Holiday Inn Express ALBANY - DOWNTOWN

They may have raised the rates because there was an event at the Empire State Plaza Convention Center at the time, but the hotel was a bit expensive. However, it had a shuttle that brought guests wherever they needed to go and provided breakfast in the morning. Great location and the shuttle definitely made it worth the stay because taxis are very expensive.

The staff was great. The location is accessible to the capital building.

Took the bus to Albany for the purpose of going to the track at Saratoga. Hotel is RIGHT next to bus station - major plus! Easy access to highway to get to Saratoga - another plus! Only down side is, well, it's Albany.

The Hotel room was decent, but the amenities were not. The breakfast did not start when it was scheduled to.

decent but not the best

I booked a room for the swearing-in ceremony for new attorneys admitted to the NY state bar, and I was pleased with the hotel overall. The hotel offers a free shuttle service (great for getting to the Convention center, which is where all business related to bar admission was taking place), and free parking. The interior of the hotel was surprisingly modern and clean; the free breakfast bar was pretty good. Free internet was also a plus. The only downside is the location of the hotel -- other than the Empire Plaza, there is nothing very interesting nearby.

The shuttle was great, took me to the train station and to the Times Union Center. Staff was freindly and helpful. Nice sizeed room.

The hotel itself is very nice and the staff is extremely kind and gentle. I used the hotel business center to access the internet and it worked fine. I also liked that I was able to get a free cup of coffee almost anytime during the day. However, the night I stayed, the hotel was full, and there was no parking in the hotel lot itself. While the staff directed me to a free lot across the street, and I ultimately had no problems, my car was not on hotel property and if anything had happened to it, the hotel could have disclaimed responsibility for that reason. Otherwise, this is a nice hotel, in a "so-so" area of downtown Albany with modern, clean, rooms and affordable pricing. I would stay there again if I could not find a room closer to my event up by the Capitol building.

We had trouble with the room keys...the door was very hard to open. The room smelled strongly of old cigarette smoke and the thermostat in the room didn't work. The bed was comfortable and the choice of pillows was nice.

I choose this hotel because it was right downtown and had all the amenities I wanted. You could tell that at one time this hotel was very clean and modern but now it is a bit run down. I was excited about the pool, hot tub, sauna, etc. but it seemed so dirty that I didn't want to do any of it. All of the nightlife was a bit too far to walk to but they do have a free shuttle service to anywhere until 11pm. Overall, they did have all the amenities you could ask for but the quality was a bit lacking.