Nightly rates from £47.69
Rate and special offer based on Check-in 26 May 2012 Check-out 27 May 2012

BEST WESTERN Hospitality Hotel & Suites

3 stars
5500 28th Street SE, Grand Rapids, MI 49512-2052
Hotel Overview
Reviewer score
3.6
out of 5
64 reviews
Good value

The hotel was very clean. The pool, gym and hot tub were clean and very comfortable. the only... See full review

  • None368
  • 20 May 2012
Nice staff, clean place

The staff was super nice. Let us check in early, which was great. Room was super clean. Breakfast... See full review

  • jsonger
  • 16 Mar 2012
Guests of the BEST WESTERN Hospitality Hotel & Suites will be pleased to find that each well-appointed guestroom and suite includes satellite television with HBO®, a refrigerator, microwave and free high-speed wireless Internet access. Other amenities at this Grand Rapids hotel include a complimentary hot breakfast buffet each morning, free dinner every Monday through Thursday, a sparkling indoor heated swimming pool; largest in the area, hot tub and a complimentary airport shuttle service to the Gerald R Ford International Airport - located just three miles away. Proud to be the closest BEST WESTERN to Frederik Meijer Gardens & Sculpture Park, named one of the worlds 30 Must See Museums by Patricia Schultz, author of 1000 Places to See Before you Die. Meijer Gardens is home to Butterflies are Blooming and Christmas Around the World and Grand Rapids Art Prize Annual exhibitions. Business guests of the BEST WESTERN Hospitality Hotel & Suites will also appreciate this Grand Rapids hotel's close proximity to local businesses including the Grand Rapids Medical Mile. The Medical Mile is home to the Grand Rapids Community College Calkins Science Center, Spectrum Healths Butterworth Hospital Complex, Grand Valley State universitys Cook-DeVos Center for Health Sciences, and Michigan State University Secchia Center Medical School. The BEST WESTERN Hospitality Hotel & Suites is close to Amway, Meijer, Cascade Engineering and Steelcase Headquarters. The Best Western is centrally located within minutes to over 100 restaurants, many of them participating popular Annual Restaurant Week. Specializing in hosting sports teams, the BEST WESTERN Hospitality Hotel & Suites' location near Aquinas, Calvin, Cornerstone, Davenport and Grand Rapids Community Colleges. Located only minutes from Patterson Ice Arena, Soccer Spot, MVP Field House (directly across the street),and AMF Eastbrook Lanes Bowling Center.

BEST WESTERN Hospitality Hotel & Suites Rooms

2 QUEEN BEDS
Description not provided
1 KING BED
Description not provided
SUITE-1 KING BED
Description not provided
SUITE-1 KING BED
Description not provided
1 QUEEN BED
Description not provided
1 QUEEN BED
Description not provided

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Reviewer score 3.5 out of 5

Hotel Map

Area served
Grand Haven,, Comstock Park, Holland/Tulip Time,, Ada, Wyoming, South Haven,, Kentwood, Lowell, East Grand Rapids, Rockford
Nearby airports
(GRR), 2.00, MI, S;
Area description
Airport

Amenities

  • 24 Hour Front Desk
  • Accessible facilities
  • Air Conditioned
  • AM/FM Alarm Clock
  • Business Center
  • Cable or Sat. TV
  • Coffee Maker in Room
  • Conference Facilities
  • Connecting Rooms
  • Copy Service
  • Courtesy Breakfast
  • Cribs Available
  • Data port Available
  • Electronic Door Locks
  • Exercise Gym
  • Express Checkout
  • FAX
  • Fitness Center or Spa
  • Fitness Room
  • Free Airport Shuttle
  • Free Local Telephone Calls
  • Free Newspaper
  • Free Parking
  • Guest Laundromat
  • Hairdryer in Room
  • High Speed Internet
  • Ice Machine
  • Indoor Pool
  • Internet Access
  • Ironing Board
  • King Bed
  • Lounge
  • Meeting/Banquet Facilities
  • Microwave
  • No Smoking Rooms/Facilities
  • Outdoor Parking
  • Phone with speaker
  • Pool
  • Queen Bed
  • Radio
  • Refrigerator
  • Safe
  • Safe Deposit Box
  • Security
  • Sofa Bed
  • Steam Bath
  • Truck Parking
  • Wake-up Service

Dining

San Chez Tapas Bistro
10 mile(s) from San Chez Tapas Bistro, Full Service, International, Open for: lunch, dinner,
Macaroni Grill
Across the street from Macaroni Grill, Full Service, Italian, Open for: lunch, dinner,
Brann's Steakhouse
Adjacent to Brann's Steakhouse, Full Service, Steak House, Open for: breakfast, lunch, dinner,
Charley's Crab
12 mile(s) from Charley's Crab, Full Service, Seafood, Open for: lunch, dinner,
Olive Garden
2 mile(s) from Olive Garden, Full Service, Italian, Open for: lunch, dinner,
Bennigan's
1 mile(s) from Bennigan's, Full Service, American, Open for: lunch,
Yen Ching
1 mile(s) from Yen Ching, Bar/Lounge, Chinese, Open for: lunch, dinner,

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers

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Guest Reviews (64)

Ratings and reviews for BEST WESTERN Hospitality Hotel & Suites

Overall score

3.6 / 5
64 out of 64
Amenities:
3.8
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3.9
Location:
4.4
Value:
4

83% would recommend to a friend.

Sort by:
Review this hotel
Review of BEST WESTERN Hospitality Hotel & Suites

Reviewer score

4
None368
St Louis, MO
20 May 2012

Good value

The hotel was very clean. The pool, gym and hot tub were clean and very comfortable. the only drawback was that we requested extra blankets 2 days in a row and never received them. The mini fridge wasn't working and no one was sent to check on it after repeated complaints.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of BEST WESTERN Hospitality Hotel & Suites

Reviewer score

5
jsonger
Mt Pleasant, MI, USA
8 May 2012

Great Getaway

We went there for a weekend getaway trip to go to the melting pot. It was a nice clean hotel, even let us check in early. Would recommend.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of BEST WESTERN Hospitality Hotel & Suites

Reviewer score

1
Serviceman.
Jacksonville,NC
21 Mar 2012

Not good at all!

This hotel is old and out-dated. They charge you as if its a modern hotel, but everything inside is from the 70's and 80's. i do not recommend anyone with standards to rent from this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
3
Room comfort:
1
Location:
4
Value:
1
Review of BEST WESTERN Hospitality Hotel & Suites

Reviewer score

4
jsonger
Mt Pleasant, MI, USA
16 Mar 2012

Nice staff, clean place

The staff was super nice. Let us check in early, which was great. Room was super clean. Breakfast was not stocked well. We went half hour before ended and they were out of everything, I don't think they were going to restock that close. Hotel was pretty busy with big parties. We heard kids running up and down hallway all day/night. All in all good place.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Dining tip: Short drive from hotel

Went to melting pot

Review of BEST WESTERN Hospitality Hotel & Suites

Reviewer score

3
mamak
sturgis michigan
5 Feb 2012

mid winter getaway

it was a nice hotel. hot tubs were not to hot and very relaxing.peaceful surroundings.easy access to stores free meals were nice didn't need to leave motel to eat unless wanted to. could have been a little cleaner.but all in all it was what we needed

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
2
Room comfort:
3
Location:
4
Value:
3
Review of BEST WESTERN Hospitality Hotel & Suites

Reviewer score

4
xlviand2
Detroit, MI, USA
18 Dec 2011

Good experience

Hotel was clean and VERY friendly. Would recommend to anyone traveling to the area.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
5
Review of BEST WESTERN Hospitality Hotel & Suites

Reviewer score

2
The Phoenix
Business
Barryton, MI 49305, USA
4 Dec 2011

Not so good

I stayed at this exact same hotel in the exact same room two weeks prior to this visit and had a wonderful experience. This experience left a lot to desire. There were people partying in the hallways and making too much noise too far into the night and once I'm awake, I'm awake. Complaining about it doesn't help. The bathroom had a few problems this time as well. The fan was not working leaving me with a steamy experience the next morning and the bathtub drain was clogged to boot. The staff is always very friendly, but the rest of this experience was not so good.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
5
Hotel staff:
5
Room comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

Review of BEST WESTERN Hospitality Hotel & Suites

Reviewer score

5
The Phoenix
Business
Barryton, MI 49305, USA
20 Nov 2011

Very Quiet and Comfortable Night

The staff was friendly and helpful. The room was twice what I expected to get. I expected one queen bed and ended up in a room with two queen beds, television, mini-fridge, microwave and coffee pot. The heater in the room was very, very quiet and it was a very quiet room. I never heard a peep out of anybody and I did not hear traffic or doors banging shut or ANYTHING. The room was also very clean and very comfortable. I was extremely pleased. Thank you!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of BEST WESTERN Hospitality Hotel & Suites

Reviewer score

3
Shannah
Michigan
15 Nov 2011

Fun girl's weekend

The hotel was nice and clean. Pool was large and fun. The breakfast wasn't the best. They could do a little better on that, otherwise a great place!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Dining tip: Short drive from hotel

The Pizza Hut by this hotel was terrible!!!

Review of BEST WESTERN Hospitality Hotel & Suites

Reviewer score

5
西拉法叶, 印第安纳州, 美国
9 Oct 2011

review

Very good hotel, very good service and very good breakfast.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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  • * includes taxes