Venetian Resort Hotel Casino

The Venetian was very comfortable and very romantic.The location was very good.

My experience at the Venetian was not what I expected. There was extreme lack of professionalism among the staff. Upon check in, I was made to wait in several long lines and make numerous phone calls to finally be able to check in. I was to check in at 3pm, but no room was available and I had to wait and make phone calls on my own... just to finally get a room. Upon check out with my baggage, I encountered the same problems. The staff was rude and gave the impression that they did not want to be bothered with questions. As for the hotel, it was beautiful and in an ideal location. But because of the cold shoulder treatment I received, I doubt that I would ever recommend or stay here again.

Stayed for 7 nights, when called asking menu for room service was told they had run out of menu's, we never got any and twice lockbox failed to open, and had to loose time waiting for a staff to come to room and open safe up, for dlrs. If I will recommend or stay at this Hotel again, my answer has to be NO.

We appreciated the convenience of the concierge amenities. Our room was dingy and I have written to the manager to complain. Carpets were soiled as was the furniture in the sitting area. A number of light bulbs i the sleeping area and the bathroom had to be replaced at our request; the pillowcase on my bed was torn (it was replaced when I called the Front Desk); the bedspread was also ripped. This was an old room with tired interior decorations. We had expected a better room when we accepted the upgrade. We were offered another room in a different part of the hotel, but there was no accompanying concierge facility and it was a day's march from the room we were assigned as an upgrade. The staff throughout the hotel was excellent, both in attitude and ability to smile and make us feel welcome. Too bad about the room! The hotel was very convenient.

Our room was dirty, something stuck to the table, tattered couch in the suite sitting area, dirty windows. Our meal at Pinot Brasserie was, politely put, average and the place was nearly empty at 9:00 p.m. Overall, very disappointing.

First time to vegas after a 10 year break Overpriced ,very commercialized Room was not made up at 330 on second day...had to call for it to be cleaned First night ...TV not plugged in or working ...remote dead Finally got fixed after 5 plus hours Long check in lines Try call the front reception....wow...what a wait Got terribly sick at Taqueria Canonita....i think we were doomed from arriving Did see Love Cirque De Soleil...highly recommended .

The room I stayed in at the Venetian was incredible. I was actually shocked at how nice and large the room was. The bathroom was beautiful, as were the bed area and living room. It was also great having two 42 wall mounted TVs in the room. My main complaint was the never ending construction noise. It started at about 6:00 am and ended at about 7:00 pm both days. It was constant cutting and drilling and it was next to impossible to relax or sleep. I called several times to complain but all they did was give me a free breakfast. All I wanted was the noise to stop!

There were no dreeser or drawers in the room. I was told twice they would have one moved in as the exisiting one is out for repair. Calling for assistance was 10 to 15 min. on hold. Check-in and valet service was deplorable.

I have stayed at the Venetian one time before this recent stay and had a bad experience and vowed to not go back. After being talked into giving it another chance I stayed at the Venetian again. During my stay I had numerous encounters with the hotel staff that was unpleasant for simple things like directions. To get to our room we had to take 2 elevators and a walkway, so it wasn't the easiest room to find. I ordered internet for the room and the connection was so slow that after twenty mins. I gave up. I talked to several other guests while we were there and they had the same complaints plus they complained that they did not have A/C the first day and other things were broken in there room.

My stay can be summarized bery quickly. The housekeeping is poor. If you dont mind asking for things that should have been done you may like it. The staff was so lazzy they didnt even clean off the fax machine so your welcome sheet was actually yours. You have to sort through a whole pile to get to the last one. On checkout they admitted to many complaints about housekeeping. I asked to be given a survey and for someone to contact me. It didnt happen. It is priced appropriate for good service and location. Many other hotels rooms are nicer at half the price. DONT GO FOR THE POOL!!!!!