The Helmsley Park Lane
Hotel Overview
Stylish Comfort
Thoroughly comfortable and easy to navigate. The staff was congenial and helpful.
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-
Deedee deVille
- 13 May 2012
Good but problems with staff
Good hotel, great location, but not the quality expected for this price! Staff not very nice as we...
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-
pbleue
- 26 Apr 2012
The Helmsley Park Lane Rooms
- Low floor deluxe
- Room with city views and one queen bed.
Hotel Map
- Area served
- New York
- Nearby airports
- -LGA- La Guardia Airport is fifteen (15) miles away
- Area description
- The Helmsley Park Lane is ideally located on Central Park, just west of Fifth Avenue, and steps away from premier shops and midtown businesses, Carnegie Hall, Broadway theaters, Lincoln Center
Amenities
- Business Center
- Concierge
- Fitness Room
- Handicapped Rooms/Facilities
- Health Club
- High Speed Internet
- Internet Access
- Pets Allowed
- Restaurant
- Room Service
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1200
Terms and conditions
Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers
Guest Reviews (286)
Ratings and reviews for The Helmsley Park Lane
- All travelers (286) 4 / 5
- Business (37) 3.8 / 5
- Couples (122) 4.1 / 5
- Families (68) 3.9 / 5
- Friends (23) 3.9 / 5
- Singles (20) 3.8 / 5
- L.G.B.T. (1) 3 / 5
- Amenities:
- 3.8
- Room cleanliness:
- 4.2
- Hotel staff:
- 4.2
- Room comfort:
- 4.2
- Location:
- 4.8
- Value:
- 3.9
87%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Deedee deVille
Stylish Comfort
Thoroughly comfortable and easy to navigate. The staff was congenial and helpful.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
pbleue
Good but problems with staff
Good hotel, great location, but not the quality expected for this price! Staff not very nice as we asked for the breakfast that was included in our booking: had to insist and show printscreen to obtain it finally. Wireless and breakfast NOT included, charges too expensive for it. Bad breakfast organisation, long waiting at dining room, poor choice. Bathroom floor not really clean.... what to think of the room carpet...? But location is great
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- 5
- Location:
- 5
- Value:
- 3
Reviewer score
Would recommend
runsue
Great location, fabulous stay.
The Helmsley Park Lane was a wonderful hotel. When we checked in I inquired when the check out time was as I was running a race in Central Park the next day. The reception person said "whenever you want". That was lovely!! The room was great. What a great deal.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 5
- Value:
- 5
Dining tip:
Short walk from hotel
Molyvos is a great Greek restaurant on 7th Ave. a few short blocks from the hotel. Great food and great ambiance.
Reviewer score
Would not recommend
JimHow
Terrible experience.
I ordered my room from this site less than an hour before I attempted to check in. The person at the front desk said they did not have record of my reservation yet, told me to come back in an hour. I came back in an hour. They still did not have the order. I showed him my confirmation number in my email on my smart phone . He took my debit card. He promised me that my debit card would not be debited, that everything would be in order when they received the confirmation from this site. You guessed it, my credit card was debited by both the Helmsley for $237, and by this site for $295. I called the Helmsley and they acknowledged the mistake. Three days later, both charges remain debited on my account. There is just no excuse for this. Additionally, the room was old, the bathroom was not totally clean (hair in sink, faucets not clean), and I was stuck next to a noisy elevator. Totally unplesant experience.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 1
- Room comfort:
- 1
- Location:
- 2
- Value:
- 1
Reviewer score
Would recommend
Thatcher1
Great location
Right next to Central Park, easy to step out the door and go for a run!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
MVLATPHILLY
Great Return to NYC
The location of this hotel is great. Found the staff to be more than accomodating. Definitely would stay here again. I've walked past this place many times but always stayed at another hotel. This visit has made me a convert and will continue to return to The Park when I am in NYC. A great blend of old and new NYC!!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Money-saving tip:
Short walk from hotel
Many great coffee shops around hotel for breakfast. Definitely much cheaper than the price of breakfast at the hotel.
Reviewer score
Would recommend
Sadie Sue
NYC Trip
We checked in on Friday the 9th and when I told the front desk associate we were in NYC to celebrate my daughter's 21st birthday, she upgraded us to a room on the 42nd floor with a magnificent view, informed us that we had complimentary breakfast, and our mini bar would be complimentary as well! Our room was beautiful with two double beds, the bathroom had oversized towels, and everything was very clean! The location was perfect, the concierge was always there to guide us and offer ideas of where to go and how to get there. A perfect stay!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Dining tip:
Not Applicable
Check out two amazing restaurants in SoHo. Mercer Kitchen and Lupa. Instead of walking, take the 1, A, or B train to Canal Street and walk. There are so many places to shop and people watch as well!
Reviewer score
Would recommend
CKL1
Great location
Superb hotel at great location south of central park. Staff are helpful and friendly. The rooms are big with nice traditional decor. Breakfast buffet was plentiful at the Park Room with an amazing floor to ceiling view of central park. Would definitely stay at this hotel again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Money-saving tip:
Not Applicable
Purchasing a seven day subway metro card for twenty-nine dollars would allow unlimited travels uptown and downtown for twenty-four hours a day. An additional five dollars Airtrain ticket would reach all JFK terminals at minimal cost.
Reviewer score
Would recommend
Mr Bill S.
Great visit to NY and Central Park
The hotel is in the perfect location. The room was spotless the bed was very comfortable. The staff was magnificent and went out of their way to handle our requests. The view from the dining room was perfect.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
Short walk from hotel
The Burger Joint is a great place for a quick meal. Then a walk in Central Park and the Zoo are a must.
Reviewer score
Would recommend
Berruss
Our stay was perfect
We have experienced very good time in The Park Lane.The staf was very helpfull.The location of the hotel is the best for our necessity . We hope to stay more times it depend on the price ,sometimes it is very expensive
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Shopping tip:
Short walk from hotel
Also recomen for dining
- * includes taxes
