Murray Hill East Hotel

I have stayed many times at this hotel and always have an enjoyable stay. The rooms are very clean and spacious which is a find in New York where rooms are generally small. The full kitchen is an added bonus and the location can't be topped for getting anywhere in Manhattan.

I went to NYC for a one week class and the hotel was conveniently located at Lexington and 39th on the east side. The rooms were spacious and well laid out with a great little kitchen, outfitted with pots, pans, and silverware. It would have been nice to be able to enjoy these features, but the air conditioning was inoperative for the first half of our stay....and it was hot and stuffy inside. A cool shower might have helped, but the bathtub would not drain... so a shower required that you slosh around in water up to your ankles. Although I never received a message on the room phone, the message light irritatingly blinked indicating that I had three messages for the duration of our stay, even after twice requesting that this be addressed.

very well maintained hotel. my room was well kept and a good size. the staff was friendly. the location was handy and convenient to things such as empire state building and grand central station. i would stay there again.

Although it is a bit pricey for the quality you're getting, you have to realize that you're staying in a great location! Only a few minutes away from Grand Central in Manhattan is money! Stayed here for New Year's. The staff was VERY friendly. Hotel was great!

From the first contact we had with the doorman to the final contact with a different doorman, our treatment at Murray Hill East was superb! It felt personal but not overwhelming. The suite-style room was great for a grandmother/mother/daughter group. Having the kitchen saved us some money, and the pull-out sofa was actually comfortable as a bed. All the amenities were topnotch

It was neither the cheapest nor most expensive, but the kitchen and access to Grand Central Station gave us what we needed at a reasonable price in Manhattan. There was no onsite parking or loading zone for that matter, so check-in/check-out might be difficult for someone with small children. I trusted my teens to hang out in the lobby while I went around the block to park on 3rd Ave. My second bed was a pullout couch that was more comfortable when in couch mode. Another traveler pointed out that none of the doors to the hallway close slowly and we accidentally allowed ours to slam shut loudly more than once.

I've been coming here for 4 years now and I like having the ability to cook in the room and since they put in the flat screen televisions I am much happier when I am in my room at night. Just wish the prices would be more consistent and a little bit cheaper!!!

Before I get into the hotel as a whole, I want to speak about customer service. Not only when I made the reservation I requested double beds for myself and another male friend, but I called earlier in the week and got an OK, came in at 11AM to confirm before we officially checked in at 4PM and was given an OK, we then show up to check in and the new front desk person would not provide 2 beds. In fact he said, "You have 2 beds as the sofa pulls out." This is not exactly what we were bargaining for. The room was clean, access was great and the location was perfect for our needs.

Great hotel and location. Doorman and staff were great. Worried about bedbugs in NY but the hotel was very clean

We were very pleased by the space (large bedroom, living room combined with dining room, full bathroom and kitchen) and the staff. The rooms were very clean. We will come back and share the space with another couple to save money. Also ideal when you don't mind cooking to save a bit on restaurants bills.