Nightly rates from £50.41
Rate based on Check-in 10 Jun 2012 Check-out 11 Jun 2012

Quality Hotel & Suites At The Falls

2 stars
240 First Street, Niagara Falls, NY 14303
Hotel Overview
Reviewer score
3.2
out of 5
33 reviews
Excellent location

Stay was comfortable. This hotel has a nice pool, bar and other amenities. Only minus point was... See full review

  • Travel
  • 28 Jun 2011
coolmind

Overall nice place to stay, nice area, staff was not very cooperative. See full review

  • coolmind
  • 29 Dec 2010
Quality Hotel and Suites at the Falls is within walking distance of Niagara Falls and Seneca Niagara Falls Casino. Maid of the Mist, the Hard Rock Cafe Niagara Falls USA and the Fashion Outlets of Niagara Falls USA are all only minutes away. Our hotel is also located just a short drive to the Fashion Oulets Mall. Legends Bar and Grill restaurant and cocktail lounge located on the property, features live entertainment on the weekends. Free wireless internet in all guest rooms and public areas. Guests will want to relax and unwind in the indoor heated pool. Limited free parking is located on the property. Pet charge: 30.00 per pet per night. Pet limit: 1 pet/room allowed. Limited onsite parking available, Complimentary Valet service available for hotel guests.

Recommendations for you

Customers who viewed Quality Hotel & Suites At The Falls also booked these hotels

Reviewer score 3.3 out of 5
Reviewer score 2.8 out of 5

Hotel Map

Nearby airports
Buffalo Niagara Int'l Arpt, (BUF), 25.00, MI, SE; Toronto-Pearson Intl Airport, (YYZ), 80.00, MI, N; Niagara Falls Int'l. Arpt., (IAG), 8.80, MI, E;
Area description
City Center, 1 Blk Nia. Falls

Amenities

  • AM/FM Alarm Clock
  • Brailled Elevators
  • Business Center
  • Cable or Sat. TV
  • Coffee Maker in Room
  • Data port Available
  • Elevators
  • FAX
  • Gift Shop
  • Hairdryer in Room
  • High Speed Internet
  • Ice Machine
  • Indoor Pool
  • Internet Access
  • Iron
  • Laundry Service
  • Lounge
  • Microwave
  • No Smoking Rooms/Facilities
  • Outdoor Parking
  • Pets Allowed
  • Pool
  • Refrigerator
  • Restaurant
  • Safe
  • Safe Deposit Box
  • Smoke Detectors
  • Tour Desk
  • TV Remote Control
  • Wireless Internet

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers

Back to menu Return to top

Guest Reviews (33)

Ratings and reviews for Quality Hotel & Suites At The Falls

Overall score

3.2 / 5
33 out of 33
Amenities:
3.6
Room cleanliness:
3.6
Hotel staff:
3.5
Room comfort:
3.7
Location:
4.5
Value:
3.4

76% would recommend to a friend.

Sort by:
Review this hotel
Review of Quality Hotel & Suites At The Falls

Reviewer score

1
hockeydude
Colorado, USA
27 Jan 2012

DON"T

I checked in late night early morning. Bar was VERY noisy ( ok it was the weekend ) upon approaching my room , I had to pass a party of 8 people partying in the hallway , smoking something something other than cigarettes. I was not threatened , but felt very uncomfortable. Upon getting to my overpriced room , I discovered the heater did not work ! I would have requested another room , but I'm sure I would have been told t come back downstairs - which I was NOT about to do since the partying was still going on in the hallway. I slept in my clothes to stay warm through the night !! Upon checkout the next morning , I described my experiance to the manager who said I should have reported the situation immediately ( she's probably right ) and she can't do anything about it now. I would only stay here if there wasn't anything available within 50 mles - and then 'm still not sure I would stay !!!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
2
Room comfort:
1
Location:
4
Value:
1
Review of Quality Hotel & Suites At The Falls

Reviewer score

4
Travel
New Jersey
28 Jun 2011

Excellent location

Stay was comfortable. This hotel has a nice pool, bar and other amenities. Only minus point was that the size of bathroom was small.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of Quality Hotel & Suites At The Falls

Reviewer score

2
travelling papa
ny
3 Jan 2011

metza metz

location of the hotel was great. it was clean. staff was courteous and accommodating even though extremely busy. perfunctory. if the hotel refreshed its blankets with new comforters it would have felt much nicer in the room.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
3
Review of Quality Hotel & Suites At The Falls

Reviewer score

3
coolmind
New York, NY
29 Dec 2010

coolmind

Overall nice place to stay, nice area, staff was not very cooperative.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
4
Location:
5
Value:
3
Sightseeing tip: Short walk from hotel

Close to Niagra falls

Review of Quality Hotel & Suites At The Falls

Reviewer score

4
Shorty
Carthage, NY
3 Dec 2010

Good services for good price

Just stayed for 1 night, but it was comfortable enough. Bathroom looked a bit old. Top sheet of bed linens seemed really thin. But everything was clean.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Sightseeing tip: Short walk from hotel

Niagara Falls - 5–7 min walking distance.

Review of Quality Hotel & Suites At The Falls

Reviewer score

3
No nickname
Central New York
21 Aug 2010

It was OK, not great

The carpets were not very clean. The coffee pot was missing the basket. Found the pool area uncomfortable especially in the evening. It was all glass on one side with total exposure to pedestrian sidewalk traffic.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
1
Hotel staff:
4
Room comfort:
2
Location:
5
Value:
4
Review of Quality Hotel & Suites At The Falls

Reviewer score

1
Seasoned Vacation Traveler
Franklin, WI
16 Aug 2010

Worst in Class

Very tired property with low marks on staff, cleanliness, limited parking. Look elsewhere as value is not here. I have stayed neraly 1,500 nights for business/pleasure in the past 25 years and would rank my stay here in the bottom 1%. Note this is the first time I have ever written a review and did so as I felt previous reviewers were way off base. Niagara Falls itself is beautiful and a must see, just stay somewhere else.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
1
Room comfort:
1
Location:
2
Value:
1
Sightseeing tip: Short walk from hotel

I checked [...] reviews and was shocked how previous reviewers rated this hotel and how "location" was overstated. Biggest advice I can give you is that nearly all hotels are on the Canadian side for a reason...location, location, location. The Falls face north towards the Canadian border. By staying at this hotel you can not see the falls nor take a good picture of them. That is why you will find 90% of the hotels on the Canadian side. Stay there and cross the border (1/2 mile walk) if you want to visit the American Rapids and small park island.

Review of Quality Hotel & Suites At The Falls

Reviewer score

1
alfaowner
Cleveland,Ohio
2 Aug 2010

Disapointment Cental

average. limited parking

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
4
Value:
2
Review of Quality Hotel & Suites At The Falls

Reviewer score

4
William
Not Provided
5 Jul 2010

Good Hotel in a great spot. Great

Good Hotel in a great spot. Great staff. Great location. Great price.Level we were on was undergoing renovations. Would recommend for the price

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
No rating
Location:
5
Value:
5
Review of Quality Hotel & Suites At The Falls

Reviewer score

4
Sally Mom
Elmira NY
30 Jun 2010

Alot of things to do in walking distance

Very nice staff and the location is superb, I did not like the parking situation as a valet would take your car off site.. No charge but my son forgot his shoes and it was a hassel to get them

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Shopping tip: Short drive from hotel

Niagara outlets were great Short distance away

Back to menu Return to top
  • * includes taxes