls not patched, could not even take a shower because the water was SCOLDING HOT and never turned down even a little bit. When I told the manager all these problems all his said was sorry not even a chance to give us some money back or a chance to take a shower in a different room. Next time I will pay a little bit extra and stay in a better hotel around the area.

The smoke detector was disconnected, cigar ash on floor in a " non-smoking room" Loud traffic in hallway all night. Did not sleep, will not return.