£70.86 Avg/night
Rate and special offer based on Check-in 8 May 2016 Check-out 9 May 2016

DoubleTree by Hilton Hotel New York City - Chelsea

4 stars
View map of 128 West 29th Street, New York, NY 10001

Hotel Overview

Reviewer score
3.7
out of 5
117 reviews
Brooklyn Half Marathon Run

Service was good. The room was nice and clean. It was a great experience. See full review

  • Bao Chau P.
  • 26 Sep 2015
Beautiful hotel with a birds eye view

I stayed one night here in Manhattan the view of Manhattan and empire States is fantastic. I loved... See full review

  • Farhad Chowdhury
  • 16 Aug 2015
The DoubleTree by Hilton Hotel New York City - Chelsea welcomes you with a peaceful ambiance after a busy day of sightseeing or business. Our location in Chelsea, a secluded residential neighborhood featuring eclectic shops, restaurants and galleries, makes this property a convenient midtown Manhattan hotel.Walk from our DoubleTree by Hilton Hotel to New York City landmarks, such as Penn Station, Madison Square Garden, the Jacob K. Javits Convention Center, the Empire State Building, and the Broadway Theater District, as well as many other midtown Manhattan attractions. The hotel’s close proximity to Fifth Avenue designer boutiques, Central Park trails and landmarks, world-renowned museums, and performing arts venues gives you more time to explore the city. If you’re here on business, the Financial District, Wall Street, and major corporations can be quickly accessed by foot, taxi, or subway.Our 26-story hotel features a sleek, modern design in a warm color palette. Retreat from the vibrant city to rest and relax in a guest room or junior suite. Rely on the business center for the support services you need when away from your office. Savor American cuisine or sip a cocktail at Chelton’s Bar and Grill before going to a Broadway show or a Madison Square Garden event. Maintain your exercise routine in our fully equipped fitness center.The DoubleTree by Hilton Hotel New York City - Chelsea offers a tranquil retreat in the heart of midtown Manh

DoubleTree by Hilton Hotel New York City - Chelsea location and nearby area

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Amenities

  • WiFi
General
Pet friendly
Activities
Exercise gym
Dining
Restaurant
Services
Business centre
Internet
WiFi
Accessibility
Wheel chair access

Nearby points of interest

  • Museum at FIT: 0.1 mi
  • Manhattan Mall: 0.2 mi
  • Penn Station: 0.2 mi
  • Koreatown, Manhattan: 0.2 mi
  • Limelight Marketplace: 0.3 mi
  • Herald Square: 0.3 mi
  • Macys: 0.3 mi
  • Empire State Building: 0.3 mi
  • Hughoneill Dry Goods Store: 0.4 mi
  • Flatiron Building: 0.4 mi
  • American Academy of Dramatic Arts: 0.4 mi
  • Union Square - the Flatiron District: 0.5 mi
  • Metropolitan Life Insurance Company Tower: 0.5 mi
  • Garment District: 0.5 mi
  • Morgan Library: 0.5 mi
  • Museum at FIT: 0.1 mi
  • Manhattan Mall: 0.2 mi
  • Penn Station: 0.2 mi
  • Koreatown, Manhattan: 0.2 mi
  • Limelight Marketplace: 0.3 mi
  • Herald Square: 0.3 mi
  • Macys: 0.3 mi
  • Empire State Building: 0.3 mi
  • Hughoneill Dry Goods Store: 0.4 mi
  • Flatiron Building: 0.4 mi
  • American Academy of Dramatic Arts: 0.4 mi
  • Union Square - the Flatiron District: 0.5 mi
  • Metropolitan Life Insurance Company Tower: 0.5 mi
  • Garment District: 0.5 mi
  • Morgan Library: 0.5 mi
  • Lord & Taylor: 0.5 mi
  • Chester A. Arthur Home: 0.6 mi
  • Flatiron District: 0.6 mi
  • Joyce Theater: 0.6 mi
  • Theodore Roosevelt Birthplace National Historic Site: 0.6 mi
  • Murray Hill: 0.6 mi
  • Bryant Park: 0.6 mi
  • Nederlander Theatre: 0.6 mi
  • NY Public Library: 0.6 mi
  • New York Times Building: 0.6 mi
  • Port Authority Bus Terminal: 0.7 mi
  • New Victory Theater: 0.7 mi
  • Condé Nast Building: 0.7 mi
  • Ford Center For The Performing Arts: 0.7 mi
  • American Airlines Theatre: 0.7 mi
  • Bank of America Tower: 0.7 mi
  • Foxwoods Theatre: 0.7 mi
  • Stephen Sondheim Theatre: 0.7 mi
  • National Arts Club: 0.7 mi
  • Town Hall: 0.7 mi
  • Theater District: 0.7 mi
  • The Players: 0.7 mi
  • Grammercy Park: 0.7 mi
  • School of Visual Arts: 0.7 mi
  • Lower Plaza: 0.7 mi
  • High Line: 0.7 mi
  • Forbes Magazine Galleries: 0.8 mi
  • Belasco Theatre: 0.8 mi
  • Helen Hayes Theatre: 0.8 mi
  • Union Square Theatre: 0.8 mi

Dining

Restaurant
onsite

Hotel Policies

Check-in:
16:00
Check-out:
12:00

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers

Ratings and reviews for DoubleTree by Hilton Hotel New York City - Chelsea

Overall score

3.7 / 5
5.01.0
117 out of 117
Amenities:
3.7
Cleanliness:
4.3
Hotel staff:
4.2
Comfort:
4
Location:
4.1
Value:
3.8

84% would recommend to a friend.

Sort by:
Review of DoubleTree by Hilton Hotel New York City - Chelsea

Reviewer score

4
5.01.0
Annemarie D.
Friends
N/A
16 Dec 2015

theater friends Christmas

Met expectations friendly staff. Morning coffee great and Jamal very nice at front desk. Pleasant experience a little bit of a walk but able to cab it. Would stay again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Friends

Review of DoubleTree by Hilton Hotel New York City - Chelsea

Reviewer score

3
5.01.0
Howard B.
Couples
N/A
16 Nov 2015

Mediocre stay

This was not a four star experience. It began at check-in when we passed through an outside entrance which consisted of dying shrubs and broken tables. It continued with an assignment to a handicap room which did not have the bathtub which we requested. It ended with the the realization that the chamber maid picked up the make up case along with the used towels.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Couples

Review of DoubleTree by Hilton Hotel New York City - Chelsea

Reviewer score

3
5.01.0
William R.
Couples
Houston
6 Oct 2015

Couple Vacation

The hotel was centrally located in the area we desired to be. close to penn station ( 3 blocks ) and close to times square ( 20 blocks ). The rooms were smaller than expected, but had enough space for the two of us.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Couples

Review of DoubleTree by Hilton Hotel New York City - Chelsea

Reviewer score

1
5.01.0
samer a.
Couples
ashburn
28 Sep 2015

Guests Beware! Bed bugs! Extremely poor customer service!

We stayed at this hotel in late August 2015. We came home to realize our bodies were covered in bug bites! On top of that, Hilton Customer Service treated the incident as a non-event. I filed a complaint with Hilton Corporate upon my return home, and to my surprise, no call back, no follow up, no nothing from either Corporate or the hotel. Since the stay I have been following up to get some sense of what happened and some compensation for the incident we experienced as a result of their negligence. The only thing they've acknowledged, Hilton Corporate that is, is that a response has not been provided within the 72 hours allotted. Beyond that they have stayed surprisingly mum.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
3
Value:
3
Trip purpose:

Couples

Review of DoubleTree by Hilton Hotel New York City - Chelsea

Reviewer score

5
5.01.0
Bao Chau P.
Friends
N/A
26 Sep 2015

Brooklyn Half Marathon Run

Service was good. The room was nice and clean. It was a great experience.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Friends

Review of DoubleTree by Hilton Hotel New York City - Chelsea

Reviewer score

5
5.01.0
Farhad Chowdhury
Family
London
16 Aug 2015

Beautiful hotel with a birds eye view

I stayed one night here in Manhattan the view of Manhattan and empire States is fantastic. I loved the room bed was comfortable. I used the gym and staff were very friendly. It's about 15 minutes walk to Times Square. I will stay here again next time

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of DoubleTree by Hilton Hotel New York City - Chelsea

Reviewer score

5
5.01.0
Tanya H.
Couples
Voorheesville
29 Jul 2015

Trip to NYC to See U@

We got upgraded immediately upon check in, great view and good size room for NYC. Hotel was close to Penn Station and easy to get to.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of DoubleTree by Hilton Hotel New York City - Chelsea

Reviewer score

3
5.01.0
foobar
Business
lutherville
16 Jul 2015

Not great, but there are worse

Overall the hotel/room was fine, with the exception of the bathroom which smelled rank. I expect better from a major chain.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
3
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Review of DoubleTree by Hilton Hotel New York City - Chelsea

Reviewer score

1
5.01.0
JAMES C.
Couples
N/A
7 Jul 2015

Anniversary

The area was nice, hotel location not we wanted. Day time staff was very accommodating, however the service in the evening was very slow. Room was a little small, but expected for the area. We left the hotel after our second of seven nights stay due to service, poor Internet service and TV freezing up often. The Management was very nice, yet we still left. Having stayed a other doubletrees I was disappointed with this one. Do like the area around the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
1
Comfort:
2
Location:
2
Value:
2
Trip purpose:

Couples

Review of DoubleTree by Hilton Hotel New York City - Chelsea

Reviewer score

5
5.01.0
Paul V.
Family
N/A
9 Jun 2015

family trip

It was a great weekend. The location was great for the trains. New York is such a fun city.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

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