Palazzo Resort Hotel Casino

Enjoyed my stay at the Palozzo. Room was clean, arrived early in morning and was able to get my room right away & love location of hotel. One issue I had was internet connnection in room was a majority of the time very slow. Overall, would stay at the hotel again.

The fortuna suite is awesome. Better than I expected. Luxury hotel without that snooty vibe you get from some of the other 5 star hotels. Room service is slow but the food is worth it if you don't mind waiting an hour. The hotel cafe has really good food as well. Will definitely be back.

Great suites and perfect location on the strip. All around great trip

if you've been to the venetian, then you don't need to stay here. plus they promise coffee for 2 with your resort fee and they only deliver ONE TINY 8oz cup of coffee at Cafe Presse, which, by the way...DOES NOT USE THE FRENCH PRESS STYLE OF STEEPING!...and they're called Cafe PRESSE. the lobby is tacky, tacky, tacky abundant with plastic flowers. do yourself a favor and stay at one of the gorrrrgeous hotels at city center. the robes in the rooms are heavy and scratchy.

Clean and Comfortable. Quite luxury indeed. However, it is quite a long walk from city center.

We have stayed at many hotels in Vegas and are usually disappointed but say "it's Vegas". We arrved at noon on a Friday, our room was ready, and we had a nice view. The Front desk staff were very friendly. After we checked in, we went down to the pool and found lounge chairs right away. Ordered room service the next day, it was on time and again, the staff was very friendly. It was a great getaway weekend!

I was very much looking forward to my stay at Palazzo, which was going to be the 2nd time in a month a stayed here (the first stay having been seamless). I arrived on a Friday night and yes, Vegas was busy -- BUT for a FIVE-STAR hotel to have a 40-45 minute check-in line and, despite my booking a "non-smoking king size bed" room, I ended up with a smoke/cigarrette-scented room, I'm sorry but that is simply not 5-star service. I also found the check-in process itself to be rather unpleasant as the staff really seemed indifferent to the fact that about 50-60 guests were standing in a massive line waiting while 4 out of some 10-12 service windows were operative (despite other staff meandering around ignoring the guests but not opening up new stations). I will say that the Palazzo's facilities are definitely 5-star, the rooms themselves (if you get the one you want) are very spacious and nice, the casino is fun and restaurants and room service are good (albeit the room service would take 45 minutes to arrive - again, a 5-star hotel would have it to you in 30 min or less typically). So overall not bad but I do not feel this was a "5-star" experience by any stretch. I know the other 5-star hotels and unless there is a "Steal" on a Palazzo room, I plan to go elsewhere next trip. Sorry, Palazzo but my back is still aching from that 45 minute waiting in line just to check in!!!

Hotel amenities in the room are lagging except for fridge full of hotel products and no coffee maker in the room. One has to order for minimum 1 liter of coffe in room service for over $16 ! Amazing. However the hotel rooms are comfortable and not noisy. Hotel is near to all actions and shows and night life. Staff is very helpful. Overall good experience.

Although many casinos allow smoking, this casino did not have the odor as several others do. The ambiance was grand and spacious. The lighting is much better throughout with reference to the casino. The rooms are gorgeous and spacious as well - perfect for two to four in a room. Pools and Spa are beautifully with luxury touches as expected. Had great food at Tao and Lavo restaurants.

My husband and I went on a trip to Vegas with 6 other couples and had a blast! We stayed at the palazzo which was incredible from the room to the pools to the casino. It was also super convenient since it is attached to the Venetian and close to many other hotels.