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Rate and special offer based on Check-in 27 May 2012 Check-out 28 May 2012

Howard Johnson Plaza Hotel - Grand Rapids

3 stars
255 28th Street SW, Grand Rapids, MI 49548

Value View all available promotions

Hotel Overview
Reviewer score
2.2
out of 5 5 reviews
Never again

Don't bother with this place. See full review

  • Mother & Son
  • 28 Mar 2011
The worst hotel ever!

I was traveling for business. I got in my first hotel room and it smelled awful of pee, food left... See full review

  • Traveling for business mom
  • 22 Aug 2009
Presidents Quality Excellence Award hotel Our full service hotel has much to offer. Whether you are traveling on business or here for pleasure you are sure to have an enjoyable stay. We are located only 4 minutes from downtown Grand Rapids and close to many other area attractions such as shopping golf courses movies museums and more. Our award winning top floor recreation center is a huge hit with the families. We are group friendly and offer discounted rates for 5 or more rooms. We also know that pets are part of the family so bring them along. We are pet friendly. Here is an update of what we have done recently and what we are currently doing to make your stay even more enjoyable. We have replaced our mattresses and linens for added comfort We have replaced some wallpaper in rooms and are continuously doing more More refrigerators and microwaves for rent We have at our property - Connecting Rooms, Elevators and Heat Pool.

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Hotel Map

Area description
Business district

Amenities

  • 24 Hour Front Desk
  • Adjoining Rooms
  • Air Conditioned
  • AM/FM Alarm Clock
  • Audio Visual Equipment
  • Coffee Maker in Room
  • Copy Service
  • Cribs Available
  • Desk with Lamp
  • Exercise Gym
  • FAX
  • Fitness Room
  • Free Local Telephone Calls
  • High Speed Internet
  • Internet Access
  • Ironing Board
  • Microwave
  • Over Sized Rooms
  • Overhead Projector
  • Pets Allowed
  • Restaurant
  • Rollaway Beds
  • Safe Deposit Box
  • TV Remote Control
  • Wake-up Service

Hotel Policies

Check-in:
04:00 PM
Check-out:
12:00 PM

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers

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Guest Reviews (5)

Ratings and reviews for Howard Johnson Plaza Hotel - Grand Rapids

Overall score

2.2 / 5
About the scores
5 out of 5
Amenities:
2.6
Room cleanliness:
2.6
Hotel staff:
3.6
Room comfort:
2.2
Location:
2.6
Value:
2.4

40% would recommend to a friend.

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Review this hotel
Review of Howard Johnson Plaza Hotel - Grand Rapids

Reviewer score

1

Would not recommend

Mother & Son
Illinois
28 Mar 2011

Never again

Don't bother with this place.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
4
Room comfort:
1
Location:
2
Value:
1
Review of Howard Johnson Plaza Hotel - Grand Rapids

Reviewer score

5

Would recommend

big dog 84
st cloud mn
25 Jun 2010

fun

it was fun

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Howard Johnson Plaza Hotel - Grand Rapids

Reviewer score

3

Would recommend

traveler
michigan
10 Mar 2010

good value

clean rooms good value

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Review of Howard Johnson Plaza Hotel - Grand Rapids

Reviewer score

1

Would not recommend

Traveling for business mom
Business
Springport, MI
22 Aug 2009

The worst hotel ever!

I was traveling for business. I got in my first hotel room and it smelled awful of pee, food left on the floor from previous people, wall paper was peeling off the wall and the couch had stains on it. The hotel changed my hotel room and at least it didn't smell but still wasn't very clean feeling. The couch again had stains on it. In the morning I cancelled my reservations for the rest of the week and changed hotels. They didn't even offer to refund my one night stay of disgust.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

Review of Howard Johnson Plaza Hotel - Grand Rapids

Reviewer score

1

Would not recommend

Wendy
USA
1 Sep 2008

disappointing stay

We arrived at the location to first of all, to a very cordial and friendly person at the lobby desk. Unfortunately the stay was all downhill from there. The pool area inside was very dirty and just overall not maintained at all,although the outside pool area was very nice. We then continued to find dirty spots in the carpet and in the bedspread, which made it almost impossible to sleep comfortably. We later went out to eat, bringing leftovers back wich we ahd planned to heat up later only to find out that there was no microwave for customer use in the hotel. We then called the front desk to ask if there was anyway we could get the food heated up and we were told that there would be a $5. charge for a microwave and that he did'nt know what else to tell us. That alone was very insulting. When we left there was some gut out front panhandling also. It was not a very pleasant stay and we will not be returning to this hotel again. P.S. (also there were ants in our room and we were in a fourth floor room)

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
5
Room comfort:
1
Location:
2
Value:
2
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