Sheraton New York Times Square Hotel

The hotel is clean, comfortable, and has all the amenities you expect from a 4 star hotel. It's just 5 blocks from times square, so perfect for sight seeing and all the broadway shows. Over Chistmas they offer great discounts, so compared to other times and for the hotel level it was a steal.

Great staff, good not great. Only bad thing was that they had no free wifi at the room, something which is rather standard at other hotels. anyhow, OK.

Fabulous time! Beds superior comfort. Hotel wlaking distance to all the tourist hot spots:Time Square, Central Park, 5th Ave shopping, NBC/CBSstudios, Ed Sullivan Theatre right around the coner, Empire State Bldg, fab restaraunts, and great pubs walking distance. Blue line subway right on the corner. Other connections 1 block away. Little Italy and Chinatown short subway rideaway for 2.75 each way. Hotel tickets and touring THE BEST! Got tickets to Evita here...Fab seats! Print boarding passes off in the reception lobby. Very clean and reccommend highly if going to NYC!

The over all experience was good .. There were a lot of hidden charges that a regular hotel would not charge . I.e .. Wi-fi charge (super 8 hotel would not charge for that service ) , to hold my luggage there was a charge, to use the gym there was a charge.. Location was great but I really expected more from a Sheraton chain hotel ..

Although we checked in earlier than the allotted time, our room wasnt ready, but we were comped with free WiFi in our room for the full stay. Great welcome at reception. Location is fantastic. We didnt eat or drink at the hotel so i can't comment on that.

We stayed at the Sheraton in Time Square. The location was great. Steps away from the theaters. The room was nice and the bed very comfortable. there was a little mold in the shower which is the reason for the room cleanliness. We were charged to check our bags ($3.50 each) which I never had to do at other hotels. The parking was on site, but cost $50 (for 24 hours). Not bad for New York. Overall, we were happy.

2 friends & I (22-23 yrs old from London) stayed for 8 nights over New Years eve. We didn't know what to expect of the hotel since reading various mixed reviews online. We arrived at the hotel at 3:10pm (check in is 3pm) - we were told our room wasn't ready and were told to come back in an hour. We were given a pass to store our luggage in the hotel bag check for free. We arrived back to the hotel at about 4pm of which the room was ready - the reception staff all really pleasant. We were told we had a corner room on 32nd floor which was 'big' - we just thought it was average but still pleased. The room was clean. We asked for additional hangers for our wardrobe and these were brought up straight away. Only negative of the room was that there was no free wifi. The only free wifi is in the lobby for 30 minutes at a time. The hotel lobby is usually always buzzing with people, you may have to queue to check in but it moves quickly. We also used the concierge desk to book tickets for an attraction which was so easy to do. There was scaffolding still outside the hotel for ongoing renovation work - but didn't effect us. We only noticed noise from the work on our last couple of days but we didn't hear this in our room. You won't get a better location for the value for money - you literally walk a few blocks and you get to Times Square.

The location was fantastic and the concierge were very helpful and offered great suggestions. The room was not comfortable. My husband and I and our 20-year-old son had a room with 2 full beds, which are only slightly larger than a twin, so we did not rest well at all. Those beds just do not hold 2 adults comfortably! The staff put us off for 3 days promising a room with a king bed and sleeper, but it never happened and was a pain to keep dealing with every day. I would not stay there again unless I was guaranteed better sleeping arrangements. The room was very tiny as well, although very nice.

Pricey for not offering breakfast, good room views but small rooms.

My children and I visited NYC over the holidays and the hotel was booked full! The staff was accomodating and gracious, even though they were super busy. The rooms were somewhat small but that's to be expected in any large (older) city. The location was great, we felt like we were right smack in the middle of it all. We loved NY and really enjoyed our stay at the Sheraton, we will definitely be back!