Ramada Palms de Las Cruces

good room.... nice location.... good service......

The layout and atmosphere of this hotel are very nice. Staff was very helpful. Had a party at the facility a year ago and everything went very well. Not the cheapest hotel, but really a good overall value. Had an issue with room card not opening exterior doors, but in the scheme of things, not bad. We would definitely stay here again.

We definitely would stay here again. Exactly what we needed for our one night stay. Very clean property and friendly staff. Check-in was painless! I like that!

Stayed at various hotels in Las Cruces. The Ramada is the most charming southwestern style hotel. Close to the university and the Convention Center. Very convenient. Very good customer service. Very pleased.

We enjoyed the stay. The hotel is comfortable, has all you need on site. Staff are helpful and pleasant. Been staying there occasionally over the past 20 years and it has had some down times. Our recent trip was very satisfying.

I had lived in Las Cruces for 3 years and never really stayed at any of the hotels but always loved the exterior look of the Ramada. As I would be staying for 4 nights, I was a bit hesitant but because I have stayed at other Ramada Hotels I felt I would have a pleasant stay. I was so wrong. The hotel interior was nice since it had a nice bar/restaurant and some little small stores to look at with music playing in the background plus a lovely structure but that's where the niceties end. Unfortunately I arrived too early and was given a room I was not happy with so I was told to wait for almost 3 hours. The reception guy seemed uncaring and annoyed by my questions and giving him more work to do. When they finally gave me my room, I found the hallways to my room were showing their wear with old carpet and worst lighting. The room itself seemed stuck in the past with stained carpets, old looking bathroom, old bulky tv and old beddings. I was also surprised not to have a microwave w/refrigerator since I was staying so long. I also had the misfortune of getting a clogged bath drain which I didn't complain until a day later because I was so busy with my visit. When I did tell them I saw them write a note down to work on it but it could not be completed cause it was sunday. So the next day I went again and this time was given the cold shoulder by another male receptionist who was annoyed by my request and then asked me if i wished to change my room. After the men working in the bathroom made a mess I reluctantly said yes and was give a room I just didn't like so I asked for a new one and I guess I annoyed him further he obliged 2 hours later sending me with a Head Maid to make sure I was happy with it. Of course I wasn't but what could I do when the hotel itself was horrible. On another note: I have stayed in wonderful hotels that offer breakfast but this place was truly lacking. No bagels, no do it yourself waffles. Just cereal, some gross eggs, some muffins, and bread slices. BTW I have never been asked for my ROOM NO. as I went to get my breakfast and having some woman hovering over me to make sure I hurry up so she can clean up. Finally no daily coffee or water for guests or even toiletries, this place truly sucked. I will never go there again. Be warned!

We are returning visitors to the Ramada Palms de Las Cruces. We enjoy staying in The Palms because of the atmosphere in the hotel. Las Cruces is the first stop on a two state/four day motorcycle tour my wife and I are making this week. This stay was a little pricey considering we were on the second floor and the Palms has no elavator. I would recommend with caution.

It was a nice clean room. The beds were good.

it was an asome hotel .The food was great and the pool was nice.

My wife and I stayed here on the next-to-last night of our honeymoon trip through New Mexico and Arizona. The hotel is a beautiful older facility, offering both exterior rooms and interior rooms opening into a Mexican-styled indoor courtyard with a lounge and restaurant at one end and a pool at the other. Our room was a recently-updated upstairs courtyard room. The rooms are well-insulated, but you could still hear the goings-on in the courtyard area. The climate control system was very loud, and could not be set below 69 degrees, so as not to freeze it up. The pool area noise continued until around 10:00 PM or so, well past the quiet hour of 9:00. It was annoying, but the TV masked it adequately. It would have been worse for early risers, though. The complimentary breakfast was decent, with the usual pastries and cereals, and did include sliced melon, but no meat of any kind. It was kept refilled and the breakfast area was clean. Some time during the night the boilers went out, and we weren't able to take hot showers until about 8:30. We had to call down to the desk to find out, as the staff did not alert the guests of this. The good: Beautiful, clean, well-appointed facility. Decent breakfast, easy and professional check-in and check-out. Hotel staff was very pleasant and apologetic for the problems we encountered. The bad: Late-hour courtyard noise, noisy older climate control system, no notice of problems that could delay travelers. Would we stay here again? I would give them another chance. My wife, however would not.