Millennium Broadway Hotel - Times Square

Stayed in this hotel 2 times. Always only positive reviews. The hotel is situated in proximity to Times Square. Comfortable, very spacious rooms. The staff is friendly.

The hotel was a bit dirty, the trashcan in the room already had trash in it before we arrived. The room was a good size and cozy. There was a flickering light in the closet that made a constant buzzing sound.

The hotel is worn but clean and the bed was extremly comfortable. We would definetly return.

The hotel was in a great location. However, the room had stained carpet, the ice machines were out of order the entire time and when we ran out of kleenex in the bathroom (the first day), they did not replenish them. The staff was very friendly.

This hotel was located in the heart of everything and was convenient to everything!

Great stay, allowed me to check in early as well as quickly, great room awesome city view... Only bad part was cocktail hour, "cocktails" consisted of not so tasty red and white wines and your regular bud-miller line up, I expected a litlle better but overall was very pleased with my stay,

Check in was a breeze other than requested smoking room 3 months ago when we booked it and there were none available. I even called the day before arrival to double check but they were rude and said they could not guarantee it. Our room was on the 27th floor. Walls were all scuffed, light over the vanity worked some of the time if you pounded the wall above the light switch. There was no exhaust fan in the bathroom so when one person was in the shower the mirror steamed up which made it hard for 2 people to get ready at the same time. The faucet and shower head are loose and about to fall off. Mini bar was nice but there was no pricing in the room. We paid a pretty penny to stay here and when we sat in the couch area outside of restaurant to meet the rest of our group we were told we had to order something or get up. The bell men were awesome. Always ready to help with bags and arrange transportation. Location is perfect but will look at other hotels in the area before booking this one again. We attended 2 plays. Buy your ticktes away from hotel. We paid $219 each at hotel and when we picked up our tix the face value was $147,

For Times Square, this location is perfect especially for families with small kids. Also a nice clean hotel with full amenities, reasonable price. Only modest complaints -- uncomfortable flat pillows and busy front desk (understaffed?) when we called for service.

Our family of 3 loved the location! What 7 year old wouldn't want to be next to the four story Toys R Us, and we parents loved Time Square. Food is all around you. We never had a bad meal. Hotel staff was friendly and helpful. We flew into JFK and took the subway to Time Square. Easy walk to the hotel, even rolling suitcases. They held our bags til the room was ready and we took off for lunch and a matinee performance, all in easy walking distance.Loved the curbside attendant who always had a pleasant greeting to us, and comment for our son. We will be back this spring.

I went to New York Oct 24th and stayed in this Millennium Broadway Hotel - Times Square for 3 nights with my girl friend. I had booked for a standard room with one queen bed. But, when I was checking in, they said they didn't have any one queen bed room left. So, we had to stay in two full beds room. We were going to sleep in the same bed anyways; therefore, we had less space to sleep and also uncomfortableness. Even though, they promised to move my room to the one that I originally booked for next day, it never happened for the first two days. And I also had to keep going down to the front desk to ask if it's been done yet. On the third day when I had only one night left in New York, my room was moved, it was absolutely better than the one before. That means I stayed in a room which is way worse than what I was supposed to stay. I feel like ripped off. Amenities: They have free wifi in the lobby. That's the only amenity I used. But you gotta be lucky enough to use it sitting in a sofa. There are only a few seats available in the lobby except those in the restaurant. Location: The location is good. I think this is the only thing they can be proud of about this hotel. There are also many other hotels nearby. Don't think this is the only one that has a good location. Room cleanliness: It looks clean. but I got some skin trouble. I wouldn't say I got it from this hotel until I talk to a doctor. But one thing for sure is I didn't have the skin trouble before staying there. Room comfort: As I mentioned above, If they gave me the room that I actually booked for, It would have been better. Staff: As I said, I had to go down to the front desk a few times to ask if my room has been moved. So I met some different staffs. Basically, they all are liars because they did not keep the promise except the black man whose name is like Terrain or something like that. He was very gentle and nice. And Tiffany, she is good too. I won't mention other names. Room service: I called room service to ask for robes. They said they don't have them. Okay. Next day, when I was asking if my room has been moved yet at the front desk, not over the phone this time, I also asked if they really don't have robes. They said they have them and sent them up to my room. If you need something, ask not just once but a couple of times. Then you will get what you want. Value: Location feeds all employees.