Excelsior Hotel

While I only took this room so I would not have to stand in traffic from Long Island while I did several days of work in NYC, I took my wife so that she could enjoy the museums; MOMA, Natural History etc. and nights dining out. I was pleasantly surprised by a gracious staff, a nice clean modern spacious room, and a hotel Latin bar mixing great Mojitos and great Latin food. As far as access to Central Park, Museum of Metro Art, Museum of Natural History, you can't stay at a better place. It is located a half block from Central Park; across the street north of the Museum of Natural History, and directly across Central Park from Metropolitan Art Museum. The upper west side has a great array of restaurants and sidewalk cafe's. Better than staying in busy midtown and downtown. A short walk to Riverside Park on the Hudson for an evening walk. Stay here, you won't regret it for the money, which was not expensive for a Manhattan Hotel. I definately would return. For those driving, park across the street at the underground parking at the Natural History Museum, your parking is validated for half-price!!

The staff was very helpful since my flight arrived late at night and not all the train lines and subway lines were running. So, I had a very late check in. I was working at the American Museum of Natural History the following day and the location was perfect...out the door and across the street.

A great upper west side location----an older hotel that is well maintained---with a first rate professional staff. I will stay here again!

Agian another successful stay. really enjoyed it at the hotel always clean and suits my purpose.

I grew up in this neighborhood and have never understood what it was to stay in a hotel in my neighborhood. I felt as if I was at home again. very clean room great feel and the staff were great. Will always look for this stay the rate was fantastic also. Would recommend to all.

upper west side location is a bit out of the way for the business traveler but the neighbothood is nice. room was clean and the continental breakfast is nice. staff was friendly and helpful.

Nice Hotel and close to the subway and many places to eat. The West Side is the best place to stay in NYC

Fine hotel, great spot, but there were a few oddities. They serve breakfast but no room service. The guy manning the breakfast station was wearing a t-shirt and did not look like he was affiliated with any hotel, much less that one. Great location and the room and cable were fine though. One final shout out to the guy who manned the front desk all weekend (Lynn, was his name), try not to be a jerk you're whole life. Get out of the service industry.

We arrived early. The room (upgraded) was ready. The space was great. Shower was wonderful (good water pressure). Everything was clean. There was no view in our room, but I can go out to see the sights. The staff were great. The breakfast on the 2nd floor was lovely. They have a really helpful guide in the room to local places plus all the big attractions.

Overall, good experience and we would go back due to the location and room size. Staff not very helpful and were often rude (I am from NYC, so know when this is over the line). When checking in, we were upgraded to a larger room at the expense of being on a floor under construction. We then had to argue to get a regular room on a floor that was finished (only 3 floors were not being redone). By being persistent we were able to get what we wanted.