Holiday Inn BUFFALO-DOWNTOWN
Hotel Overview
Good Stay
Nice hotel, good service. Shuttle service was great, very nice people.
See full review
-
jaleel
- 5 Feb 2012
Weekend Stay
Clean, comfortable rooms. Decent location, easy to get to from the skyway.
See full review
-
BigDaddy
- 10 Sep 2011
Hotel Map
- Nearby airports
- Buffalo Niagara International, (BUF), 9.00, MI, W; Niagara Falls International Airport, (IAG), 18.00, MI, S;
- Area description
- Downtown, downtown
Amenities
- Accessible facilities
- Airline Desk
- ATM/Cash Machine
- Bar/Lounge
- Business Center
- Car Rental Desk
- Children''s Activities
- Coffee Maker in Room
- DVD Player
- Email Service
- FAX
- Free Local Telephone Calls
- Free Newspaper
- Golf
- Hairdryer in Room
- High Speed Internet
- Ice Machine
- Internet Access
- Ironing Board
- Lounge
- Maid Service
- No Smoking Rooms/Facilities
- Outdoor Pool
- Overhead Projector
- Parking
- Pool
- Porters
- Rollaway Beds
- Room Service
- Safe Deposit Box
- Satellite TV
- Shops/Commercial Services
- Temperature Control
- Tennis
- TV
Dining
- Grille 620
- Grille 620 is an upscale casual dining experience that will satisfy everyone's taste. Our newly renovated restaurant, located just off the lobby, is open for breakfast and dinner.
- Tempo
- Contemporary fine dining
- Colter Bay
- Informal pub-style
- Anchor Bar
- Home of the Original Buffalo Chicken Wings
- Bin620
- Cappuccino~Cafe~Wine Bar
- Grille 620
- Upscale bar with a detailed wine list to match.
Hotel Policies
- Check-in:
- 03:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers
Guest Reviews (55)
Ratings and reviews for Holiday Inn BUFFALO-DOWNTOWN
- All travelers (55) 3.6 / 5
- Business (11) 3.7 / 5
- Couples (12) 3.5 / 5
- Families (18) 3.3 / 5
- Friends (5) 4.4 / 5
- Singles (6) 3.5 / 5
- L.G.B.T. (1) 4 / 5
- Amenities:
- 3.6
- Room cleanliness:
- 4.1
- Hotel staff:
- 4.3
- Room comfort:
- 4.1
- Location:
- 4.1
- Value:
- 3.5
80%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
S.E.P.
Probably won't go back.
Was woken early on Sat. Morning due to housekeeping staff talking loudly outside my door for quite a long time. Ordered breakfast for two...only one meal came. Left room at 1:00 pm. Returned at 8 and housekeeping had never come in. Have stayed there several times before and was pleased. Someone from housekeeping did call and apologize for the staff persons behavior in the morning and room service was very nice about quickly getting the other meal up there. So staff was nice but just don't feel the service was what should be expected.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 4
- Value:
- 3
Reviewer score
Would recommend
angellmr
Quick Stay
We only stayed for the night since we were in town for a comedy show so we didnt spend much time in the room....but the little time that we were there was fine. The staff was friendly and it was easy to check right in and check right out.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Satisfied Guest2
GREAT SERVICE!
I am truly impressed. The staff was so accommodating and made my trip so stress free. I would HIGHLY recommend this Holiday Inn. The BEST experience I have had ever had.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Trip purpose:
Business
Reviewer score
Would recommend
jaleel
Good Stay
Nice hotel, good service. Shuttle service was great, very nice people.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Trip purpose:
Business
Reviewer score
Would recommend
Comfort in Buffalo
The hotel is a long walk from Niagara Square, and it is in a nice neighborhood that includes restaurants, the Theodore Roosevelt Swearing In site, and lots of interesting architecture, including a large Mead McKim and White mansion less than a block away.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Dining tip:
Short walk from hotel
Towne, a Greek restaurant, is a wonderful place for any meal; we ate breakfast twice and dinner twice here in three nights of stay. Prices are good, and the food excellent. We also ate at a nice Mexican place just a short walk farther; it is called Cozumel.
Reviewer score
Would recommend
BigDaddy
Weekend Stay
Clean, comfortable rooms. Decent location, easy to get to from the skyway.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 4
- Value:
- 3
Dining tip:
Short drive from hotel
Good restaurants in the area. Lake Effect Diner, silver dining car, hometown greasy spoon for lack of better description serves good/great food especially breakfast, prices are very reasonable. Much better then the hotel restaurant.
Reviewer score
Would not recommend
deejay
Front Desk Clerks has no hospitility
When we first arrived, the front desk clerk was so rude to my husband. And as we stayed we realized that every shift that we encountered from the Front desk was terrible. No greeting, No smiling just appeared that for the four days we stayed every clerk had a bad day. even we talked to the general manager about a charge that was on credit card he was also rude. The housekeepers, and the restaurant staff their was very good and had good hospitility.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 1
- Room comfort:
- 4
- Location:
- 3
- Value:
- 2
Reviewer score
Would recommend
yulkin
Pleasant Surprise
I have booked this hotel last minute after having my reservation cancelled unexpectedly by some other place and I must say I was pleasantly surprised upon arrival. The staff was extremely courteous and helpful, the room and the bathroom was sparkling clean and the hotel even had a nice outdoor pool. I've never stayed at a Holiday Inn before because I assumed it would be a mediocre service, but this place completely changed my opinion of it, I might just become a regular customer.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would not recommend
Yahn
I could not sleep at all!
There was a (LOUD AT NIGHT) ticking noise coming from the wall. Staff was aware of this. As I couldn't take it anymore, I went to the lobby at 3:00am to request earplugs. They told me they don't have it but I can get some at Walgreen! They won't see me again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 3
- Hotel staff:
- 1
- Room comfort:
- 3
- Location:
- 1
- Value:
- 1
Reviewer score
Would not recommend
super traveler
wifi difficult
The Wifi system there was difficult to log into with my iPad. I finally got connected in the morning after giving up the night before. But then it kept knocking me off, so I had to re-log in several times. Maddening if you don't have much time.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 3
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 3
- Value:
- 2
Trip purpose:
Business
- * includes taxes
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