Hotel Gansevoort

Trendy, cool, very young, very good position in the meat packing district, rooms very small, bathroom tiny, buffet breakfast very poor, would not return.

This was our first five-star hotel and in almost every respect the rating is deserved. Our room was spacious, comfortable and clean. The staff was attentive and helpful. Bedding and towels and robes of high quality. The top floor had a bar, a pool, and a wonderful view. The only drawback was the bar was frequented by the coolest and the music was the loudest. So unless you were thirty-something, dressed in skin-tight clothes, and didn't care to hear the conversations of your friends, this was not your spot. Hotel guests could take a drink out to the much quieter pool area, but were asked to leave at 11 pm. We are not yet old enough to retire at 11. The location is near good restaurants, the Chelsea arts district, and the L train The bar could be quieter, the prices a bit lower, but in every other respect this is a five-star hotel.

I loved the location, amenities, and the hotel overall was great. I did not have time to explore the restaurant or rooftop bar. I did however feel the staff was stuffy and indifferent. I generally stay at leading hotels of the world properties and maybe my standards are a bit higher. But come on, i don't travel with my jewelry and was dressed to fly into Newark not on a private jet. So maybe i have to flash around my designer duds and layer on my mikimotos to stay there again to be treated better? I dont think I should have to. I took off a whole star for the front desk and how unfriendly the y were. When i'm smiling and they are not, it's generally not a good sign. :)

Perfect location to be int he middle of things on a weekend night...of course, sleep should not be in your plans but its fun nonetheless

I had the unfortunate experience of coming down with Severe Bronchitis on my New Year's Vacation in NY. My friend recently had a cast removed for a broken leg. (We were quite the pair.) She insisted that I needed medical intervention. There was a physician on-call at the hotel, but I had my Primary Care doctor call in a prescription at the local pharmacy. As neither of us were in a condition to pick-up the medication, the hotel sent a man by the name of Xavier to pick up the medication and whatever other items that would make our stay more comfortable. He was truly an angel with a heart of gold . Not only did he repeatedly check on us twice a day, but other members of the hotel staff came to ensure that our stay was comfortable and that we had all the amenities that we required. We were also brought hot tea with lemon and honey by the Housekeeping staff. The hotel had extraordinary security and recoginized guests from visitors automatically. I was determined to see the New Year, so we dressed for the New year and attended the festivities. The food was excellent; as was the service. The hotel was happening! With different venues at our disposal. Unfortunately, the combination of medicine and my malady sent me to bed before the countdown. Next year, I hope to live the experience in full Regala.

This Hotel treated us like 3rd class citizens since we purchased through this website.

Arrival and checkin was quick and stressfree. We were allowed to settle right from the airport rather than have to wait. Comfortable beds, great water pressure in the showers, quality furniture.... Great experience, would suggest others to go!

The hotel was nice, but the rooms were small. The rooftop bar was fantastic, and the area was nice.

Hotel location was great. Staff was very friendly. rooms are not that big and they have a tiny tv that doesn't work very well. Bathroom doesn't have a lot of counter space. The roof top bar plays ridiculously LOUD music until 3:00AM, yes, on weekdays! If you're going for fun, it's ok. But if you're there for fun and also business and need to get up early, find another location.

loved the location of the hotel! Really wished that coffee pots were in the room - $16 pot of coffee from room service I felt was slightly high! The staff was very helpful & available. Rooms were very clean & comfortable!! Would definitely stay there again!