Radisson Hotel Lansing at the Capitol

When I arrived, my assigned room was not cleaned. I had to call down and inform the desk. The desk changed my room and indicated some sort of amends for the mistate. I received nothing during my stay. The only saving grace for this hotel is its location.

City Fun! Great Location and close to all you desire from downtown Lansing.

We chose to stay my Capitol after the MSU vs. Wisconsin game. We called about late arrival and got there around 7 pm. Our rooms were right next to one another as requested. We walked in and there were 2 empty Gatorade bottles in the middle of the floor. We called downstairs. They apologized and asked if wanted to switch rooms. We were exhausted and declined. We laid on the bed and tried the sleep number bed. It did not work. One bed was trying to inflate for you could hear the running of the inflation device, but no number would read on the monitor. We went to other bed. It would inflate, but no reading on the handset. We called again. At this time, our friends beds did not work properly, either. We all received 2 drink tickets for bar and a complimentary weekend breakfast bar. We showered, changed and went to bar. There were over 40 people holding the same drink cards and only one bartender acting as bartender, waitress, and cashier. Management eventually came and helped her out. We did not claim our 2nd ticket.The staff at the desk was awesome, but did not make up for the maintenance man that would fix beds the next morning (yeah, right) and the unclean room. [...]

Great location downtown for business and baseball game. Down fall was pool was being worked on so it was not availabe and businees center computers and printer did not work.

I stayed at the Radisson for 5 nights in May. Prior to that, I have communicated with staff Kimberly regarding some packages that I wanted delivered to Kimberly. She was extremely helpful and went out of her way to help out. Also, I found all communications extremely professional. When I arrived, Valet services were excellent and efficient. Staff were always polite. Enjoyed the breakfasts every morning. Ron was always buzzing around making us feel welcome. Good job to all staff at Radisson. I will recommend this hotel to anyone.

Very disappointed in the room cleanliness. Coffee pot still had coffee in the pot from previous guests. Cigerate burns on the couch even though it was a no smoking room. Great price but not up to the standard of other Radissons.

The dining was pricey

The hotel staff was very friendly and helpful, however this property needs an update as it is fairly rundown. Not what I have experienced at other Radisson hotels. [...]

We arrived very late and had a comfortable sleep.

Hotel was close to airport and the catwalk that takes you to the Lansing Center was very nice. The restaurant food was avg and a bit overpriced. Overall nice place to stay and would stay again.