Venetian Resort Hotel Casino

The hotel and the rooms were absolutely gorgeous! The staff were polite and the hotel was in an excellent location, right in the middle of the strip. The pool was beautiful but was mainly for lounging, not for swimmers, go figure. I did not like that they only leave two towels a day, when there are two people. This is the shocking event that took place because of that: I called one morning to get a couple more because I was ready to get my day started and they hadn't brought them yet. I waited for like an hour and decided to get in anyway. of course while I'm in the tub someone finally knocks on the door with them. I go to get out the tub with a hand-towel covering me, and at the same time, that person actually opened my bathroom door!!! I slammed it shut and told them to leave it on the floor, shocked & in disbelief! I still can't believe that! With that aside, it is a great hotel and i do recommend it. If you want to save money on things like food and drinks, its not cheap. the refrigerator in the suite is actually weight-sensored, so if you move anything you are actually charged. That would be fine if it wasn't so pricey. For example, Fiji water was $1 at a store down the road, but the one in your fridge was like $8! seriously! Also, there is no buffet in the hotel, and breakfast is about $15 per person if you eat there. I loved that Maddame Trussauds was right there, that was awesome! One other thing, i know our room wasn't cleaned in 3 days bc a bottle cap stayed on the floor, in visible site for that long!

check in line was long but it went fast, room was very nice and big, valet is for hotel guest only and they do check, didn't get to see the pool, when we check out of hotel we weren't ready to leave so we check our luggages in so we didn't have to carry it around til time go.

Only complaints would be: Lack of a coffee maker or a small fridge in the room. Towels were kinda scarce after maid service came thru. Other than that: Very nice experience! Service was good and relatively fast when we called the desk and needed help.Check in staff were a little unfriendly but everyone else seemed great.

After spending two nights at the Grand Canyon we spent three nights in Las Vegas as part of a family vacation. I chose the Venetian based on my experience there during a business trip last year. Since I planned on playing poker, the Venetian was a great choice. It was even better that Phantom is located in the same hotel. The experience was great. The room was great. Everything would have been a five star experience except for the following: 1) I tried to check-in 45 minutes before official check-in. The room was not ready, which was fine since we were early. The problem is the room was not ready for one hour past check-in. I understand I chose a larger suite which limits the number of suites they could offer, but they mentioned a view suite was available but I would have to pay for the upgrade. In my opinion they should have had a room available by check-in time or given me the free upgrade. 2) Once we settled in the room one of the two sinks in the bathroom was backed up. After a few minutes the bathroom started to smell. I tried calling the front desk, but it took about fifteen minutes on hold before getting a live person on the phone. After I got a hold of someone they sent someone over and everything was fixed within the hour. Everything after the initial problems was perfect, hence the 4 out of 5 star rating.

What we liked: Very nice, clean, quiet and modern rooms. What we didn't like: self park location and lack of CLEAR directions to check-in. They make you walk all over the parking structure looking for the entrance to the casino for registration. They also make the labeling of the elevator difficult to find where you need to go. Then they make you look like the tourist that you are traipsing through the casino a very long distance to find registration. Signage in the Casino is terrible. (I know this is the norm for casinos because the point is to keep you disoriented and playing, but it's just a pain!) Concierge service was spotty, having long lines in the very few times it was staffed. Restaurants closed TOO early. Most by 11. Their coffee shop is very nice and has a great menu, but most other restaurants in the resort do not accommodate vegetarians... at all.

Everything was great!! They did a great job....

I have stayed for 3 nights. The hotel was amazing and good service. I think young people like to stay in this hotel because convient place for the shopping and everything. I woke up at night because of the noisy. Except noisy everything was ok.

Very nice, very clean, very quiet and very enjoyable. My only concern was that the hotel was so classy it was difficult to find a cheap restaurant inside it. I was a bit disappointed there was not any restaurant with an Eat as much as you can buffet like there are in many other Las Vegas hotels.

The room was very clean, the staff accomodated our request within a timely manner, the are inexspensive dining choices at the food court; it was a great hotel we would definately stay there again!

It didn't seem like the room payment covered very much. We still had many additional charges for basic services: internet, gym access, late check-out, etc. This was very frustrating. I think we would have enjoyed a broader range of restaurants (in terms of economics). Not everything is accessible to all guests.